Central MA Substance Use, Rape Crisis, and DV Manual
Quick links and numbers reference page
- Helplines, Hotlines, and Helpful Links
- Detox Programs
- Clinical Stabilization Services (CSS)
- Transitional Support Services (TSS)
- Recovery Homes/Half-way Houses
- Alcohol and Drug Free Housing/Sober Homes
- Family Substance Abuse Shelters
- Intensive Outpatient Programs (IOP)
- Youth Services
- Youth + Adult Services
- Family Support Services
- Rape Crisis Centers
- Sexual Assault Nurse Examiner (SANE) Programs
- Children’s Advocacy Centers
- Additional Medical Support
Psychiatric Emergencies and Suicidality/Self-Injury
Resources for Individuals with Disabilities
Legal Services and Victim Assistance
If someone is at risk of harming themselves or others please contact 911 or visit your local emergency department
This resource manual is intended to connect individuals experiencing concerns related to substance use, sexual assault, or domestic violence with support on their journey to healing and recovery. A quick EXIT to the google homepage is located at the bottom of every section.
Resource manuals can be confusing and overwhelming. In an effort to help you find what you need, we have created a user guide with tips over the following two pages.
Manual Layout:
The “Quick Links and Numbers” section is intended for immediate support for substance use, sexual assault, and domestic violence on the local, statewide, and national level.
Local resources include the following regions and towns:
- Central MA/Worcester County (Blackstone, Douglas, Hopedale, Mendon, Milford, Millville, Northborough, Northbridge, Southborough, Sutton, Upton, Uxbridge, Westborough)
- Middlesex County (Ashland, Framingham, Holliston, Hopkinton, Marlborough)
- Norfolk County (Bellingham, Foxborough, Franklin, Medfield, Medway, Millis, Norfolk, Plainville, Walpole, Wrentham)
- Bristol County (Mansfield).
Each section following the Quick Links pages contains numbers, links, and specific resources related to that area of need. These resources are typically within the local regions listed above. For resources outside of these areas there are treatment locator links listed on the Quick Links pages and in each section.
The Glossary contains a brief description of terms related to these resources.
Interested in being included as a resource in this manual?
Is your business, agency, or treatment center nowhere to be found? Click here to be added the resource manual
How to Search a Keyword
On a computer or any electronic device with a full keyboard, use Command + F to “Find” keywords throughout this document. This is similar to a search bar:
On a Phone
For iPhone:
(https://iphone-tricks.com/tutorial/1364-ctrlf-on-iphone-how-to-find-on-page)
- Tap on the center icon that has an upwards arrow (highlighted above in the picture on right)
- Scroll up to expand the options list
- Tap “Find on Page”
- Enter the word or phrase you are looking for, then tap search
For android:
https://www.businessinsider.com/how-to-search-in-google-docs
- Open the Google Doc
- Tap on the 3 vertical dots
- Tap ‘find and replace’
- Enter the word or phrase you are looking for, then tap the magnifying glass icon to search
National:
Substance Abuse and Mental Health Services Administration (SAMHSA)..
National Helpline for substance use and mental health concerns
1- 800-662-4357
TTY 1-800-487-4889
Statewide:
Massachusetts Substance Abuse Information and Education Helpline
Confidential information, prevention, and treatment referrals
1(800) 327-5050
TTY: 1-800-439-2370
Local:
SAFE Coalition
Support Hotline: (508) 488-8105
Office phone: (774) 847-9474
To find substance use treatment:
https://www.treatmentatlas.org/
https://mahelplineonline.custhelp.com/app/account/opa_interview https://mahelplineonline.custhelp.com/app/account/opa_result
https://findtreatment.samhsa.gov/
To find openings in mental health and substance use disorder services
https://www.psychologytoday.com/us
National:
Rape Abuse and Incest National Network (RAINN)
24 hour confidential hotline or website live chat.
(800) 656-4673 www.rainn.org
National Domestic Violence hotline
(800) 799-7233 www.thehotline.org
Statewide:
Jane Doe Inc....
The Massachusetts Coalition Against Sexual Assault and Domestic Violence...................
1 (877) 785-2020 https://janedoe.org/
The Network/La Red..................................................................................................
Support, information, and safety planning to anyone in the LBGTQ community who are being abused, or have been abused, by a partner
.Crisis Line 1-800-832-1901
Safelink.
24 hour hotline to assist in searching for available beds statewide.....................................
(800) 723-3546
TTY (877) 521-2601
Local:
Wayside Trauma Intervention Services (Milford).
24 hour Hotline, individual counseling for children and adults
(800) 511-5070
(508) 478-6888x3135
New Hope (Milford/Southbridge).
24 hour hotline, emergency shelter, and transitional living.
(800) 323-4673 .www.new-hope.org
Voices Against Violence (Framingham)
24 hour hotline, shelter, individual counseling, advocacy
(800) 593-1125
TTY (508) 626-8686
Pathways for Change (Worcester)
24 hour hotline, shelter, peer counseling, advocacy
800-870-5905
For further resources:
https://www.mass.gov/info-details/statewide-resources-for-sexual-assault-survivors
https://www.mass.gov/service-details/domestic-violence-programs-for-survivors
Key
Regions:
Yellow = SAFE catchment area
Red = Rape crisis catchment area
Blue = Child impacted by substances catchment area
Resources:
Circle = detox programs
Square = Clinical Stabilization Services (CSS)
X = Transitional Support Services (TSS)
Star = halfway houses
Triangle = family shelters
Heart = Intensive Outpatient Programs (IOP)
Hexagon = youth and family support services
Octagon = harm reduction centers
National:
Substance Abuse and Mental Health Services Administration (SAMHSA)..
National Helpline for substance use and mental health concerns
1- 800-662-4357
TTY 1-800-487-4889
SAMHSA Behavioral Health Treatment Services Locator
Search by address, city, or ZIP code for substance use and mental health providers
https://findtreatment.samhsa.gov/
Addiction Treatment Locator, Assessment and Standards Platform: https://www.treatmentatlas.org/
National Harm Reduction Coalition
Above the Influence
Drug and alcohol facts including what to do if a friend overdoses or passes out, and resources for help.
https://abovetheinfluence.com/
National Institute on Drug Abuse
National Institute on Drug Abuse for Teens
Up-to-date and science-based information on various substances and their impact on health. Adolescent friendly videos on how drugs affect the brain.
Partnership for Drug-Free Kids
Information and support for caregivers and families addressing every aspect of substance use and addiction from prevention to recovery.
The Truth
Information and assistance to help quit nicotine.
Statewide:
Massachusetts Substance Abuse Information and Education Helpline
Confidential information, prevention, and treatment referrals
1(800) 327-5050 24/7 and multilingual
TTY: 1-800-439-2370 www.helplinema.org
Online Treatment search:
https://mahelplineonline.custhelp.com/app/account/opa_interview or https://mahelplineonline.custhelp.com/app/account/opa_result
Section 35 helpline
free legal assistance with Section 35 petitions
(844) 843-6221 HelpUs@MassBar.org
Mass 2-1-1
information and referrals for youth and family services
211
TTY: 1-508-370-4890
Multi-lingual: 1-877-211-6277
Youth Central Intake Care Coordination
Information for youth and their families impacted by alcohol and drugs, referrals to services.
1(866) 705-2807 www.healthrecovery.org/projects/youth-cicc/
TTY: 1-617-661-9051
Regional Center for Poison control and Prevention serving MA and RI
1(900) 222-1222 www.maripoisoncenter.com
TTY: 1-888-244-5312
The Health Care For All Helpline
Call or submit questions online about MA insurance
(800) 272-4232 https://www.hcfama.org/helpline
Recovery Research Institute
https://www.recoveryanswers.org/
https://www.recoveryanswers.org/addiction-ary/
Science based information sponsored by Mass General Hospital and Harvard Medical School.
