REFLUX®

  electromagnetic vaporizer

by

 SLOW-TEMPTM … SAVOR THE SCIENCETM

SAFETY GUIDE

USE 

Before operating REFLUX, read the user’s manual in its entirety. If anything is unclear, please contact INDUX LABS at reflux@induxlabs.com or 512-333-4039 before proceeding to use REFLUX. Only for use by adults 21 years old and over.

RELEASE OF LIABILITY

The information in this manual is subject to change without notice. INDUX LABS assumes no responsibility or liability for any errors that may appear in this manual. INDUX LABS does not assume any responsibility or liability for any harm or damages associated with the use of any product purchased from INDUX LABS. Failure to follow the instruction manual and warnings therein may result in electric shock, fire, property damage, bodily injury, burn, or death. INDUX LABS is not liable for any special, incidental, or consequential damage, loss of revenue, bodily harm or loss of life, or cost of replacement goods resulting from use or malfunction of a REFLUX vaporizer. Use REFLUX at your own risk.

DISCLAIMER

REFLUX is strictly for use with essential oils/concentrates that have been laboratory tested, certified for purity, and contain zero solvents. REFLUX is not made or derived from tobacco or nicotine. REFLUX is not intended or usable with tobacco products, nicotine products, propylene glycol (PG), vegetable glycerin (VG), e-juices/e-liquids, vitamin E acetate/oil, thickening or cutting agents, and any combinations thereof.

WARNINGS

• Never touch hot vials, hot heating elements, or the induction coil.  Always allow  

  ample time for the vial and heating element(s) to cool before touching.

• Never use non-INDUX LABS approved heating elements.

• Never open REFLUX’s housing for any reason.

• Never attempt to repair, replace, modify, or install any internal components.

• Never penetrate REFLUX with foreign objects.

• Never operate in or around liquids.

FDA AND HEALTH

REFLUX is not a medical device, has not been evaluated by the FDA, and is not approved by the FDA. Thus, REFLUX is not intended to diagnose, treat, cure, or prevent any disease. Always consult a licensed health care provider before use. REFLUX and all other products by INDUX LABS are not intended for those who are pregnant, nursing or planning to get pregnant, children or adults under 21 years of age, people with or at risk of high blood pressure, asthma, diabetes, heart disease, and/or strokes. Inhalation of vapor is inadvisable and may potentially be harmful. Vaporizing does not necessarily eliminate any and all toxins found in vaporizable substances. Always keep REFLUX and its contents out of reach of children and pets and do not ever use REFLUX in proximity to minors or pets. Always use REFLUX in moderation and do not use in conjunction with medication, illicit drugs, alcohol, energy drinks, herbal, nutritional, and/or nutraceutical supplements. The information provided on this owner’s manual has not been evaluated by the FDA. Use REFLUX at your own risk.

MALFUNCTION

If your REFLUX unit shows any signs of incorrect operation including but not limited to overheating, smoke, strange odor, failure to turn on, and/or electrical malfunctions, immediately discontinue use, turn off the power switch and then disconnect the power plug from the power outlet.  If any malfunction occurs immediately contact: reflux@induxlabs.com or call 512-333-4039.

STARTER GUIDE

1) Never touch hot vials, hot heating elements, or the induction coil. Always allow ample time for the vial and heating element(s) to cool before touching.

2) Flip on the switch at the back of the unit.

3) Scoop or place a small amount of concentrate (~0.1 gram) onto one or more heating elements and drop into the vial.

THE REACTOR

 HEART OF THE REFLUX VAPORIZER

4) Gently screw the vial into the bottom of the REACTOR assembly; do not over-tighten.

5) Insert the REACTOR’s legs into the corresponding holes on the top plate.

6) Plug the desired intake holes on the Reactor to create the desired airflow.

7) Set the timer cycle dial to the desired electromagnetic heating cycle.  

8) Press the white start button to initiate the heating cycle.

9) Allow your concentrate to preheat and then begin inhaling at the onset of vaporization to taste your concentrate and/or terpenes at their best. Typically a puff of vapor can be seen exiting the vent hole on the top of the REACTOR at the onset of vaporization.  

10) If more vapor is desired when the timer cycle ends (indicator light turns off), reinitiate the heating cycle by pressing the white start button.

11) Allow the timer cycle to expire or press the black kill button when you’ve had enough vapor, the vapor is too hot, the taste fouls, or the concentrate has been completely vaporized.  It’s best to press the black kill button when done with an active session to prevent unnecessary heating.

12) Replace or clean the used vial and/or heating element(s) with isopropyl alcohol, and repeat the process with an untold number of different heating element configurations.

13) Master your REFLUX with the help of the TECHNICAL MANUAL below.

SOME POPULAR HEATING ELEMENT CONFIGURATIONS

These are some of the more popular heating element configurations.  It won’t take long for you to identify your favorite configurations; understand how the shape, size, material, and quantity directly affect vaporization; and acquire the skills to predictably reproduce the desired experiences.  Refer to the HEATING ELEMENT CONFIGURATIONS TABLE in the OWNER’S MANUAL for additional ideas.

Slow-TempTM

• Slow-ramp glowstick

• 7X of the 1.8mm TI GR2 rods

• 13X of the 1.6mm (1/16”) TI GR2 rods

• 15X of the 1.5mm TI GR2 rods

• 19X of the 1.4mm TI GR2 rods

These Slow-Temp configurations may take over a full timer cycle to preheat before vapor begins forming.  Try reducing the quantity of heating elements to go even slower.

