Public

Collavate’s Response to COVID-19 and Business Continuity Guarantee

As our global community rises to combat the COVID-19 outbreak together, it has become increasingly apparent that the rapidly changing market and workplace environments are affecting some companies to a greater extent than others. Businesses that once relied on in-person interaction are making a rapid switch to remote-based work environments, and some are handling this transition better than others.

Collavate’s work environment is and has been cloud-based for the last 10 years. The COVID-19 quarantine situation does not negatively impact our performance or capability to serve our customers in any way.

To say that Collavate was built for times like these would be an understatement - we were built to help companies throughout the world adopt a cloud-based work environment. To that end we would like our customers, partners, and prospective users to know that Collavate is running at full efficiency.

The health and safety of our employees are of paramount concern because without our employees, Collavate could not effectively serve our customers.

Globally, teams are now hosting daily meetings to keep apprised of customer concerns, provide implementation support, and to generally be a helping hand to companies during an unprecedented and unexpected global pandemic.

Collavate is socially responsible, and conscious of the real-world issues caused by this pandemic. We want to be a lifeline for companies now struggling to make business work remotely; as we believe a thriving business contributes to a thriving global economy.

Rest assured that Collavate has had no downtime, no disruption in business, no loss in revenue, and is strongly committed to helping each and every user gets through this unprecedented situation. Collavate will help everyone in any way we can, regardless if they are a free trial customer or a top tier enterprise customer.

We can confidently guarantee our sustainability and survivability for a number of reasons:

In closing, during a time where many companies are struggling to adopt remote-work based solutions with very little time to prepare and implement. I want to help our customers with the transition by sharing the lessons we've learned over the past few years as a fully cloud-based company.

Sung Wook Jung (Justin S. Jung)

CEO / Founder

March 30, 2020                                                                      Collavate, INC.