Visa & Immigration Services

Instructions to Correct Problems with the I-94 

You may contact an office called Deferred Inspection to resolve issues with your I-94 record. Most issues can be resolved over the phone or via email.

What To Do 

Step 1: Gather your documents:

• Original Passport
• I-94 record or print-out of the error message you receive when you try to access it
• Original I-20/DS-2019
• Your airline ticket (If you still have it or a copy of your flight itinerary)

Step 2: Call or email the Deferred Inspection office at the airport where you entered the U.S.

• If they cannot assist you by phone or email, they may instruct you to physically go to their office.
• If you went through U.S. Customs at an international airport abroad, try to contact JFK Deferred Inspection for the correction.

Step 3: Deferred Inspection corrects your I-94.

• Be prepared to wait. The length of time for review depends on volume and availability of the officers.

Step 4: Get your corrected I-94 through the CBP website

Deferred Inspection Contact Information

Click here for the full list of Deferred Inspection sites.

John F. Kennedy (JFK) Airport  

Terminal 5

Jamaica, NY 11430

Phone: (718) 553-3683; (718) 553-3684

Email: I94JFK@cbp.dhs.gov

9:00 am – 2:00 pm, Monday – Thursday

Newark International Airport

Terminal B

Newark, NJ 07114

Phone: (973) 565-8000 ext 8010 or 8011

Email: NWKi94corrections@cbp.dhs.gov

8:00 am – 4:00 pm, Monday – Friday