Massachusetts Health Promotion Clearinghouse
Free copies of publications to aid with talking with children about alcohol, drugs and other health topics
1-800-952-6637 www.mass.goc/maclearinghouse
TTY: 1-800-439-2370
For information on overdose prevention and Narcan (naloxone) in MA: https://helplinema.org/learn-more/overdose-prevention/
Local:
SAFE Coalition
Support Hotline: (508) 488-8105
Office phone: (774) 847-9474
Addiction Referral Center
33 Main Street, Marlborough, MA 01752
24 hour hotline, crisis intervention, meeting, education, and aftercare referrals.
(508) 485-4357 www.theaddictionreferralcenter.org
Harm Reduction/Safer Use Resources:
ACCESS Drug User Health Program
359 Green St, Cambridge, MA 02139
Provides free access to risk reduction supplies, counseling and case management, and referrals
(857) 313-6800
Healthy Streets Outreach Program
100 Willow Street, Fl. #2, Lynn, MA 01901
Provides advocacy and education, free and confidential STI testing, and access to risk reduction supplies
(399) 440-5633
Love and Safety
24 Paradise Road, Ipswich, MA 01938
Provides mobile naloxone distribution, syringe services, and education
(617) 549-9880
Program RISE (Justice Resource Institute)
1 Grant Street, Ste. 100, Framingham, MA 01702
Provides advocacy and education, free and confidential STI testing, and access to risk reduction supplies
(508) 935-2960
(978) 447-4735
Tapestry Health Syringe Access Program
1985 Main Street, Springfield, MA 01103
Provides advocacy and education, free and confidential STI testing, and access to risk reduction supplies
(413) 586-2016
(413) 363-9472
Norcap Lodge
71 Walnut St, Foxborough, MA 02035
(508) 543-1873
Medication Assisted Treatment
https://www.goodsamaritanmedical.org/services-directory/substance-abuse
SAFE Coalition
Support Hotline: (508) 488-8105
Office phone: (774) 847-9474
Narcan Training
To Find a free Narcan Training in MA: https://mahelplineonline.custhelp.com/app/account/opa_result/incident_id/MTUxMjcy
Recovery Support:
Alcoholics Anonymous www.aa.org/
Worcester Area Intergroup, (508) 752-9000 www.aaworcester.org
Eastern MA (Boston), (617) 426-9444 www.aaboston.org
Western MA, (413) 532-2111 www.westernmassaa.org
Narcotics Anonymous
(866) 624-3578 www.nerna.org
Marijuana Anonymous
(800) 766-6779 www.marijuana-anonymous.org
Dual (Diagnosis) Recovery Anonymous
(913) 991-2703 www.draonline.org
Women for Sobriety
(508) 842-9158 www.womenforsobriety.org
Smart Recovery Local Meeting Finder
https://www.smartrecoverytest.org/local/
Rational Recovery
The Recovery Connection, Marlborough (for adults)
http://www.therecoveryconnection.org/about-us.html
Peer Recovery Support Center, designed by people in recovery for people in recovery. Offers services including Recovery Coaching, Peer Coaching and Support, Support Groups, 12-step Fellowships meetings, Workshops, Sober Events and Community Outreach.
Detox programs:
Arbour-Fuller (Mental Health & Substance Abuse), 200 May St, South Attleboro 508-761-8500 http://arbourhealth.com/organizations/arbour-fuller-hospital Gosnold Treatment Center 200 Ter Heun Dr, Falmouth, 800-444-1554 High Point Treatment Center 30 Meadowbrook Rd, Brockton, 800-734-3444 | NORCAP Lodge 71 Walnut St, Foxborough, 800-331-2900 https://www.goodsamaritanmedical.org/services-directory/substance-abuse Spectrum Health Systems 155 Oak St, Westborough, 800-366-7732 http://www.spectrumhealthsystems.org/ For further resources, log on to: Select ATS from Service, choose Service For, Enter Zip and Miles, then sort by ____. |
Clinical Stabilization Services (CSS)
Gavin Foundation ATS/CSS Quincy, MA 617-845-5785 http://www.gavinfoundation.org/programs/quincy-detox Gosnold Post Detox Miller House Cape Cod Cataumet Falmouth 800-444-1554 High Point Treatment Center, Serenity Inn 30 Meadowbrook Rd, Brockton 800-734-3444 High Point Treatment Center 1233 State Road, Plymouth, MA 508-224-7701 / -7705 https://www.hptc.org/site_plymouth.php Women’s Renewal at Dimock 55 Dimock St, Roxbury, MA 02119 (617) 442-8800 | Lahey Behavioral Health Program 111 Middleton Road, Danvers, MA 978-739-7621 https://drugrehabs.net/locations/massachusetts/danvers Recovery Centers of America at Danvers 75 Lindall St, Danvers, MA (978) 767-2847 Spectrum Health Systems CSS + Detox 154 Oak Street, Westborough, MA 800-366-7732 http://www.spectrumhealthsystems.org/services/services/clinical-stabilization-services SSTAR 400 Stanley St, Fall River, MA, 508-679-5222 For further resources, log on to: https://www.mabhaccess.com/ Select CSS from Service, choose Service For, Enter Zip and Miles, then sort by ____. |
Transitional Support Services:
New Hope (Weymouth)
617-878-2550
https://www.baycovehumanservices.org/new-hope-transitional-support
Spectrum Residential Program (Westborough)
800-366-7732
http://www.spectrumhealthsystems.org/services/services/residential-treatment
High Point Treatment Center (New Bedford)
508-984-1697
Recovery Homes/Half-Way Houses:
Hope House (men) Boston 617-971-9360 North Cottage (men) Norton 508-285-2701 | Linda Fay Griffin House (women) Worcester 508-755-8990 https://www.advocates.org/stories/linda-fay-griffin-house-addiction-recovery Serenity House (women) Hopkinton 508-435-9040 |
Alcohol and Drug Free Housing/Sober Homes:
For information and list of certified sober homes in Massachusetts:
https://mashsoberhousing.org/what-is-a-sober-home/
https://mashsoberhousing.org/certified-residences/
Family Substance Abuse Shelters:
Genesis II Family Center 295 Adams St, Newton 617-332-9905 | Sage House 298 Howard St, Framingham 508-626-2586 |
Intensive Outpatient Programs (IOP):
Norcap Lodge
71 Walnut St, Foxborough, MA 02035
(508) 543-1873
https://www.goodsamaritanmedical.org/services-directory/substance-abuse
Leonard Morse Hospital
67 Union Street, Natick, MA 01760
(508) 650-7000
200 E Main St Milford, MA 01757
(508) 634-1877
https://www.spectrumhealthsystems.org/
SAMHSA-Certified Opioid Treatment Program (OTP), Outpatient Treatment, Intensive Outpatient
Substance Use services for ages 18 and under:
Motivating Youth Recovery
6 Queen St, Worcester, MA 01610
(508) 860-1244
Detox/Acute Treatment for Youth
Children Impacted by Substance (CIS)
Trauma Intervention Services Wayside Youth and Family
10 Asylum St, Milford, MA 01757
(508) 469-3142
(774) 314-7830
*does not serve children currently using substances.