Mid-Temp

• Medium-ramp glowstick

• 2X of the 1/8” TI GR2 rods

• 3-4X of the 3/32” TI GR2 rods

• 7X of the 2mm TI GR2 rods

• 5/32” TI GR2 capsule

Fast-Temp

• Fast-ramp glowstick

• 3X of the 1/8” TI GR2 rods

• 1/4” TI GR2 Terpedo

• 1/8” (small) TI GR2 Shovelhead

• 6mm (large) TI GR2 Shovelhead

TECHNICAL MANUAL

THE DIFFERENCE

Hand-assembled in the USA and made with industrial grade components, REFLUX is built to last, and delivers the preeminent concentrate experience at the push of a button.

A minimalist design with unmatched flexibility gives you unique analog control over vaporization.  REFLUX is the only electromagnetic concentrate vaporizer that offers selective interchangeability of a collection of heating element configurations of various shape, size, material, and quantity to provide unprecedented control over the temperature ramp and Vapor TextureTM of your concentrate.

REFLUX’s revolutionary Slow-Temp heating process reveals the purest essence by delicately building vapor intensity from the lightest mist through your ideal cloud (Mist-Through-CloudTM).  With Slow-Temp you finally have time to savor the very onset of vaporization when concentrates and terpenes taste their best.  Then as the temperature continues to gently ramp-up you experience waves of flavor as the components of your concentrate reach their vaporization points.  

By controllably vaporizing the components of your concentrate at the lowest temperatures possible you also experience the highest efficiency, prevent the formation and vaporization of unwanted compounds, and taste your concentrates like you’ve never tasted them before.

Savor Your Concentrate And All The Science That Goes Into It

SAVOR THE SCIENCE ™

TEMPERATURE RAMPS

A temperature ramp is the rate of change in temperature over time, expressed in degrees per second.  The graphs below show estimated temperature ramps for various heating element configurations without concentrate loaded.  The temperature ramps were measured with an infrared sensor at fifteen second intervals and are considered to be estimates because of slight variability in the measurement process.  The endpoint of a temperature ramp shows how long it takes for a particular heating element configuration to reach a given temperature.  As can be seen in some of the graphs, some Slow-Temp heating element configurations may take more than 100 seconds (one full timer cycle) just to reach the very onset of vaporization and will continue to gradually increase in temperature and vapor intensity for more than another 300 seconds.  From a cold start that’s 5 minutes or more of vapor from a small amount of concentrate without overheating.  REFLUX’s signature temperature ramps and Slow-Temp performance completely redefine the art of concentrate consumption.

COLLECTION OF HEATING ELEMENT CONFIGURATIONS

There are an untold number of heating element configurations, and new configurations are constantly under development, and passed on to REFLUX users.  Each heating element or combination thereof forms its own unique temperature ramp and Vapor Texture.

USING MULTIPLE HEATING ELEMENTS

Progressively smaller heating elements typically produce shallower temperature ramps and finer vapor with purer flavor.  The slope of a temperature ramp rises as the quantity of the heating elements is increased, and lowers as the quantity is decreased.  Consequently, you can easily adjust the temperature ramp to your desired rate by adding or subtracting from the number of smaller heating elements being used.  Using multiple smaller heating elements together is easier to control and better for group sessions when compared to the shorter heating times of the larger single heating elements.  Smaller heating elements take longer to build vapor intensity, which gives you more time to pass the whip around.  Depending on the size and quantity of the smaller heating elements being used it may take 100 seconds (full timer cycle) or more just to preheat and reach the temperature associated with the very onset of vaporization.  It’s okay to pull the Reactor assembly out of the base unit and take a peek at the vaporization process, but be aware that it will stall the heating process.  This is also a good time to jingle your heating elements to ensure that they are all seated in the recess of the vial.  If you’re not getting to temperature quick enough with a plurality of the smaller heating elements then add more mass by either increasing the size or quantity of the smaller heating elements.  It should be noted that there is a minimum and maximum quantity for each of the smaller heating elements being used in combination.  Recommendations are set forth in the Table above.  Maximum heating time when using the smaller elements in combination is less than 500 seconds (five full timer cycles).  Surface area matters and maximum surface area is achieved when using a plurality of smaller heating elements.  Consider increasing the heating element surface area by reducing heating element diameter and increasing the quantity in order to obtain a similar collective heating element mass with a finer Vapor Texture. Once dialed in try mixing heating elements of different sizes.

LARGER SINGLE HEATING ELEMENTS

The larger single heating elements produce steeper temperature ramps with thicker and hotter vapor. Typically as the mass increases, so does the temperature ramp slope and Vapor Texture.  Some of the larger single heating elements have sweet spots within the 100 second timer cycle and the experience is reproducible by setting the timer cycle dial to your favorite time. While other single heating element configurations may take up over 200 seconds (two full timer cycles) to reach the desired temperature.  Try setting the timer dial to ~20-50 seconds for these larger heating elements and baby step your way through the heating process.  Once you hit the desired temperature let the timer expire or hit the black kill button to stop the heating process.  Then when the concentrate falls below the target temperature reinitiate the heating process by hitting the white start button.  Utilizing this technique allows you to keep the heating element(s) within the desired temperature zone without overheating.

GLOWSTICK HEATING ELEMENTS

This class of heating elements has magnetic steel cores encapsulated in borosilicate.  The larger the core the faster the ramp.  Recommended heating cycles are as follows:

FAST RAMP GLOWSTICK

-Run a ~22 second first cycle and after the cycle terminates or when you see vapor leaking out the top of the REACTOR give it a rip and taste the lowest temperature.

-Dial the timer down to ~12 seconds and run the second cycle.  When the timer expires, rip it as hard as you can.

-Turn the timer down to ~8 seconds and heat as needed till the sesh is over.

