32nd Annual Citizens Bank Pops by the Sea Concert
When is the event?
Sunday, August 13th from 5-7 p.m. Pre-show entertainment begins at 1 p.m.
Where is the event?
The event is located at Hyannis Village Green, 367 Main Street, Hyannis
What time do gates open?
Gates open at 1 p.m. Lines may form up to hours before gates open.
Can I set up on the lawn before 1 p.m.?
No, ticket holders are not allowed to set up until the gates open at 1 p.m. All belongings set up prior to this time will be removed.
How do I get in?
You must bring your pre-printed ticket, e-ticket, or wristband to one of the four entry gates to be scanned. You will not be allowed into the venue without a ticket. If you don’t already have one, you will receive a wristband upon entry. You must wear the wristband at all times.
Will there be a security check?
All bags will be checked at all four entry points. Please see our list of restricted items below
Can I leave the venue once I enter?
You are allowed to go in and out of venue as long as you are wearing a wristband.
Are tickets available the day of the event?
We will sell tickets the day of the concert until we sell out. The Box Office will be located at the Main Street entry point.
Where are the gates?
There are 5 entry gates located throughout the green.
Where do I park?
FREE Public Parking – parking is available throughout Hyannis, but the lots do fill up quickly so plan to arrive early.
Is there handicap parking available?
Handicap accessible parking is available for placard carriers only at the 25 Ocean Street lot. This lot fills up quickly so plan ahead to avoid disappointment.
Where are bathrooms located?
Public bathrooms are available and are handicap accessible. Portable bathrooms are located on the concert site.
How do I exit when the concert is over?
Please note Main Street will close for ten minutes at approximately 7 p.m. in order to allow attendees to exit the ground safely and efficiently.
What if there is inclement weather?
The concert is held rain or shine, plan on attending no matter the weather!
Are refunds available?
Unfortunately, we cannot provide refunds to any ticket-holders.
What can I bring through the gate?
Lawn chairs, coolers of a certain size, food, and nonalcoholic beverages are all allowed. Cans, smoking or tobacco products, drones, weapons, and pets except for service dogs are NOT allowed.
Will there be food available for purchase?
Yes! We will have a number of local food vendors as well as Coca-Cola beverages.
Where do I buy a Citizens Bank Pops by the Sea T Shirt or Lithograph?
Both will be available for purchase at either of two merchandise tents at the event!
Are children free?
Children 10 and under are free!
Will there be an intermission?
Yes, there will be a 20 minute intermission.
How can I purchase tickets?
Tickets are available online, or can be purchased in our office at 396 Main St., Suite 10 Hyannis, MA. You can also purchase tickets over the phone by calling (508) 362-0066.
What is the difference between a festival and lawn seat?
Lawn seats attract a mix of families, music lovers, residents, and visitors who set up blankets and chairs together to enjoy a casual and relaxing classic Cape Cod summer experience. Festival seats are pre-arranged chairs that have a wonderful view of stage and Boston Pops Esplanade Orchestra. Note that these seats aren’t numbered or assigned, and are located directly behind the VIP section.