Adolescent Substance Use and Addiction Program (ASAP)
617-355-2727
https://www.childrenshospital.org/asap
Goodwin House
(413) 316-1642
Recovery home for males between ages 13-17
Youth Central Intake Care Coordination
1(866) 705-2807
TTY: 1(617) 661-9051
www.healthrecovery.org/projects/youth-cicc/
Information for youth and their families impacted by alcohol and drugs, referrals to services.
Kiva Centers
209 Shrewsbury Street, Worcester, MA 01604
508-751-9600
Recovery Learning Community that offers peer support, various groups and resources for individuals that have experienced mental health diagnoses, substance use, and trauma.
Youth and Adult Resources:
SAFE Coalition
Support Hotline: (508) 488-8105
Office phone: (774) 847-9474
Community Impact
(508) 422-0242
(508) 422-0243
12 Main Street, Milford, MA 01757
https://community-impact-inc.com/
Advocates
Support Hotline: 1 (800) 640-5432
Office Phone: (508) 628-6300
1881 Worcester Road Framingham, MA 01701
(Additional locations in Marlborough, Harvard, Waltham)
https://www.advocates.org/services
Addiction counseling, Mental Health/psychiatry, First Offender Driver Alcohol Education
Residential Programs, Second Offender Aftercare, Can request Staff trained in Adolescent Community Reinforcement Approach (A-ACRA)
McLean Hospital Addiction Services
1(877) 203-1211
https://www.mcleanhospital.org/addiction
Gavin Foundation
(617) 268-5517
Boston & Quincy, MA
https://www.gavinfoundation.org/
Spectrum
1(877) 697-3422
https://www.spectrumhealthsystems.org/
Sameem Associates
617-964-1060
Genesis Counseling
508-620-2992
https://www.genesiscounselingservices.org/
Kiva Centers
508-751-9600
209 Shrewsbury Street, Worcester, MA 01604
Recovery Learning Community that offers peer support, various groups and resources for individuals that have experienced mental health diagnoses, substance use, and trauma.
Family Support Services:
Learn To Cope
Non-profit support network offering education, resources, peer support and hope for parents and family members with a loved one addicted to opioids or other drugs.
Healing Hearts
Community support group that encourages positive relationships and education surrounding addiction and recovery. One-hour anonymous sessions focused on creating a safe space for those affected by substance use disorder.
Community of Hope
(774) 248-4526
Milford Regional Medical Center, Hill Building, 4th floor, Milford, MA
Contact: Katie Truitt, ktruitt3@gmail.com
Road To Recovery
(774) 847-9474
12-step program for families and loved ones of individuals living with substance use disorder. Uses the Big Book of Alcoholics Anonymous to help learn about our own addiction to our loved ones.
Alateen
(508) 366-0556
Alateen Chat
Teens can connect with other teens between the ages of 13-18 who have been affected by someone else’s substance use. Register at the link below: https://al-anon.org/newcomers/teen-corner-alateen/try-an-alateen-chat-meeting/
Al-Anon
(508) 366-0556
Parental Stress Hotline
(800) 632-8188
|
Key
Regions:
Yellow = SAFE catchment area
Red = Rape crisis catchment area
Blue = Child impacted by substances catchment area
Resources:
Circle = local crisis centers within catchment areas
Star = child and adolescent sexual abuse services
Square = Rape crisis centers
Triangle = SANE sites
Hexagon = Children’s advocacy center
National:
Rape Abuse and Incest National Network (RAINN)
(800) 656-4673
24 hour confidential hotline or website live chat.
Darkness to Light National Helpline
(866) 367-5444
Information and referrals for sexual abuse services
Boys and Girls Town National Helpline
(800) 448-3000
24 hour support to parents, teens, and families
Support for: suicide prevention, abuse, anger, chemical dependency, and mental health
Statewide:
Jane Doe Inc.
1 (877) 785-2020
The Massachusetts Coalition Against Sexual Assault and Domestic Violence
Llámanos Spanish Language Helpline
(800) 223-5001
c/o YWCA of Western Mass.
1 Clough Street, Springfield, MA 01118
Local:
Wayside Trauma Intervention Services (Milford)
(800) 511-5070
(508) 478-6888x3135
24 hour Hotline, individual counseling for children and adults
New Hope (Milford/Southbridge)
(800) 323-4673
24 hour hotline, emergency shelter, and transitional living
Voices Against Violence (Framingham)
(800) 593-1125
TTY (508) 626-8686
24 hour hotline, shelter, individual counseling, advocacy
Pathways for Change (Worcester)
800-870-5905
24 hour hotline, shelter, peer counseling, advocacy
Deaf Survivors Program (Pathways) VideoPhone
(508)-502-7681
https://www.pathwaysforchange.help/pfc/agency-programs/deaf-survivors-program/
Child and Adolescent Sexual Abuse Services:
Department of Children and Families (DCF)
185 Church Street, Whitinsville, MA, 01588
(508) 929-1000
(Bellingham, Blackstone, Douglas, Franklin, Hopedale, Medway, Mendon, Milford, Millville, Northbridge, Sutton, Upton, Uxbridge)
63 Fountain Street, Framingham, MA 01702
(508) 424-0100
(Hudson, Marlborough, Maynard, Northborough, Southborough, Stow, Westborough, Holliston)
30 Mystic Street, Arlington, MA 02474
(781) 641-8500
(Medfield, Millis, Norfolk, Walpole, Wrentham)
MA Society for the Prevention of Cruelty to Children (MSPCC)
(508) 752-2967
335 Chandler Street, Worcester, MA 01602
UMASS Memorial Child Protection Program
(774) 442-6629
55 Lake Avenue, Worcester, MA 01655
Evaluations and physical exams to youth under 18 following any type of abuse
Wayside Youth and Family Support Network
(508) 478-6888
10 Asylum St, Milford, MA 01757
Outpatient, In-home, and Psychiatry Services for ages 22 and under
Wayside Trauma Intervention Services
(508) 478-6888 x 3135
10 Asylum St, Milford, MA 01757
Free short term trauma counseling for all-age survivors of childhood sexual abuse, sexual assault, domestic violence, homicide, children who witness violence, and children impacted by substances.
Arbour Counseling Services
(855) 575-2273
Individual, couple, family, and group counseling for all ages.
