Tickets

What are the different ticket types?

Zone A Seating - Great Visibility

Zone B Seating - Good Visibility

Zone C Seating - Slightly Restricted Visibility

Zone D Seating - Restricted Visibility

Can I buy tickets at the venue?

Tickets are not available for purchase at the venue. All tickets must be purchased through the app or website (www.feverup.com) prior to arriving at the event.

Can I book a ticket for my carer/caretaker?

Guests requiring assistance throughout the experience are entitled to apply for 1 free pass for their caretaker. Once you have purchased your ticket (it is essential to hold a valid ticket before applying), please contact us for more information.

Is there an age requirement for the event?

All guests must be 8 years old or older to attend. Anyone under the age of 16 must be accompanied by an adult.

Where can I find my ticket?

You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.

You will also find your QR code in your purchase confirmation email.

Ticket changes

Can I change my ticket?

Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Tickets are non-refundable, except as required under Australian Consumer Law. For more information, you can refer to our T&Cs.

Venue information

Where is the experience taking place?

St Luke's Anglican Church

Corner of Ruthven & Herries Streets, Toowoomba

How do I get to the venue?

Entry is via the main door closest to the intersection of Herries & Ruthven Streets.

Is there food and drinks served?

No

Can I bring animals?

Animals are not allowed, except for service animals.

Does this venue have disability access?

Yes, there is disability access via the door in the carpark

Is there parking available?
Yes, there is limited parking onsite, as well as plenty of off-street parking.

COVID Measures

Do I have to wear a mask?

We encourage all attendees to wear a mask, however this is not a requirement. This policy is subject to change.