***For bigger clouds heat with longer first and second heating cycles, and for smaller clouds heat with shorter first and second heating cycles.

MEDIUM RAMP GLOWSTICK

        -Run a ~27 second first cycle and after the cycle terminates or when you see vapor leaking out the top of the REACTOR give it a rip and taste the lowest temperature.

-Dial the timer down to ~15 seconds and run the second cycle.  When the timer expires, rip it as hard as you can.

-Turn the timer down to ~10 seconds and heat as needed till the sesh is over.

SLOW RAMP GLOWSTICK

Set the dial around 50 seconds and heat as needed.

PREHEATING AND INHALATION TECHNIQUES

The first technique is to begin inhaling at the very onset of vaporization where mist like vapor provides an unbelievably sweet nectar.  Then as the temperature continues to ramp up and the vapor intensity progressively builds you experience the individual components of your concentrate as they reach their vaporization points.  Be aware that consistent inhalation during the temperature ramp slows down the heating process.  Another method is to continuously preheat to a temperature that produces a cloud of the desired richness and then begin inhalation.  This technique can be used to produce thick clouds off the bat, but will require a longer preheat.  The third technique is a combination of the first two where you inhale at the very onset of vaporization to experience the light volatiles then wait for your concentrate to reach cloud temperature before your next inhale.

MAXIMUM RECOMMENDED FILL LINE

LOADING

The amount of concentrate loaded in the vial directly affects vaporization. Overfilling the vial reduces efficiency and flavor/gram.  In addition, it takes longer for the concentrate to reach vapor temperature when more is used.  To start, load just enough concentrate to fill the recess in the bottom of the vial when melted.  If it's not enough, add a little more next time.  Each heating element configuration has its own optimum fill and should be optimized for flavor and efficiency.  Try starting with approximately 0.1g to get a feel for the loading process.  If you run a full session and there is still a usable amount of concentrate left in the bottom of the vial try loading a little less next time.  Please note that using multiple small heating elements (1.4-1.8mm) typically requires less concentrate, e.g.,  (<0.1g) for optimal experience.  Less is more with REFLUX.  Let REFLUX conserve your concentrates.  When the indicator light is on, your concentrate is being heated. Once vapor begins forming do not allow the unit to sit idle for an extended period of time without inhaling. Unnecessary heating lowers the quality of concentrates.  Let REFLUX help you save money, not waste it!

VIALS

Gently thread the vial into the REACTOR. Do not over tighten. Allowing a small amount of oil to remain in the threaded bore of the REACTOR will act as a sealant and aid in sealing the vial to the REACTOR.

QUAD INTAKE REACTOR AND AIRFLOW THROTTLE

The Quad Intake Reactor has four air intake holes.  Up to three of the holes may be selectively plugged by dialing the airflow throttle to obtain the desired airflow and dial in the ideal vapor experience ever further.  This can be particularly useful when connecting to a rig or pipe for water filtration.  Below is a breakdown of the five possible airflow layouts.  

1. One open hole, which is the original layout, creates a powerful single jet vortex.
2. Two opposing open holes create a uniform airflow vortex that keeps the oil the lowest in the vial.  This seems to be the most popular layout when connecting to a rig.
3. Two side-by-side open holes create a vortex with excellent control over the movement of certain heating element configurations, while still allowing an easy draw when connecting to a rig.
4. Lift up or remove the airflow throttle. Four open holes is the easiest draw with the most cooling power over the heating elements.

WHITE AND BLACK (ON/OFF) BUTTONS

The white start button initiates the timer cycle, while the black kill button terminates an active timer cycle.  Instead of using the timer to terminate the heating cycle it is possible to toggle back-and-forth between the white and black buttons to give you complete control over vaporization.  When your concentrate reaches the target temperature press the black kill button to stop the heating process.  Then, after the desired amount of cooling, press the white start button again to reinitiate heating and bring your concentrate back up to the desired temperature.  This technique enables you to control the larger heating elements and tends to be best during a personal session. Please use the black kill button whenever necessary to prevent your concentrate from overheating and forming unwanted compounds in the vapor, especially when vaporizing with the larger single heating elements.

TIMER CYCLE AND DIAL

The first dial mark is 0 and each following dial mark is an additional 10 seconds for a maximum timer cycle of 100 seconds.  As mentioned above, some of the larger heating elements have sweet spots within the 100 second timer cycle and the experience is reproducible by setting the timer cycle dial to your favorite time.  While on the flip-side, using multiple smaller heating elements together may take more than 100 seconds (full timer cycle) or more just to preheat and reach the very onset of vaporization.  Note that REFLUX uses a single-shot timer, so time cannot be added to the heating cycle by pushing the white start button while the previously initiated heating cycle is running.  The heating cycle is either stopped by the expiration of the timer cycle or pushing the black kill button.  When the sweet spot of a heating element configuration is determined to be over 100 seconds (full timer cycle), e.g., 150 seconds, it may be advantageous to set the dial to 75 seconds and run two cycles.  Likewise, if the sweet spot is 240 seconds the time could be reached in three 80 second cycles.  This technique may also be used to time the onset of vaporization.  For example, if you notice that a particular heating element configuration begins generating vapor at 90 seconds, set the timer there and begin inhaling at the start of the second timer cycle.

