Collaborate: Troubleshooting Java for Blackboard Collaborate Collaborate
In order to use Blackboard Collaborate, you must have Java installed (and updated) on your computer. This handout will help you troubleshoot problems that you may experience when trying to connect to a Collaborate web conference session or video recording.
If you receive the application error pictured below, Click OK and proceed with the following steps.
Note: The box will close automatically and return you to the Temporary Files Settings box.
If you have further questions, contact the IT Helpdesk - (208) 282-HELP (4357) or email firstname.lastname@example.org
This work was done by Instructional Technology Resource Center at Idaho State University and is licensed under the Creative Commons Unported License. To view a copy of this license, visit Attribution Noncommercial 3.0 United States or send a letter to Creative Commons, 444 Castro Street, Suite 900, Mountain View, California, 94041, USA.