Rape Crisis Centers:
Norfolk/Bristol Counties: http://www.new-hope.org/sexual-assault-services/ 140 Park Street Attleboro, MA 02703 Additional sites in Taunton, Webster Hotline: (800) 323-4673 Office: (508) 226-4015 TTY: (508) 323-4673 Assabet/Blackstone Valleys: Wayside Trauma Intervention Services/Valley Rape Crisis Program https://www.waysideyouth.org/services/waysidemilford/trauma-intervention-services/ 10 Asylum Street Milford, MA 01757 Hotline: (800) 511-5070 Office: (508) 478-6888 TTY: (508) 478-4205 Worcester County: https://www.pathwaysforchange.help/pfc/ 588 Main Street Worcester, MA 01608-2014 Additional sites in Fitchburg, Southbridge, North Brookfield Hotline: (800) 870-5905 Office: (508) 852-7600 TTY: (888) 887-7130 Metro West: Voices Against Violence: A program of South Middlesex Opportunity Council https://www.smoc.org/voices-against-violence.php 7 Bishop Street (SMOC) Framingham, MA 01702 Hotline: (800) 593-1125 Office: (508) 820-0834 TTY: (508) 626-8686 Greater Boston Area: Boston Area Rape Crisis Center 99 Bishop Allen Drive Cambridge, MA 02139 Additional sites in Boston, Chelsea Hotline: (800) 841-8371 Office: (617) 492-8306 TTY: (617) 492-6434 Northeast: YWCA Northeastern Massachusetts 38 Lawrence Street Lawrence, MA 01840 Hotline: (877) 509-9922 Office: (978) 682-3039 x 1023 TTY: (978) 686-8840 YWCA North Shore Rape Crisis Center 20 Central Avenue, Suite 510 Lynn, MA 01901 Hotline: (800) 922-8772 Office: (781) 477-2313 https://chhinc.org/contact-us/ 21 George Street, 4th floor Lowell, MA 01852 Hotline: (800) 542-5212 Office: (978) 452-7721 TTY: (978) 452-8723 Plymouth County/South Shore: A New Day: A program of Health Imperatives https://healthimperatives.org/ 950 West Chestnut Street Brockton, MA 02301 Additional sites in Quincy, Weymouth, Plymouth Hotline: (508) 588-8255 Office: (508) 580-3964 TTY: (508) 894-2869 | Cape Cod: https://independencehouse.org/ 160 Bassett Lane Hyannis, MA 02601 Additional sites in Falmouth, Orleans, Provincetown Hotline: (800) 439-6507 Office: (508) 771-6507 TTY: (508) 771-6782 Nantucket: https://www.asafeplacenantucket.org/ 5B Windy Way Nantucket, MA 02554 Hotline: (508) 228-2111 Office: (508) 228-0561 TTY: (508) 228-7095 Greater New Bedford Area: New Bedford Women’s Center/The Women’s Center http://www.thewomenscentersc.com/ 405 County Street New Bedford, MA 02740 Additional site in Fall River Hotline: (508) 996-6636 Office: (508) 996-3343 TTY: (508) 996-1177 Martha's Vineyard: Martha's Vineyard Community Services CONNECT to End Violence https://www.mvcommunityservices.org/ 111 Edgartown Road Vineyard Haven, MA 02568 Additional site in Edgartown Hotline: (508) 696-7233 Office: (774)-549-9667 TTY: (774)-549-9659 Hampshire County: Center for Women and Community https://www.umass.edu/cwc/get-help at UMass Amherst 180 Infirmary Way Amherst, MA 01003 Hotline: (413) 545-0800 Office: (413) 545-0883 TTY: (413) 577-0940 Franklin County/North Quabbin: New England Learning Center for Women In Transition 479 Main Street Greenfield, MA 01301 Additional site in Orange Hotline: (413) 772-0806 Office: (413) 772-0871 TTY: (413) 772-0815 Berkshire County: https://www.elizabethfreemancenter.org/learn-more/sexual-assault/ 43 Francis Avenue Pittsfield, MA 01201 Additional sites in Adams, North Adams, Great Barrington Hotline: (866) 401-2425 Office: (413) 499-2425 TTY: (413) 499-2425 Hampden County: 1 Clough Street Springfield, MA 01118 Additional sites in Westfield, Huntington Hotline: (800) 796-8711 Office: (413) 732-3121 TTY: (413) 733-7100 |
Disabled Persons Protection Commission Sexual Assault Response Unit (SARU):
- SARU works to increase access to trauma services for survivors of sexual assault. SARU works within adult protective services and provides services including: free, accessible needs assessment, resources and referrals, peer support, and clinical matching. SARU Navigators assist survivors with accessing medical care, legal services, counseling, peer support, and additional services.
Phone: 617-727-6465
24/7 Hotline: 800-426-9009
300 Granite Street, Suite 404, Braintree, MA 02184
Sexual Assault Nurse Examiner (SANE) Program Resources:
Designated SANE hospitals (ages 12+):
Central MA: Regional Coordinator: Jennifer Powell, BSN, RN, BSN, SANE Phone: (508) 688-4402 Locations: 100 South St. Southbridge, MA 01550 (508) 765-9771 Milford Regional Medical Center 14 Prospect St. Milford, MA 01757 (508) 473-1190 123 Summer St. Worcester, MA 01608 (508) 363-5000 Memorial Campus 119 Belmont Street Worcester, MA 01605 (508) 334-1000 University Campus 55 Lake Avenue North Worcester, MA 01655 (508) 334-1000 South Eastern MA: Regional Coordinator: Kristi Holden, BSN, RN, SANE Phone: (774) 274-0757 Locations: Beth Israel Deaconess — Plymouth 275 Sandwich St. Plymouth, MA 02360 (508) 746-2000 680 Centre St. Brockton, MA 02302-3395 (508) 941-7000 363 Highland Avenue Fall River, MA 02720 (508) 679-3131 88 Washington St. Taunton, MA 02780 (508) 828-7000 55 Fogg Road Weymouth, MA (781) 624-8321 101 Page St. New Bedford, MA 02740 (508) 997-1515 43 High St. Wareham, MA 02571 (508) 295-0880 Western MA: Regional Coordinator: Mary Walz-Watson, BS, RN, SANE Phone: (857) 207-0789 Locations: 759 Chestnut St. Springfield, MA 01199 (413) 794-0000 40 Wright St. Palmer, MA 01069 (413) 283-7651 725 North St. Pittsfield, MA 01201 (413) 447-2000 30 Locust St. Northampton, MA 01061-5001 (413) 582-2000 271 Carew St. Springfield, MA 01102-9012 (413) 748-9000 UMASS Amherst University Health Services (Serving only students and staff of the "Five College Community") 150 Infirmary Way Amherst, MA 01007 (413) 577-5000 | Northeastern: Regional Coordinator: Deb Perry, MSN, BS, RN, SANE, CEN Phone: (978) 478-8138 Locations: (Operating 24 hrs/day, 7 days a week) 1 General St. Lawrence, MA 01842-0389 (978) 683-4000 295 Varnum Avenue Lowell, MA 01854 (978) 937-6000 Greater Boston: Regional Coordinators: Claire Shastany, RN, SANE Greater Boston, MA Regional Coordinator Phone: (781) 718-9164 Laurie Ferguson, RN, SANE Greater Boston, MA Operational Coordinator Phone: (781) 718-6731 Locations: 330 Brookline Avenue Boston, Massachusetts 02215 (617) 667-7000 One Boston Medical Center Place Boston, MA 02118 (617) 638-6800 75 Francis St. Boston, MA 02115 (617) 732-5500 (Operating 24 hrs/day, 7 days a week) 1493 Cambridge St. Cambridge, MA 02139 (617) 665-2300 300 Longwood Avenue Boston, MA 02115 (617) 355-6000 Massachusetts General Hospital 55 Fruit St. Boston, MA 02114-2622 (877) 424-5678 2014 Washington St. Newton, MA 02462 (617) 243-6000 Cape/Islands: Regional Coordinator: Kathleen Ecker, MSN, NP-BC, SANE Phone: (774) 274-0944 Locations: 27 Park St. Hyannis, MA 02601 (508) 771-1800 100 Ter Heun Drive Falmouth, MA 02540 (508) 548-5300 57 Prospect St. Nantucket, MA 02554 (508) 825-8100 |
TeleSANE locations:
Baystate Franklin Medical Center 164 High Street Greenfield, MA 01301 (413) 773-0211 795 Middle Street Fall River, MA 02721 (508) 674-5600 115 Lincoln Street Framingham, MA 01702 | 57 Prospect Street Nantucket, MA 02554 (508) 825-8100 Tribal Partnership: Hopi HealthCare Center Highway 264 Mile Post 388 Polacca, AZ 86042 (928) 737-6000 (508) 383-1000 |
Children’s Advocacy Centers (CAC’s) (Pediatric SANE For Ages 11 and under):
CAC Locator: https://machildrensalliance.org/locate-a-cac/
Barnstable County: Pedi SANE: Deborah Sorrentino, MS, FNP-BC, SANE P.O. Box 427 Barnstable, MA 02630 (508) 375-6926 Berkshire County: Pedi SANE: Karen Egenes MS, RN, FNP-BC, SANE 63 Wendell Ave Pittsfield, MA 01201 (413) 499-2800 ext. 123 Bristol County: Children’s Advocacy Center of Bristol County Pedi SANE: Cindy Moore, MSN, RN, CPNP, SANE 58 Arch St. Fall River, MA 02724 (508) 674 -6111 Essex County: Essex Children’s Advocacy Center Pedi SANE: Kristine Aznavoorian, MSN, RN, CPNP, SANE 280 Merrimack St. Lawrence, MA 01841 (978) 984-7535 Franklin County: Children’s Advocacy Center of Franklin County and North Quabbin Inc. 56 Wisdom Way Greenfield, MA 01301 (413) 475-3401 Hampden County: Baystate Family Advocacy Center 50 Maple Street, 3rd Floor Springfield, MA 01102 (413) 794-9816 | Hampshire County: Children’s Advocacy Center for Hampshire County P.O. Box 1247 Easthampton, MA 01027 (413) 522-2946 Middlesex County: Middlesex Children’s Advocacy Center Pedi SANE: Mildrine Tulysse, MSN, FNP-BC, SANE 15 Commonwealth Avenue Woburn, MA 01801 (781) 897-8422 Norfolk County: Norfolk Advocates for Children Pedi SANE: Rachel Niemiec MSN, FNP-BC, SANE 12 Payson Road Foxboro, MA 02035 (508) 543-0500 Plymouth County: Plymouth County Children’s Advocacy Center Pedi SANE: Rachel Niemiec MSN, FNP-BC, SANE 309 Pleasant Street Brockton, MA 02301 (508) 580-3383 Suffolk County: Suffolk County Children’s Advocacy Center Pedi SANE: Adine Latimore, MSN, PNP-BC, SANE 989 Commonwealth Ave Boston, MA 02215 (617) 779-2144 Worcester County: 180 Main Street, 5th Floor Worcester, MA 01608 (508) 792-0214 |
Additional Medical Support:
Planned Parenthood National Line
(800) 230-7526
Services: abortion referral, birth control, HIV testing, women’s health care, men’s health care, emergency contraception, pregnancy testing and services, STD testing, treatment and vaccines.