THERMAL PROTECTOR

REFLUX has a thermal protector to prevent the unit from overheating.  The thermal protector measures the air temperature radiating off the vial.  Larger heating elements will trip the thermal protector more quickly, while smaller heating elements will take more time.  When using multiple smaller heating elements in a Slow-Temp configuration the unit can run upwards of 500 seconds (five full timer cycles) before the thermal protector trips.  It’s okay to push the limits of your REFLUX, but be aware that if the thermal protector trips you have to wait for the unit to cool down before it will refire.  Since Slow-Temp sessions generate an enormous amount of heat over time you may have to wait for a longer period of time for the thermal protector to reset and the unit to return to room temperature when compared to other heating element configurations.  Note that any residual heat left in the unit will affect the time it takes for the thermal protector to trip in a subsequent session.  Please allow the unit to cool between Slow-Temp sessions or risk a premature shutdown.  The unit cools faster with the REACTOR removed. Please operate at room temperature, and always allow REFLUX’s temperature to adjust after being left in a hot or cold car.  

TITANIUM MOUTHPIECES

The 10mm and 14mm tapered titanium mouthpieces mate directly with the corresponding glass joints on a pipe or rig for water filtration.

CIRCULAR SILICONE PAD

The circular silicone pad should be used as a cushion between the REACTOR and housing during transportation.  It can also be used to remove a warm vial; however, do not use the circular silicone pad to remove a vial if it is still hot.  Always allow the vial to cool before removing.  Dry paper towels, rags, and cotton shirts can also be used to remove warm vials.

REMOVING HEATING ELEMENTS FROM VIAL

Turn the vial upside down.  If the heating element(s) is stuck to residue in the vial, insert just the vial holding the heating element(s) into the central hole on the top plate of the unit and gently heat the element(s) for a few seconds.  Then dump the heating element(s) onto a safe surface.  Never touch hot heating elements.  NEVER submerge GLOWSTICK heating elements in any liquids and NEVER spray GLOWSTICK heating elements in any liquids.  Note that the characteristics of the residue left behind in the vial after a REFLUX session are an excellent indicator of the purity of the concentrate you vaporized.

CLEANING AND CARE

Clean the housing, REACTOR, vials, whip, and mouthpiece with 90-95% isopropyl alcohol or ethanol. The heating elements can generally be cleaned with isopropyl alcohol or ethanol; however, if a heating element reaches extreme temperatures build-up can sometimes form.  To remove build-up use a fine steel wool, sandpaper (150-400 grit), or emery cloth.  The formation of build-up on the heating element(s) usually signifies that the heating element(s) has been heated to excessive temperatures.

VIAL CLEANING TIP

Soak used vials in 90-99% isopropyl alcohol or ethanol overnight, preferably in a 21 ounce Barbicide or equivalent disinfectant jar.  These jars are sold on Amazon and the best vessel for ease of cleaning.  Pull a vial out of the alcohol and allow ~10% of the vial to remain filled with alcohol. Take a paper towel and insert it into the vial and twist the paper towel until the entire vial is fully packed. Twist and remove the paper towel. Then fill ~10% of the vial with clean isopropyl alcohol and insert another/clean end of the used paper towel into the vial and repeat the twisting and packing process.  Pull out the paper towel and the vial is now clean.  It’s always best to use a clean vial for optimal flavor.  New vials are available at www.induxlabs.com.

00  7TEN REFLUX VAPORIZER

VOLTMETER or AMMETER

00  7TEN REFLUX vaporizers are equipped with either a voltmeter or an ammeter.  The voltmeter monitors the voltage of the battery and indicates when the unit should be recharged.  While the ammeter monitors the current that the heating element configuration is drawing.  This gives you an idea of how quickly your concentrate is being heated.  The more amps the faster the heating process.

SELECTOR SWITCH 

The selector switch enables either operation, charging of the 00  7TEN REFLUX vaporizer, or charging of an external device through the USB port.  Only one process can be done at a time.  This feature protects the battery.  When the selector switch is pointing vertically upward heating is enabled; when the selector switch is pointing to the right towards the battery charging port charging of the briefcase is enabled; and when the selector switch is pointed to the left towards the USB charger charging of an external device is enabled.

BATTERY/CHARGING

The 00  7TEN REFLUX vaporizer will run for more than two hours on a single charge when using multiple smaller heating elements.  Run time is less when using larger heating elements because they draw more current from the battery.  Even though the battery has a battery management system (BMS), it is strongly recommended to recharge the battery before it dissipates to 12 volts or is fully discharged.  The nominal operating voltage of the battery is 12.8 volts.  Hot and cold temperatures will affect the performance of the LFP battery.  Do not leave a 00  7TEN REFLUX vaporizer in a hot or cold car.  Always operate 00  7TEN REFLUX vaporizers at room temperature.

        Charger Instructions:

1)        Properly connect the battery plug of the charger to the battery connector on the top plate of the 00  7TEN REFLUX vaporizer.

2)        Insert the AC power plug into a wall outlet.  

3)        Flip the toggle switch upward so it’s pointed towards the battery connector.  The charger LED indicator light should turn red to indicate charging.

4)        The charger LED indicator light will switch to green when the battery is fully charged.

5)        Unplug the AC power plug and disconnect the battery charger from the battery connector on the top plate of the 00  7TEN REFLUX vaporizer.

Note:  The LED indicator on the charger will be green if the charger is plugged into an AC wall outlet with the battery plug disconnected indicating normal standby status.  In addition, the charger can be used with 100-240V AC wall outlets.

REMOVING THE LID

Rotate the angled end of each hinge pin upward towards the lid and then firmly pull the pins out of the eyelets one at a time.  Reverse the process to reconnect the lid.

WARRANTY

ALL REFLUX models come with a 2 Year Limited Warranty.  We will gladly service or replace any electrical components deemed to be defective, notwithstanding customer misuse for a period of 2 years from the purchase date.  Please refer to the Warranty posted online at induxlabs.com. NEVER use non-INDUX LABS heating elements.  Doing so will void the warranty.  NEVER attempt to open REFLUX and manipulate internal components for any reason.  Doing so will void the warranty.

