Westchester’s Winter Wonderland - New York
THE EXPERIENCE
What can I expect from the event?
Westchester’s Winter Wonderland is a 1.2 mile drive-thru experience filled with thousands of lights!
Attractions include favorite elves Ned and Albert, glittering angels of peace and 50-foot dove, dancing trees, glowing snowballs, candy cane lane, a spectacular 100-foot light tunnel, Westchester’s favorite 40-foot Christmas tree and so much more!
Proceeds from this event directly benefit WPF and allow us to advocate for and invest in the preservation, conservation, use, and enjoyment of the 18,000 acres of parks, trails, and open spaces within the Westchester County Parks system.
Where is the experience located?
1 Bronx River Pkwy Rd, Valhalla, NY 10595
Does the experience take place in an indoor or outdoor venue?
This experience is an outdoor drive-thru, you can enjoy from the comfort of your car.
How long does the experience last?
The experience is 1.2 miles long.
Will food and beverage be available on site for purchase?
There won't be food or beverage for purchase at this event.
Is there a dress code?
There's no defined dress code for this experience; a casual look will be fine.
Will there be interaction with the performers?
While the performers will captivate and engage the audience, the experience does not involve direct interaction with them. You can fully immerse yourself in the performance by observing and enjoying it.
Will there be merchandise for sale?
Yes! There will be merchandise for sale at the shop. Including plushies, light up wands and bracelets!
TICKETS
Where can I get tickets?
In the Fever App, available on Google Play and the Apple Store
On the Fever website
Can I purchase tickets at the door?
We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets in the Fever App or on the Fever website.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.
Do I need to print my ticket?
You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.
You will also find your QR code in your purchase confirmation email.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
Can I change the date of my ticket? Are refunds allowed?
This experience allows date changes up to 48 hours in advance. If you would like to make the change, please contact us and include the ticket ID associated with your purchase (What is the ticket ID?). You can also check if this option is available by consulting your ticket in the "Tickets" section of the Fever App where, if enabled, the "Change date and/or time" button will appear. Follow the steps indicated in the link to change the date and/or time of the ticket.
No refunds are permitted under any circumstances. For more information, you can consult our T&Cs.
Can I make a group booking?
You can make group bookings up to the amount of tickets our app/web allows you to purchase (based in availability). No special group bookings will be made for this event.
ACCESS
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive at the time stated on your ticket, but you can arrive within the next 20 minutes.
Can I bring animals? Are service dogs allowed?
This is a pet-friendly event—feel free to bring them along for the ride!
Is the venue accessible?
Yes, enjoy the experience from the comfort of your car!
Will there be strobe lights?
This event won't include strobe lights.
Will restrooms be available on site?
Unfortunately, this venue has no restrooms.
Can I take photos or record the experience?
Feel free to take photos and share them!
Is there an age requirement?
All ages are welcome to this experience and the space is accessible for prams/strollers.
Will there be an audio guide?
This experience will include an audio guide via the Otocast App:
Apple : https://itunes.apple.com/app/otocast/id880987065?ls=1&mt=8
Android: https://play.google.com/store/apps/details?id=com.otocast.app
You will need to download it on your smartphone, so please bring your device charged!