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March 15, 2016 Notes
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Let’s Change Our City Conference Notes

 Tuesday, March 15th, 2016 3:00-6:00pm

  1. Introduction - Angelica Hardee & Caroline Hensley, Let’s Change Our City
  1. We want to know what your needs are so we can serve you better as students. Because we know that you know your community best.
  1. Keynote Speaker - Erika Fiola, Cincinnati USA Regional Chamber
  1. Cincinnati nationally & globally is thriving (excellent public schools)
  2. Chamber is bold voice for business, driving an expanded talent based
  3. By December 31, 2020 they will model region
  4. Identifying and advocating for key legislative voice
  5. Talent Base- population growth, college degree attainment, create tools necessary, develop a collaborative process, identify key story lines that define our region.
  6. Transformation by December 31st, 2016
  7. Transform our region into the hottest Region in America!
  8. Response from attendees
  1. How are you addressing poverty?
  2. Are you incorporating cooperatives?
  3. There’s a root cause of poverty: there are multiple, chamber should allow more say.
  1. Shared Experiences
  1. Tell us about a time you formed an unexpected team.
  1. In Ecuador, learned team work with how to farm alongside farmers
  2. Exchange with high schools volunteering
  3. Formed teams and alliances with communities and organizations to address food deserts, etc.
  4. Work closely with Avondale area and families
  5. A church wanted to help out with the community and mainly with eating disorders ( formed an outreach program that did focused groups with those who suffered from eating disorders and those that volunteered to talk about their story)
  6. Position created recently, making new connections in Price Hill community, connection with food pantries proves most useful, use as marketing to get message and availability out there to new moms, reach those in need, position is to navigate resources and follow through
  7. Connection with Kroger, focus on safe sleep, note disparity in infant mortality between white and AA community, expand into suburban population, follow family 1 year then pass to Every Child Succeeds
  8. At risk mothers in need of resources, collaboration with coordinators in hospitals, need for teamwork in hospital community, huge senior population at TriHealth, focus of fall prevention and infant mortality, resource card for each county
  9. Riding the bus as a way to form community amongst individuals who would ordinarily never interact.
  10. Diverse, passionate
  11. Integrated with CCM, asked to have a vision, found Cincinnati Music and Wellness coalition, lead to massive expansion
  1. Maximizing Resources
  1. What resources are you NOT using? What resources would you like to be using?
  1. Personnel
  1. Social workers are needed, but we don’t have funding for social workers
  2. The navigators split between nurses and community outreach leaders
  3. Interns from health promotion at UC
  1. Seeing the same people with the same struggles
  2. Data - we have a lot of different data but there is a disconnect between how different places interpret it and share it between systems
  3. Technology
  1. Gap - Not enough funding to go for “good stuff”. Bad computer system, writes data by hand and updates excel every couple weeks, leads to trouble allocating time when working with old technology
  2. Difficulty of keeping up with the changes in it and also understanding how to use it (if the technology is new)
  3. Funding requires technology to collect data and documentation
  4. But there is so much data and documentation that it is “overkill” in some instances
  5. Some systems can make sure they are working with appropriate resources already in hand (and can’t in turn change)
  1. Some feel the utilize all their resources
  1. Student Involvement
  1. Crossroad Volunteer Internship Program
  1. 70 undergraduate students commit to weekly four hour volunteer shifts at Crossroad Health Center
  2. Students serve as navigators for patients needing to see specialists
  1. Relationship based
  2. Lots of training/responsibility
  1. Students commit to one year of weekly shifts. Many work jobs, have full class loads, and are very involved on campus. Most are pre-med and required to gain community service and clinical experience to apply for medical school.
  2. How can you shape a program/job/opportunity to easily capitalize on a student’s requirement?
  1. Anna Layman, Crossroad Volunteer Internship Program
  1. College students can and want to help!
  2. Anna grew up in a sheltered, predominantly white neighborhood
  1. Diversity and inclusion started in college
  2. GlobeMed – Neighborhoods have a difference in health based on safety
  3. By working in the community, Anna has better understood her surroundings and her privilege
  1. Students are free labor!
  1. Anna feels her place in the world is dependent on others and those she helps
  1. Where have you used students in your work?
  1. High school students as translators and babysitters for moms during classes
  2. Data collection, analysis, writing grants
  3. Too much work to talk students through things, ends up being more work. Students have super specific times which makes scheduling hard. There is lack of space in some offices. Students have high standard for student experience. Then students leave and organization has to start all over again.
  1. Avoid responsibilities that require relationships
  2. Avoid lengthy training
  1. In daily operations depending on how quickly the student catches on.
  2. Some organizations only have students working through internships.
  3. Those that are gaining experience want to get paid, but some of the organizations don’t have the money to do provide them with.
  1. How can you form a creative team with students?
  1. Find out what individual student's’ assets are and work from there.
  2. Show willingness to teach
  3. Screening assessments
  4. Brainstorming
  1. Mini focus groups – pick their brains on ideas and the students may relate to a population
  2. Incorporate students in as many activities as possible so they learn the organization and identify problems/projects on their own.
  3. Students will know what areas need more help before asking