QUESTIONS

If you have any questions please email: info@induxlabs.com or call 512-333-4039.

FREQUENTLY ASKED QUESTIONS 

Is REFLUX usable with tobacco or nicotine products, and propylene glycol (PG) and/or vegetable glycerin (VG) mixtures? 

NO. REFLUX is strictly for use with essential oils/concentrates that have been laboratory tested, certified for purity, and contain zero solvents. REFLUX is not made or derived from tobacco or nicotine. REFLUX is not intended or usable with tobacco products, nicotine products, propylene glycol (PG), vegetable glycerin (VG), e-juices/e-liquids, vitamin E acetate/oil, thickening or cutting agents, and any combinations thereof.

What is your Returns Policy?

You may return most new and unused items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). We DO NOT accept returns on used merchandise.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please email us at reflux@induxlabs.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Terms & Conditions

TERMS OF WEBSITE AND PRODUCT USE

By using induxlabs.com, or purchasing REFLUX or any other INDUX LABS products, you agree to all of the following Terms of Use and conditions:

Conditions of this Site

You have read and agree to this site's Terms of Use and Privacy Policy stated below.

Release of Liability

INDUX LABS does NOT assume any responsibility or liability for any harm or damages associated with the use of any product purchased from INDUX LABS or this website. Failure to follow the instruction manual and warnings may result in electric shock, fire, property damage, bodily injury or death. INDUX LABS is NOT liable for any special, incidental, or consequential damage, loss of revenue, bodily harm or loss of life, or cost of replacement goods resulting from the use or malfunction of REFLUX. Use at your own risk.

Use

Never use REFLUX without reviewing the manual online (www.induxlabs.com/manual-faq/) in its entirety. If any one section or point is unclear, you agree to contact customer service before proceeding to use REFLUX.  REFLUX is strictly for use with essential oils/concentrates that have been laboratory tested, certified for purity, and contain zero solvents.  REFLUX is not made or derived from tobacco or nicotine. REFLUX is not intended or usable with tobacco products, nicotine products, propylene glycol (PG), vegetable glycerin (VG), e-juices/e-liquids, vitamin E acetate/oil, thickening or cutting agents, and any combinations thereof.  REFLUX is only for adults over the age of 21.

Age

By using this website, purchasing products, and using REFLUX you agree and certify that you are at least 21 years of age and the products you are browsing and purchasing are legally for sale in your jurisdiction. UPON PURCHASING REFLUX OR ANY OTHER INDUX LABS PRODUCTS ONLINE, WE PERFORM A STATE MANDATED AGE VERIFICATION - IT IS THE LAW!!! In addition, you certify that you are of the legal smoking/vaping age in your local jurisdiction. Adult signature is required for delivery. It is illegal to sign another person's name. You agree to not sign another person's name or use another person's identity. VIOLATING INDUX LABS' AGE POLICIES IS ILLEGAL, AND GROUNDS FOR IMMEDIATE CANCELLATION OF YOUR ORDER. 

FDA and Health

REFLUX is not a medical device, has not been evaluated by the FDA, and is not approved by the FDA. Thus, REFLUX is not intended to diagnose, treat, cure, or prevent any disease. Always consult a licensed health care provider before use. REFLUX and all other products on this website are not intended for those who are pregnant, nursing or planning to get pregnant, children or adults under 21 years of age, people with or at risk of high blood pressure, asthma, diabetes, heart disease, and strokes. Vaping and exposure to vaping may potentially cause the emergence, contraction, contribution to, aggravation or exacerbation of various forms of adverse health effects including but not limited to cancer, heart disease, arteriosclerosis, carcinoma, liver disease, respiratory disease or illness, cancerous or precancerous abnormal condition or conditions, disorder, sickness, ailment, unhealthiness, symptoms, diseases, illness or malady of the human body. Inhalation of vapor is inadvisable and may potentially be harmful. Vaporizing does not necessarily eliminate any and all toxins found in vaporizable substances. Always keep REFLUX and its contents out of reach of children and pets and do not EVER use THIS DEVICE in proximity to MINORS or pets. Always use REFLUX in moderation and do not use in conjunction with medication, illicit drugs, alcohol, energy drinks, herbal, nutritional, and/or nutraceutical supplements. The information provided on this website has not been evaluated by the FDA. Use REFLUX at your own risk. 

Blog/Comment Section

Any comments from user submitted reviews found on this website are related to the users own personal experiences, and those opinions are not endorsed, reviewed, or necessarily shared by INDUX LABS or its affiliates.

Copyright

The Content and the Site, as well as the selection and arrangement thereof, are the sole property of INDUX LABS and may not be used except in accordance with these Terms of Use or with INDUX LABS' express prior written consent.  Except as expressly provided in these Terms of Use, no part of the Sites and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way to any other computer, server, Website or other medium for publication or distribution or for any commercial enterprise, without INDUX LABS’ express prior written consent.

Trademark

All trademarks, service marks, trade names, logos and trade dress, whether registered or unregistered (collectively the “Marks”) that appear on the Sites are proprietary to INDUX LABS or such Marks’ respective owners. You may not display or reproduce the Marks other than with the prior written consent of INDUX LABS, and you may not remove or otherwise modify any trademark notices from any Content. The Marks are protected by trademark, trade dress, copyright, and various other intellectual property rights and unfair competition laws.

In addition, all page headers, custom graphics, button icons, and scripts are trademarks, service marks, trade names and/or trade dress of INDUX LABS or their respective owners, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of INDUX LABS.