Planned Parenthood League of MA
(800) 258-4448
Milford Center
(508) 458-3300
208 Main Street, Suite 101, Milford, MA 01757
Marlborough Center
(508) 970-1100
91 Main Street, Suite 103
Marlborough, MA 01752
Emergency Contraception (Morning After Pill) Resources:
Statewide Sexual Health Helpline
(877) 627-3933
Emergency Contraception Hotline
(888) 668-2528
Plan B One-Step Information and Pharmacy Locator
AIDS/HIV/STD Help Lines:
MA AIDS/HIV.STD Hotline
(800) 235-2331
TTY/TDD: (617) 437-1672
Youth Only AIDS Hotline (M-F 3pm-9pm)
(800) 788-1234
Hepatitis C Hotline
(800) 443-4372
MA Dept. of Public Health STD information line
(617) 983-6999
CDC National AIDS/HIV/STD Hotline
(800) 232-4636
TTY (888) 232-6348
AIDS Project Worcester
(508) 755-3773
85 Green Street Worcester, MA 01604
Education, advocacy, and service for people living with AIDS
KEY
Regions:
Yellow = SAFE catchment area
Red = Rape crisis catchment area
Blue = Child impacted by substances catchment area
Resources: domestic violence resource centers within catchment areas are indicated by a star
National:
National Domestic Violence hotline
(800) 799-7233
TTY (800) 783-3224
National Stalking Resource Hotline
(800) 394-2255 Monday - Friday 8:30am-8:30pm ET
TTY (800) 211-7996
Deaf, Blind and Hard of Hearing National Domestic Violence Hotline
1-800-787-3224
TTY 1-855-812-1001
Teen Dating Abuse National Helpline
(866) 331-9474
(800) 787-3224
24 hour support and resources, Live chat through website
Statewide:
Jane Doe Inc.
1 (877) 785-2020
The Massachusetts Coalition Against Sexual Assault and Domestic Violence
Asian Task Force Against Domestic Violence (ATASK)
(617) 338-2355
24-hour Multilingual Hotline
Massachusetts Alliance of Portuguese Speakers (MAPS)
(617) 864-7600
SAHELI: Friendship for South Asian Women
(866) 472-4354
The Network/ La Red
(617) 742-4911
TTY: (800) 832-1901
Ending partner abuse in LGBQ/T, SM and Poly communities
Local:
Safelink
(800) 723-3546
TTY (877) 521-2601
24 hour hotline to assist in searching for available beds statewide
New Hope (Milford/Southbridge)
(800) 323-4673
24 hour DV hotline, emergency shelter, and transitional living
Voices Against Violence (Framingham)
(800) 593-1125
TTY (508) 626-8686
24 hour DV hotline, shelter, individual counseling, advocacy
Pathways for Change (Worcester)
800-870-5905
24 hour hotline, shelter, peer counseling, advocacy
Daybreak-YWCA of Central MA (Worcester)
(508) 755-9030
24 hour DV hotline, shelter, transitional living and victim services
Wayside Trauma Intervention Services (Milford)
(800) 511-5070
(508) 478-6888x3135
24 hour Hotline, individual counseling for children and adults
Our Deaf Survivors Center (Worcester)
(978) 451-7225
Teen Safe through Jewish Family and Children’s Service
781-647-JFCS (5327)
“Through leadership, skill-building, and education, TeenSafe gives teens the language and tools they need to recognize abuse in a dating relationship and know how to respond if they see, hear about, or experience it.”
Emergency Restraining Orders:
Business hours: contact area district court and request SafePlan advocate
After business hours: contact local PD or MA State Police (508) 820-2300
For more resources: https://janedoe.org/find_help/
Intimate Partner Abuse Intervention/Batterer’s Intervention Resources:
New Hope Respect Program
(877) 222-0083
Emerge
(617) 547-9879
Spectrum Health Services
(800) 464-9555 x 1156
1 (877) 697-3422
10 to 10 Helpline
877-898-3411
10am-10pm, 7 days a week.
A confidential, anonymous helpline for people who want to stop using abuse and control in their intimate relationships. The Helpline is also for family, friends and professionals who want to help them stop.
SAFE Coalition
Support Hotline: (508) 488-8105
Office phone: (774) 847-9474
Wayside Trauma Intervention Services
(508) 478-6888 x 3135
10 Asylum St, Milford, MA 01757
Free short term trauma counseling for all-age survivors of childhood sexual abuse, sexual assault, domestic violence, homicide, and children who witness violence.
Grief Recovery After a Substance Passing
Support for those who have lost someone to substance use
Support After a Death by Overdose (SADO.D.)
Resources, information, and assistance to people who have been affected by the death of someone they care about from a substance-use-related cause. Support group locator on website.
Wayside Youth and Family Support Network
(508) 478-6888
10 Asylum St, Milford, MA 01757
Outpatient, In-home, and Psychiatry Services for ages 22 and under
Wayside Trauma Intervention Services
(508) 478-6888 x 3135
10 Asylum St, Milford, MA 01757
Free short term trauma counseling for all-age survivors of childhood sexual abuse, sexual assault, domestic violence, homicide, children who witness violence, and children impacted by substances.
Community Impact
(508) 422-0242
(508) 422-0243
12 Main Street, Milford, MA 01757
https://community-impact-inc.com/
Advocates, Inc.
(508) 661-2020
Outpatient counseling and psychiatry for children and adults.