  1. How could I just have an intern for 10 hours a week? (sign up as an agency at
  1. The best place to start recruiting UC volunteers is through the new platform. Students can log on any time and respond to "Needs" posted on, and the Center for Community Engagement shares information about the needs posted on through our weekly email updates.
  2. In just a few easy steps, you can set up your agency to recruit and manage UC volunteers in a convenient portal.
  1. Register your agency on the platform. You or a representative of your agency can request an account for the platform here:
  2. Agencies that register are reviewed for approval, usually within one to two days.
  3. Approved agencies then post "Needs" that UC volunteers can respond to directly on the site. You'll get an email when someone signs up, and you can export a list of volunteers from the website.
  1. UC students can record their community service hours through the site too, provided the opportunity meets the scholarship community service guidelines.
  2. For details on how the system works:
  1. Start by registering for an upcoming training: OR view the video here: 
  2. You can find a wealth of tips and tricks, as well as information on troubleshooting issues with the platform here:
  3. If you get stuck, have questions, or concerns contact the Center for Community Engagement at 513-556-1503
  1. Social Determinants of Health
  1. Upstream Risk Screening Tool        
  1. Comprehensive screening tool that addresses social needs for a broad population.
  2. Download a copy here.
  3. 13 Risk Categories
  4. Piloting at Crossroad Health Center
  1. Financial Strain - How do you see financial strain playing a role in your patients’ or clients’ lives? 
  1. A missed appointment (for reasons of transportation, contacting patient, strict work schedules)
  2. How can a prenatal mom (or any other patient) truly be engaged in a service when she is under a long term stress?
  3. Alzheimer's is a disease that many ignore. Quality health that goes along with Medicare and Medicaid.
  4. Lack of notice when services change or end occurs more often that in many of our lives. (ex: with a daycare shutting down and those people missing work and a paycheck)
  5. When single mom’s OWF checks stop, they have to sell their snap benefits. This creates a food shortage. An Agency that can help this situation would be great!
  6. When single parents have to leave their kids home (lack of childcare, etc), these children end up experiencing adult situations.
  7. It is expensive to be poor! Unfortunately, many (those that aren’t poor) don’t believe this to be true.
  1. Housing - What service has been the greatest help in the area of housing?
  1. Legal Aid Society
  1. Child HeLP at CCHMC
  2. Call (513) 241-9400  OR  TOLL FREE 1-800-582-2682
  1. Helping House
  2. Cincinnati Health Department
  1. Cleaning up housing out of regulation
  1. Social Security
  1. Help to pay for housing
  1. People Working Cooperatively: PWC
  1. Must own home
  1. Needs/problems:
  1. The lack of system and scarcity of homeless shelters in our area (for families)
  2. The up to date contacts for housing
  3. The waitlist is long for most long term housing
  4. Housing is hard to navigate the systems and if there is no direct housing (ex: eviction)
  1. Education - What level of education do you think your community members need the most help achieving?
  1. Geographically, GED may be hard to come by
  1. Can we compile locations, classes, practice tests, etc?
  1. Don’t shoot too far in future. We need to prevent kids from being “passed on”. Don’t push college until high school appears successful.
  2. There are so many barriers at each level of education when experience poverty.
  1. Physical Activity - What do you feel is the “low hanging fruit” in tackling barriers to physical activity?
  1. Safety
  1. Simple solutions have illusion of human presence: Lights at night! (city planning and public administration action)
  2. Northside example: made drug deal locations physically less comfortable for drug dealers by filling egg cartons with cement
  3. Issues are not addressed in impoverished neighborhoods. (City pockets crime and poverty into areas. Are we trying to keep poverty from expanding instead of treating it universally?)
  4. What happens to the poor people as OTR gentrification expands? Where do they go?
  1. Make point to advertise for rec centers because they are awesome and affordable and underutilized
  2. Housing is a big responsibility many aren’t prepared for (lawn care, water and trash bills, home maintenance in general) can lead to families in court if home is seen as unkempt in certain areas
  1. The Resource Guide
  1. We want to be smart and efficient with how we find, use, and share information.
  2. Students developed the Resource Guide to align with the Upstream Risk Screening Tool
  1. End goal/dream: Integrated screening and database software that would allow anyone to screen and connect a patient/client/neighbor to the needed service without needing “inside scope” on that person’s community’s current resources.
  1. Students monitor the information.
  2. The Resource Guide is “live” so we can update information as we use the information.
  3. We want to keep the Resource Guide free and online. Otherwise, we are very open to thoughts/ideas/suggestions on how to improve it.
  4. How could this be used in your or your organization’s day-to-day? How could this adapted or improved for your organization’s day-to-day?
  1. Student from each (any) organizations can update LCOC Resource Guide!
  1. When you have an intern doing a research project or without much to do, send them to the resource guide!
  1. Expand areas! Include your information. We can eliminate time spent searching for accurate information by working together through the Resource Guide.
  2. Need for broader political presence who would aid in mission of Let’s Change our City
  1. Closing
  1. We are excited to be cultivating new stakeholders, donors, and individuals that care about the community. There is lots of work to be done!
  2. We hope to meet again in a few months. We will keep you posted via email.
  3. Share your information with one another in the Post-Survey.
  4. Thank you!!!!

Please contact Angelica & Caroline at with any questions, comments, or concerns!