Malfunction

If your REFLUX unit shows any signs of incorrect operation including but not limited to overheating, failure to turn on, and electrical malfunctions, you agree to immediately discontinue use. Do not attempt to repair, replace, or install any part of the product. Instead, please contact: reflux@induxlabs.com

Return Policy

You may return most new and unused items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). We DO NOT accept returns on used merchandise.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please contact us with your order number and details about the product you would like to return at reflux@induxlabs.com. We will respond quickly with instructions for how to return items from your order.

Warranty

INDUX LABS warranties REFLUX against defects in material and workmanship under normal use and in accordance with operating instructions for a period of two (2) years from the date of purchase by the original purchaser. This Warranty is limited to repairs or replacements of original parts which in the opinion of INDUX LABS are defective in workmanship or material. This Warranty does not cover damage or cosmetic deterioration resulting from accident, dropping the unit, negligent use, misuse, abuse, water/liquid, or unapproved cleaning solvents or abrasives. This includes (but is not limited to) scratches, dents, dings and chemical etching.  Never submerge your REFLUX in water or any other liquid. Any unauthorized alteration of this product will void this Warranty and the owner’s right to operate this product.

The Warranty is only valid when purchased from this website (induxlabs.com) or an Authorized Retailer. The Warranty is non-transferable and shall be void upon transfer of ownership of your REFLUX. In addition, the Warranty is only effective when REFLUX is used in the United States.

The Warranty covers only the REFLUX base unit and internally housed electrical components, and not any items such as (but not limited) to vials, pins, whips, mouthpieces, power cord, and Reactors. INDUX LABS agrees to repair or replace the product at no charge, within the Warranty period, providing that the product is delivered to INDUX LABS in its original package or equivalent protective packaging, fully insured. Purchaser must pay all shipping charges and send the defective item to our address indicated below. Since the Warranty only covers the REFLUX base unit, DO NOT ship or send the vial(s), pin(s), whip(s), mouthpiece(s), power cord and/or Reactor(s) with the REFLUX base unit for service.

If the defective item qualifies for REPAIR UNDER OUR Warranty, we will repair or replace the item and send it back to you free of charge as long as you DO NOT ship vial(s), pin(s), whip(s), mouthpiece(s), and Reactor(s) with the REFLUX base unit. Shipping these items with the REFLUX base unit for Warranty repair instantly voids the Warranty and the owner may incur charges for repair and return shipping. When a product receives warranty service, the Warranty period is amended to either (a) the time remaining on the original two-year Warranty, or (b) 90 days from the date the product is shipped back to you, whichever is longer.

If the defective item does not qualify for Warranty, we will provide you a clear explanation for the refusal of Warranty coverage and send the item back to you free of charge. INDUX LABS reserves the right to refuse a Warranty claim if the defective product shows abnormal signs of damage, wear or usage.

Never use non-INDUX LABS approved pins in the REFLUX! Doing so voids the Warranty.

For all Warranty work, INDUX LABS requires the following information to be submitted with the returned unit to the following address:

INDUX LABS, LLC

1400 Bouldin Ave.

Austin, TX, 78704

And to include:

1. A copy of the original sales receipt.
2. Your phone number, email, and address where your REFLUX should be return shipped.
3. A TYPEWRITTEN, detailed description of the problem.

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned how their Personal Information in being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect and otherwise handle your Personal Information in accordance with our website.

Protecting your private information is our priority. This Statement of Privacy applies to www.induxlabs.com and REFLUX and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to REFLUX include www.induxlabs.com, REFLUX, and Instagram @induxlabs and @00__7TEN. By using the INDUX LABS website, you consent to the data practices described in this statement.

Collection of your Personal Information

We do not collect personally identifiable information from our users. We may gather personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by OUR E-COMMERCE PROVIDER, BIGCOMMERCE.COM. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of OUR website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through ANY public message boards, this information may be collected and used by others.

INDUX LABS encourages you to review the privacy statements of websites you choose to link TO OR FROM, so that you can understand how those websites collect, use and share your information. INDUX LABS is not responsible for the privacy statements or other content on websites outside of the INDUX LABS website.

What personal information do we collect from the people that visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your ordering experience. ALSO, INDUX LABS IS REQUIRED BY LAW TO VERIFY YOUR AGE.  YOU MUST BE OVER 21 YEARS OLD TO PURCHASE REFLUX.  INDUX LABS USES THE AGECHECKER.NET AUTOMATED AGE VERIFICATION SERVICE.

Use of Cookies

The INDUX LABS website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize INDUX LABS pages, or register with INDUX LABS site or services, a cookie helps INDUX LABS to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same INDUX LABS website, the information you previously provided can be retrieved, so you can easily use the INDUX LABS features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the INDUX LABS services or websites you visit.

Changes to this Statement

INDUX LABS will occasionally update this Statement of Privacy to reflect company and customer feedback. INDUX LABS encourages you to periodically review this Statement to be informed of how OUR COMPANY is protecting your information.

When do we collect information?

We collect information from you when you register, place an order or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register or make a purchase in the following ways.

1. To quickly process your transactions.
2. To send periodic emails regarding your order or other products and services.
3. To follow up with you after correspondence (email or phone inquires).
4. TO VERIFY THAT YOU ARE OVER 21 YEARS OF AGE.

How do we protect your information?

Your personal information is within our E-COMMERCE PROVIDER BIGCOMMERCE.COM’s secured networks, and is only accessible by a limited number of persons with our company and have PASSWORD-PROTECTED access rights to such systems, and are required BY LAW to keep YOUR information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology PROVIDED BY OUR E-COMMERCE PROVIDER.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Third party disclosure

We will not sell, trade, or otherwise transfer your Personal Information to outside parties, EXCEPT DURING THE LEGALLY REQUIRED AGE-VERIFICATION PERFORMED UPON PRODUCT PURCHASE.