Arbour Counseling Services
(855) 575-2273
Individual, couple, family, and group counseling for all ages.
Riverside Community Mental Health
(508) 529-7000
206 Milford Street, Upton, MA 01568
Outpatient counseling and psychiatry for children and adults.
Spectrum Health Services
(800) 464-955 x1161
200 East Main Street, Milford, MA 01757
www.spectrumhealthsystems.org/
Outpatient services for children and adults.
South Middlesex Opportunity Council (S.M.O.C)
(508) 480-0092
230 Maple Street, Marlborough, MA 01752
Individual, family, or group counseling for children, adolescents, and adults.
YOU, Inc.
(508) 849-5600
81 Plantation Street, Worcester, MA 01604
Counseling for children, adolescents, and families.
For more resources for Mental Health Counseling:
https://www.mabhaccess.com/Search.aspx
https://www.psychologytoday.com/us/therapists
Psychiatric Emergencies:
**If someone is at risk of harming themselves or others please contact 911 or visit your local emergency department**
Emergency Services Program/Mobile Crisis Intervention
1-877-382-1609
Toll-Free: 1-(877) 382-1609
https://www.mass.gov/emergencycrisis-services#:~:text=If%20you%20or%20a%20family,(877)%20382%2D1609
24/7 support
Riverside Community Care
(800) 529-5077
(800) 294-4665
24 hour emergency mobile crisis intervention services for mental health and addiction related emergencies.
Advocates, Inc.
(800) 640-5432
(508) 872-3333
24 hour emergency mobile crisis intervention services for any individual and families regardless of ability to pay.
Suicide and Self-Injury Resources:
National Suicide/Self Harm Prevention Helpline
(800) 273-8255
Samaritans
(877) 995-5247
(508) 875-4500
(617) 247-0220
Support services for individual experiencing suicidal feelings or distress
Samariteens
(800) 252-8336
Confidential support for teens experiencing feelings of depression, stress, and loneliness provided by teens (15-18) M-F 3pm-9pm, Sat-Sun 9am-9pm.
S.A.F.E Alternatives
(800) 366-8288
Education and referrals to assist in ending self-harm
National Eating Disorder Association (NEDA)
(800) 931-2237
Lesbian, Gay, Bisexual and Transgender National Hotline
(888) 843-4564
The Network/La Red
Crisis Line 1-800-832-1901
(617) 423-7233
(617) 742-4911
TTY (617) 227-4911
Support, information, and safety planning to anyone in the LBGTQ community who are being abused, or have been abused, by a partner
Lesbian, Gay, Bisexual and Transgender Helpline
(617) 267-9001
(888) 340-4528
Peer Listening Line
(617) 267-2535
(800) 399-PEER
Gay and Lesbian Legal Advocated and Defenders (GLAD)
(617) 426-1350
30 Winter Street, Suite 800, Boston, MA 02108
Human Rights Campaign
(800) 777-4723
TTY (202) 216-1572
1640 Rhode Island Avenue N.W., Washington, D.C. 20036
GLBT Hate Crimes Hotline
(800) 686-HATE
National Center for Lesbian Rights (NCLR) Legal Helpline
(800) 528-6257
National LGBT Youth Talkline
(800) 246-7743
The Trevor Project
1(866) 488-7386
text TREVOR to 1-202-304-1200
Support and crisis intervention for LGBTQ+ individuals under 25. Hotline, text, and webchat available
Trans Lifeline
1(877) 565-8860
Support for Transgender people by transgender people
SAGE LGBT Elder Hotline
1-888-234-SAGE
Peer Support and local resources
Text TALK to 741741
Text with a trained counselor from the Crisis Text Line for free 24/7
Kiva Centers
209 Shrewsbury Street, Worcester, MA 01604
508-751-9600
Recovery Learning Community that offers peer support, various groups and resources for individuals that have experienced mental health diagnoses, substance use, and trauma.
MA Department of Transitional Assistance (DTA)
(800) 249-2007
DTA Area Offices:
300 Howard Street, Framingham, MA 01701
(508) 661-6600
(Bellingham, Blackstone, Franklin, Hopedale, Hudson, Marlborough, Maynard, Medfield, Medway, Millis, Norfolk, Southborough, Stow, Walpole)
21 Spring Street, Taunton, MA 02780
(508) 884-5300
(Wrentham)
9 Walnut Street, Worcester, MA 01601
(508) 767-3100
(Douglas, Grafton, Millville, Northbridge, Northborough, Sutton, Upton, Uxbridge, Westborough, Whitinsville)
United Way of MA Bay and Merrimack Valley (First Call)
(877) 211-6277 OR 211
Shelter of Hope and Dignity of Women Searching Inc.
(508) 231-8710
Safelink
(877) 785-2020
TTY (877) 521-2601
24 hour hotline to assist in searching for available beds statewide for victims and survivors of Domestic Violence
Executive Office of Elder Affairs
(800) 243-4636
TTY (800) 872-0166
1 Ashburton Place, Boston, MA 02108
Tri-Valley Elder Services
(800) 286-6640
10 Mill Street, Dudley, MA 01571
National Alliance on Mental Illness
(800) 950-6264
Legal advocacy on disability matters
Disability Law Center
(800) 872-9992
Legal advocacy on disability matters
Massachusetts Commission for the Blind
(800) 392-6450
(617) 727-5550
Massachusetts Commission for the Deaf and Hard of Hearing
(508) 752-5441
(800) 882-1155
340 Main Street, Worcester, MA 01614
Our Deaf Sisters Survivor Support Project
(800) 870-5905
TTY (603) 665-8127
Counseling and advocacy for deaf survivors of sexual assault, sexual abuse, and domestic violence.
Emergency Interpreting Service for the Deaf
(800) 249-9949
MA Relay Services
TTY (800) 439-2370 or 711
Voice (800) 439-0183
24 hour communication services for hearing or speech loss
Video Relay
(866) 327-8877
Center for Living and Working, Inc.
(508) 798-0350
TTY (508) 755-1003
484 Main Street #345, Worcester, MA 01608
Information and referrals for skills training, advocacy, and peer counseling
Massachusetts Network of Information Providers for People with Disabilities
(800) 642-0249
200 Trapelo Road, Waltham, MA 02154
Massachusetts Brain Injury Association
(800) 242-0030
484 Main Street #325, Worcester, MA 01608
Victim Rights Law Center
617-399-6270
Free civil legal services to survivors and victims of sexual assault
Casa Myrna Vazquez, Inc.
617-521-0146
Legal helpline and services for survivors and victims of DV
Legal Advocacy and Resource Center (LARC)
(800) 342-5297
(617) 603-1700
Free legal hotline for information, and referrals for low-income residents. Website offers information and online application
MetroWest Legal Services
(508) 620-1830
TTY: (800) 696-1501
Free income based legal services based for specific towns. Website offers information and online application
Community Legal Aid
1-800-649-3718
Income based legal services for central and Western MA
Volunteer Lawyers Project
617-603-1700
Legal assistance and referrals for low income individuals and families
Harvard Legal Aid Bureau
617-495-4408
https://www.harvardlegalaid.org/
Student-run civil legal aid providing free representation to low-income and marginalized communities
South Coastal Counties Legal Services, Inc
800-244-9023
Free civil legal services to low-income families, elders, victims of crime and people with disabilities.
