MSU, Mankato’s Institutional Process for Quality Matters Course Review - Revised August 22nd, 2013.

Interested in having your online or hybrid course reviewed by Quality Matters? Follow these steps to help ensure the process goes smoothly. Note: QM recommends that courses undergo review only after they have been taught at least once, if not twice, by the instructor. If you have any questions while working through this process, do not hesitate to contact the Quality Matters Institutional Representative, Michael Manderfeld (, or Emily Stark, a QM faculty liaison for MSU (

Step 1: Investigate options for payment for the review—contact the Institutional Representative, Michael Manderfeld (, for current opportunities and suggestions for payment. Reviews cost $750.

Step 2:  Complete a self-review of your course using the Quality Matters rubric (if you need an additional copy of the rubric, contact Michael). Pay particular attention to Standards 2.1, 2.2, 3.1, 4.1, 5.1, and 6.1. These focus on the importance of having measurable learning objectives for your course, and that your assessments, course activities, and instructional materials and tools all work together to help ensure achievement of the learning objectives.  Make sure that your course objectives, as well as your specific unit/module objectives, are clearly stated within the course. If you are not familiar with Quality Matters, more information is available here:

Step 3: For the review, you will need to have your course set up in D2L as a shell course, so that all student information from previous semesters is removed, but the content, discussion prompts, quizzes, news posts, surveys, and/or any other tools that you are using are available for reviewers to see. Work with Institutional Rep to set up a separate course for you in D2L, moving the information from a previous version of the course and providing a log-in username and password for the Quality Matters review team to use. If you do not use D2L, then ensure that any identifying information of students is removed and that reviewers will be able to log in to your course as students.

Step 4: Contact Michael Manderfeld for a brief and informal review of your course. Michael will look through your course and give you feedback about anything for which the QM Reviewers may have suggestions. This way, you have an opportunity to make modifications before the formal review begins, which helps to ensure that the review will be a smooth process. Michael will also create an account for you within QM, where you will access the specific review documents. After this, you will complete the course review application:

Step 5:  Complete the Instructor Worksheet, which is an integral part of the review process.  This will be found on the QM website, once you log in to your course review. Some helpful links for completing the Instructor Worksheet:

Step 6: Once your course is ready and the Instructor Worksheet is completed, work with Michael to submit a Course Review Application. You will be contacted once all the paperwork is processed and the review has been scheduled.

Step 7: The review will be ready to begin! At the start of the review, you will participate in a conference call with the review team, for you to be able to meet everyone and answer any questions that they have after looking at your Instructor Worksheet, as well as discuss the timeline for the review, feedback, and how long you will have to make any revisions, if necessary. During the review, the Chair of the review team will contact you if any questions come up.

The process is designed to be supportive and collegial, allowing you to know that your course is designed well to help ensure student success. It is also completely voluntary. The people reviewing your course will not only have experience in online teaching, but are certified QM Peer Reviewers, having completed rigorous training. They can provide you with useful ideas for improving your course design.