Third party links

We do not include or offer third party products or services on our website.

COPPA (Children Online Privacy Protections)

We do NOT market to children or anyone under the age of 21 years old.

CASL / CAN SPAM Act

The CASL and the CAN-SPAM act are laws the set the rules for commercial email, establishes requirements for commercial messages, give recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

1. Send information, respond to inquiries, and/or other requests or questions.
2. Process orders and to send information and updates pertaining to your orders.
3. Send you additional information related to your product or service.
4. Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CASL and CAN-SPAM, we agree to the following:

1. We will not use false or misleading subjects or email addresses.
2. We will identify the message as an advertisement in some reasonable way.
3. We will include the physical address of our business or site headquarters.
4. Monitor third-party email marketing services for compliance, if used.
5. Honor opt-out / unsubscribe requests quickly.
6. Allow users to unsubscribe TO OUR E-NEWSLETTER by using a link at the bottom of each email.

ACCEPTANCE OF THE TERMS, CONDITIONS AND NOTICES CONTAINED HEREIN (THESE “TERMS OF USE”). FOR THE PURPOSES OF THESE TERMS OF USE, “CONTENT” MEANS, COLLECTIVELY, ANY TEXT, IMAGES, GRAPHICS, SOFTWARE, SOURCE CODE, APPLICATIONS, SPECIFICATIONS, AUDIO FILES, VIDEOS, ARTICLES, TRADEMARKS, LOGOS AND OTHER INFORMATION OR CONTENT AVAILABLE THROUGH THE SITE THAT ARE NOT SUBMISSIONS (AS THAT TERM IS DEFINED BELOW), INCLUDING BUT NOT LIMITED TO THE DESIGN, STRUCTURE, SELECTION, COORDINATION, EXPRESSION, “LOOK AND FEEL” AND ARRANGEMENT OF SUCH CONTENT.

1. Acceptance of Terms.

PLEASE READ THESE TERMS OF USE AND INDUX LABS' PRIVACY POLICY CAREFULLY. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE, AND YOU CONSENT TO THE COLLECTION, USE AND DISCLOSURE OF INFORMATION AS DESCRIBED IN THESE TERMS OF USE AND OUR PRIVACY POLICY. YOU FURTHER AGREE TO COMPLY WITH ALL APPLICABLE LAWS AND REGULATIONS IN USING THIS SITE. IF YOU DO NOT AGREE TO THESE TERMS OF USE AND THE TERMS AND CONDITIONS OF OUR PRIVACY POLICY, YOU MUST EXIT THE SITE IMMEDIATELY AND DISCONTINUE ANY USE OF THE SITE AND ANY OF ITS CONTENT. YOUR USE OF THE SITE SHALL BE DEEMED TO BE YOUR AGREEMENT TO ABIDE BY EACH OF THE TERMS SET FORTH BELOW. INDUX LABS CAN CHANGE THESE TERMS AT ANY TIME BY POSTING UPDATED TERMS OF USE ON THE SITES OR BY SENDING REGISTERED USERS AN EMAIL NOTICE OF THE CHANGES. IF ANY MODIFICATION IS UNACCEPTABLE TO YOU, YOU MUST CEASE USING THE SITE. IF YOU DO NOT CEASE USING THE SITE, YOU WILL BE DEEMED TO HAVE ACCEPTED THE CHANGE. These Terms of Use do not alter in any way the terms or conditions of any other agreement you may have with INDUX LABS or its affiliates for other products or services.

You are also subject to the INDUX LABS Privacy Policy.

These Terms of Use were updated as of September 2020.

2. Use and Restrictions.

The Site may be accessed and used only by individuals who can form legally binding contracts under applicable laws and who are not barred from using the Site under applicable laws.

The Site is provided solely as a convenience to you for non-commercial use. You may access and use the Site only in accordance with all applicable laws and regulations and with these Terms of Use. You acknowledge and agree that INDUX LABS, in its sole discretion and without notice or any further obligation to you, may temporarily suspend or permanently discontinue and refuse any and all current and future, access to or use of the Site. You further agree that you will not: (a) resell for commercial purposes products purchased through use of the Site; (b) resell or make commercial use of the Site or Content therein; (c) modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works of, transfer, or sell any Content; (d) collect or use any product listings or descriptions; (e) use any data mining, robots, or similar data gathering and extraction methods from the Site; (f) other than for your use of the Site as expressly permitted in these Terms of Use, access or attempt to access any systems or servers on which the Site are hosted or modify or alter the Site in any way; (g) forge headers, create a false identity or otherwise manipulate identifiers in order to deceive others or disguise the origin of any Content or other information transmitted to or via the Site; (h) use, frame or utilize framing techniques to enclose any INDUX LABS OR REFLUX trademark, logo or other proprietary information (including the images found at the Site, the content of any text or the layout/design of any page or form contained on a page) without INDUX LABS' express prior written consent; or (i) use any meta tags or any other “hidden text” utilizing a INDUX LABS name, trademark, or product name without INDUX LABS' express written consent.

Any unauthorized use of the Site will terminate the permission or license granted by these Terms of Use, will result in you being barred from use of the Site, and may violate applicable law including copyright laws, trademark laws (including trade dress), and communications regulations and statutes. All rights not expressly granted to you in these Terms of Use are reserved and retained by INDUX LABS or its licensors, suppliers, publishers or other content providers.