GLBTQ Legal Advocates & Defenders (GLAD)
1-800-455-4523
617-426-1350
Disability Law Center
(800) 872-9992
Legal advocacy on disability matters
Children’s Law Center of Massachusetts (CLCM)
1-888-543-5298
Massachusetts Advocates For Children (MAC)
617-357-8431 ext. 223
MA Senior Legal Helpline
(877) 778-0939
MA Justice Project Intake Line (Worcester Country)
(508) 831-9888
Massachusetts Legal Resource Finders:
https://www.masslegalservices.org/findlegalaid
https://www.masslegalhelp.org/
County Courts/Victim Witness Advocates:
Worcester County:
Milford District Court
161 West Street, Milford, MA 01757
(508) 473-1260
D.A./Victim Witness Advocate Office: (508) 478-4570
Uxbridge District Court
261 S. Main Street, Uxbridge, MA 01569
(508) 278-2454
D.A./Victim Witness Advocate Office: (508) 278-5780
Westborough District Court
186 Oak Street, Westborough, MA 01581
(508) 366-8266
D.A./Victim Witness Advocate Office: (508) 366-1790
Worcester Superior Court
225 Main Street, Worcester, MA 01608
(508) 770-1899
A.D.A Sexual Assault Supervisor: (508) 755-8601
A.D.A Domestic Violence Supervisor: (508) 755-8601
Worcester Probate and Family Court
(508) 770-0825
225 Main Street, Worcester, MA 01608
Worcester Victim Witness Program
(508) 755-8601
Worcester County District Attorney Office
(508) 755-8601
Children’s Justice Center at UMASS Children’s Medical Center
(774) 442-6629
Worcester County DA SAIN Team Child Abuse Unit
(508) 792-0214
Norfolk County:
Wrentham District Court
60 East Street, Wrentham, MA 02093
(508) 384-3106
D.A./Victim Witness Advocate Office: (508) 384-3788
Dedham District Court
631 High Street, Dedham, MA 02026
(781) 329-4777
D.A./Victim Witness Advocate Office: (781) 251-0216
Norfolk Superior Court
650 High Street, Dedham, MA 02026
(781) 326-1600
SA/DV Unit Chief: (781) 831-4800 x301
Norfolk Probate and Family Court
35 Shawmut Road, Canton, MA 02021
(781) 830-1200
Norfolk County Victim Witness Program
(781) 831-4800 x301
Norfolk County District Attorney Office
(781) 830-4800
Children’s Advocacy Center of Norfolk County
(781) 831-4800 x301
Middlesex County:
Concord District Court
305 Walden Street, Concord, MA 01742
(978) 369-0500
D.A./Victim Witness Advocate Office: (781) 897-8775
Marlborough District Court
45 Williams Street, Marlborough 01752
(507) 485-3700
D.A./Victim Witness Advocate Office: (781) 897-6775
Middlesex Superior Court
200 Trade Center, Woburn, MA 01801
(781) 939-2700
(781) 897-8452
Middlesex Probate and Family Court
208 Cambridge Street, Cambridge, MA
(617) 768-5800
Middlesex County Victim Witness Program
(781) 897-4900
Middlesex County District Attorney Office
(781) 897-8300
Middlesex Children’s Advocacy Center
(781) 897-8400
Victim Assistance Agencies:
MA Attorney General Office
(617) 727-2200
TTY (617)727-4765
Main office: 1 Ashburton Place, Boston, MA 02108
Area Office: 10 Mechanic Street, Worcester, MA 01608
(508) 792-7600
Victim Compensation Division: (617) 727-2220 x2160
MA Office for Victims Assistance (MOVA)
(617) 586-1340
1 Ashburton Place, Suite 1101 Boston, MA 02108
MA Criminal History Systems Board- Victim Service Unit
(617) 660-4690
TTY (617) 660-4606
200 Arlington Street, Chelsea, MA 02150
Certifies victims, witnesses, family members of homicide victims, parents and guardians of minor aged victims, and citizens in fear to be notified in advance of an offender’s release from prison.
Sex Offender Registry Board
(978) 740-6440
Victim Service Unit
(800) 936-3426
MA Dept. of Corrections (DOC) Victim Services Unit
(978) 369-3618
Provides information on offenders in DOC custody
MA Parole Board Victim Services Line
(888) 298-6272
Provides victims with information pertaining to an offender’s post-conviction status
Victim Services Coordinator
(508) 753-7252
340 Main Street, Suite 380, Worcester, MA 01608
MA Commission Against Discrimination
(617) 994-6000
TTY (617) 994-6196
1 Ashburton Place, Suite 601, Boston, MA 02108
455 Main Street, RM 101 Worcester, MA 01608
(508) 799-8010
Information on Victim’s Compensation:
https://www.mass.gov/files/documents/2018/11/13/victim-comp-app.pdf
Immigration Services:
Ascentria Care Alliance
(774) 243-3100
legalhelp@ascentria.org
11 Shattuck Street, Worcester, MA 01605
Catholic Charities Refugee and Immigration Services
(617) 268-9670
275 Broadway Street, Boston, MA 02127
Greater Boston Legal Services
(617) 371-1234
197 Friend Street, Boston, MA 02114
Women’s Commission for Refugee Women and Children
(212) 551-3115
https://www.womensrefugeecommission.org
Abuse Reporting and Support:
National Child Abuse Hotline
(800) 422-4453
Dedicated to the prevention and treatment of child abuse
Child at Risk Reporting Line
(800) 792-5200
Disabled Person’s Protection Commission (DPPC)
(800) 426-9009
TTY (800 822-0350
300 Granite Street, Suite 404, Braintree MA 02184
Health Care Quality (DPH)
(617) 753-8000
Services for individuals abused in long-term hospital care facilities
MA Elder Abuse Hotline
(800) 922-2275
Abuse
A wide range of behaviors inflicted by one person onto another person or group of people
with the intent of maintaining power and control. Abuse can be physical, sexual, emotional,
financial, religious, or neglect. It is common for a perpetrator to use multiple types of abuse in an effort to control every aspect of the victim(s) life.
Addiction
A treatable, chronic medical disease involving complex interactions among the nervous
system, genetics, the environment, and an individual’s lived experience. People with addiction use substances or engage in behaviors that become compulsive and continue despite harmful or negative consequences. With the proper resources and treatment, addiction can be managed just as well as any other chronic disease.
Adolescent Community Reinforcement Approach (A-CRA)
A-CRA is an evidence-based behavioral intervention that seeks to increase the family, social, and educational/ vocational reinforcers of an adolescent to support recovery from substance abuse and dependence.
Alanon
A worldwide fellowship that offers a program of recovery for families and friends of this
who are struggling with a substance use disorder, whether or not their loved one is actively seeking help. Members give and receive comfort and understanding through mutual dialogue, strength, and hope. Al-Anon is apolitical, areligious, confidential, and self-sustaining.
Alateen
A worldwide fellowship that utilizes the structure of Alanon, but caters to youth and
adolescent members who are impacted by a loved one’s substance use, whether or not their loved one is actively seeking treatment.
Alcoholics Anonymous (AA)
An international, faith-based recovery program in the 12 step tradition. The group is
nonprofessional, self-supporting, multiracial, apolitical, and free for anyone to attend.
Other groups utilizing the same step process are also widely available, such as Narcotics Anonymous (NA) and Overeaters Anonymous (OA).
Bereavement
The period of grief and mourning after a loss or death. Can include a wide range of mental,
physical, social, or emotional reactions. Bereavement can last for any period of time, for a
few days to years. Grief counseling, support groups, community supports, and therapy may be sources of support for those who are experiencing bereavement.
Children Advocacy Center (CAC)
Culturally sensitive, multidisciplinary resource centers for child victims of abuse and their
families. There are currently 12 CAC’s located in the state of Massachusetts. CAC
resources can include advocacy services, support groups, information and referrals, and collaboration with local organizations to ensure child safety and reduced risk of trauma.
Clinical Stabilization Services (CSS)
CSS services are highly structured, residential services that aim to assist individuals who need acute treatment but no longer need medically-assisted detox. CSS services focus on managing symptoms and building skills for long-term recovery.
Counseling
A professional relationship that empowers diverse individuals, families, and groups to
accomplish mental health, wellness, education and career goals.
Department of Transitional Assistance (DTA)
A state department that assists and empowers low-income individuals and families to
meet their basic needs, improve their quality of life, and achieve long-term economic
self-sufficiency. DTA provides benefits such as direct cash assistance, food assistance
(SNAP), and workforce training opportunities.
Detox program
Medically monitored, 24-hour nursing care to monitor and assist with symptoms associated with withdrawal from drugs and alcohol. Every patient will receive an aftercare treatment plan recommendation upon discharge. Detox can be voluntary or involuntary (Section 35).
Dual Diagnosis
A term that is used to refer to a person who has both a diagnosed mental illness and
substance use disorder.
Domestic Violence/Intimate Partner Violence
A pattern of behaviors used by one partner to maintain power and control over another
partner in an intimate relationship. May also be referred to as intimate partner violence (IPV), dating abuse, or relationship abuse. Domestic violence can happen to anyone regardless of race, gender, age, ethnicity, sexual orientation, or religion. Domestic violence encompasses a wide range of controlling behaviors, which can include physical, sexual, emotional, and financial abuse, stalking, threats, and other forms of violence.
Emergency Restraining Order
A form of civil court restraining order that provides individuals with immediate protection
in cases of domestic violence or other abuse. Emergency restraining orders are issued
outside of normal court hours and on weekends, and are usually only in effect for 72 hours,
until a permanent protective order can be issued. In certain cases, this 72 hour period can
be extended.
Family Substance Abuse Shelter
Family Substance Abuse Shelters provide specialized residential services for families experiencing homelessness and with a parent living with substance use disorder. These shelters offer safe support and case management to residents.
Intensive Outpatient Program
For those who do not need medically-supervised detox, IOP programs are a step towards building skills, support, and behavioral change on the road of recovery. Typically, participants attend anywhere from daily to several times a week and may engage in services including individual and group therapy, skill building, 12-step groups, and drug testing.
Intimate Partner Abuse Intervention (formerly Batterer’s Intervention)
Intimate Partner Abuse Education Programs (IPAEP) are education programs for people
who abuse their intimate partners. These programs are court mandated and state
sponsored, with the goal of helping the batterer stop abusive and controlling behaviors, as
well as keeping the victims of abuse safe.
Narcotics
Also known as opiates, narcotics are a category of drug that, in moderate doses, dulls the
senses, relieves pain, and induces profound sleep. When used excessively, narcotics can
cause stupor, coma, convulsions, or may result in death. Common narcotics include heroin,
morphine, and prescription painkillers, such as oxycodone.
Protective Order
A type of restraining order that is used in Massachusetts. A judge may issue an Abuse
Prevention Order (209A Order) in a case where the victim has a specific relationship with an abusive person, such as a partner, family member, or person living in the home.
Rape Crisis Center
Rape Crisis Centers (RCC) provide free services for survivors of sexual assault and those close to them. RCCs have trained rape crisis counselors who are able to provide services such as: individual counseling, group counseling, and advocacy at the hospital, police station, and court. RCCs also provide 24/7 counseling and resources through hotlines, and offer education, training, and outreach.
Recovery Homes/Half-Way Houses
Recovery Homes and Half-Way Houses are structured living environments for individuals in recovery from substance use disorders. These homes are free from drugs and alcohol, and maintain a focus on recovery and treatment. Residents are encouraged to access community-based supports and resources
Safeplan Advocate
Safeplan advocates are specially trained advocates through the Massachusetts Office of
Victim’s Assistance (MOVA). Safeplan advocates help victims of domestic violence, sexual
assault, and stalking who are seeking protection from abuse. Safeplan advocates are available in 53 courts across Massachusetts, as well as being available through 15 local community-based domestic violence and sexual assault agencies.
SAMHSA
The Substance Abuse and Mental Health Services Administration (SAMHSA) is an agency
within the U.S. Department of Health and Human Services. SAMHSA works to reduce the
Impact of substance abuse and mental illness on communities through strategic planning,
practitioner trainings, research studies, and resource distribution.
SANE Exam/SANE Kit
Following a sexual assault, individuals 12 and older can choose to go to the hospital and complete a sexual assault forensic exam, also known as a rape kit. This exam provides important medical care and collects and preserves potential DNA evidence if you choose to report. You do not have to report your assault to the police in order to have this exam completed. Sexual assault forensic exams can be completed up to 5 days after the assault, even if you have showered, and are completed by a specially trained Sexual Assault Nurse Examiner (SANE). SANE Nurses are able to provide 1-to-1 care, collect DNA evidence, provide emergency contraception and medication to prevent STDs, HIV, and provide expert testimony if the case goes to trial. The exam is entirely your choice and you may refuse any step of the exam and stop or pause for breaks if needed. Sexual Assault Forensic Exams are free of charge, and survivors can apply for Victim’s Compensation. Trained counselors from local rape crisis centers can provide 24/7 support to survivors and their
families during the exam, and assist in referrals for counseling and support. There are specific hospitals in MA where SANEs can respond in person, and additional sites that offer teleSANE assistance through a secure video link. Individuals under 12 years old can receive care at Children Advocacy Center’s following sexual assault
Section 35
A law in Massachusetts that allows a qualified person to request a court order requiring
someone to be civilly committed and treated involuntarily for an alcohol or substance use
disorder. To be held on a section 35, a person must be found by a judge to have an alcohol or substance use disorder and at a high risk of harm to themselves or others. If both criteria are met, the person is transported to a state designated treatment facility to receive appropriate services. The commitment can last for up to, but cannot exceed, 90 days.
Sexual Assault
Any sexual contact or behavior that occurs without explicit consent of the victim. Some
common forms of sexual assault include: attempted or completed rape, fondling, and other
forced sex acts. It is important to remember that, though sexual assault can take on many
different forms, it is never the victim’s fault.
Sober Home
Sober homes typically serve as a transition from more structured programs. They often do not offer treatment services, and are a less structured living environment free from drugs and alcohol. Sober homes offer peer-to-peer recovery support and often require the residents to be employed, remain in treatment, and pay rent. Sober homes are most appropriate for individuals who have already established a recovery program and are voluntarily seeking to live with other sober individuals in support of recovery.
Substance Use
Refers to the use of drugs or alcohol, and can include substances such as cigarettes, illegal
drugs, prescription drugs, inhalants, and solvents. A substance use problem occurs when
using alcohol or drugs causes harm to an individual and/or to others. Substance use
problems can lead to addiction, and the eventual development of substance use disorders.
Victim Compensation
A state program in Massachusetts that provides compensation to victims of violent
crimes. Under the Massachusetts Victim’s Compensation Law, a victim of any violent
crime, including domestic violence and sexual assault, is eligible for some financial
compensation. Most notably, Victim’s Compensation covers the costs of all SANE kits done
in Massachusetts.
Victim Witness Advocates
Victim advocates ensure that crime victims, their family members and witnesses are fully
informed of their rights as mandated by the Massachusetts Victim Bill of Rights. Victim
advocates provide a wide range of advocacy and resources to those who are involved in
criminal legal proceedings against a perpetrator, and help to ensure that victims and
witnesses are treated with compassion, dignity, and fairness.
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Developed by Trauma Intervention Services, Wayside. Updated October 2020