3. Your Account

You are solely responsible for (i) maintaining the security and confidentiality of your account and your account password; (ii) restricting access to your computer and your account; and (iii) keeping your email address listed on your account current. You are solely responsible and liable for all activities, including, without limitation, all purchases of products and services through the use of the Site that occur under your account or your account password.

You acknowledge and agree that INDUX LABS may access, preserve, and disclose your account information, all Submissions (as defined below), all communications to and from you, all information relating to your use of the Site, and all information relating to the use of the Site under your account or account password if INDUX LABS is required to do so by law or legal process or if INDUX LABS determines, in its sole discretion, that such action is necessary to protect the rights of INDUX LABS, third parties, and other users of the Site or for purposes of responding to your request for customer service. INDUX LABS’ right to disclose any such information shall govern over any terms of our Privacy Policy

4. Terms of Sale

All product sales from the Site are governed by any terms of sale that are be posted on the Site. You should refer to our terms of sale to learn more about applicable product warranties, our return policy, and shipping terms. By ordering and/or accepting delivery of the products, you agree to be bound by these terms of sale. The terms of sale are subject to change without prior notice at any time, in INDUX LABS’ sole discretion so you should review the terms of sale each time you make a purchase. Additional information may be found in our FAQ and online shopping sections of the Site. All prices related to INDUX LABS products or services are subject to change by us at any time, without notice and without liability to you. We do not provide price protection or refunds in the event of a price drop or a promotional offering.

Age Verification of 21 years or older is required prior to completing the sale of any product on this website.

Adult Signature is required upon delivery.

5. Electronic Communications

If you select our e-newsletter sign-up checkbox upon Checkout, you consent to receive electronic communications from INDUX LABS either in the form of email sent to you at the email address listed on your account or by communications posted on the Site. You acknowledge and agree that any electronic communication in the form of such email or posting on the Site shall satisfy any legal requirement that such communication be in writing.

6. Submissions

You acknowledge that you are responsible for the information, profiles, goals, opinions, messages, comments, blogs, photos, videos and any other content or material that you submit, upload, post or otherwise make available on or through the Site (each a “Submission”) and through the services available in connection with the Site, and that you, and not INDUX LABS, have full responsibility for each such Submission you make, including its legality, reliability, appropriateness, and trademark, copyright and other intellectual property ownership. Before making a Submission, you must ensure that you either own all intellectual property rights or are otherwise in a position to grant a License (as defined below) to INDUX LABS. Unless otherwise explicitly stated herein or in the INDUX LABS Privacy Policy, you agree that any Submission provided by you in connection with the Site is provided on a non-proprietary and non-confidential basis. You agree that INDUX LABS is free to use a Submission for the purpose of providing you and others with use of the Site and their functionality and providing you with the associated products and services, and you grant INDUX LABS a sublicensable, transferable, perpetual, nonexclusive, worldwide, royalty-free license (“License”) to (in any media, whether now known or not currently known or invented) link to, utilize, use, publicly perform, publicly display, reproduce, distribute, edit, adapt, modify and prepare derivative works of the Submission. In addition, to the extent any Submission contains your or any other person’s name, likeness, voice or biographical information (“Personal Rights”), you hereby grant and will cause such other person to grant to INDUX LABS a License to (in any media, whether now known or not currently known or invented) exploit or use such Personal Rights for any advertising or marketing of INDUX LABS products (in any media, whether now known or not currently known or invented). Submissions shall be considered non-confidential and INDUX LABS is under no obligation to treat such Submissions as proprietary information except pursuant to INDUX LABS’ Privacy Policy to personally identifiable information. SUBJECT ONLY TO THE LICENSES GRANTED IN THESE TERMS OF USE, YOU RETAIN OWNERSHIP OF ANY COPYRIGHTS OR OTHER INTELLECTUAL PROPERTY RIGHTS IN YOUR SUBMISSIONS.

You further agree that you will not upload, post or otherwise make available on the Site any material protected by copyright, trademark, patent, trade secret or any other proprietary right without the express permission of the owner of such copyright, trademark, patent, trade secret or other proprietary right owned by a third party, and the burden of determining whether any material is protected by any such right is on you. You shall be solely liable for damage resulting from your account, or any infringement of copyrights, trademarks, patents, or other proprietary rights, or any violations of rights of privacy or publicity, or any other harm resulting from any Submission that you make.

You represent and warrant that: (i) you own all Submissions posted by you on or through the Site or otherwise have the right to grant the Licenses to INDUX LABS set forth in this section, and (ii) your Submission is accurate and not misleading and (iii) the posting of your Submissions on or through the Site does not violate the privacy rights, publicity rights, trademark rights, copyrights, contract rights or any other rights of any person or entity or violate any applicable law, rule, regulation or order. You agree to pay for all royalties, fees, damages and any other monies owing to any person by reason of any Submissions posted by you to or through the Site. When submitting Submissions to or otherwise using the Site and/or the services, you agree not to, without limitation:

1. Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
2. Use racially, ethnically, sexist, or otherwise offensive language.
3. Discuss or incite illegal activity.
4. Use explicit/obscene language or solicit/post sexually explicit images (actual or simulated).
5. Post anything that exploits children or minors or that depicts cruelty to animals.
6. Post any copyrighted or trademarked materials without the express permission from the owner of such copyright or trademark.
7. Post any person’s name, likeness, voice or biographical information without the express permission from such person (or if that person is a minor, from that person’s parent or legal guardian).
8. Disseminate any unsolicited or unauthorized advertising, promotional materials, ‘junk mail’, ‘spam’, ‘chain letters’, ‘pyramid schemes’, or any other form of such solicitation.
9. Use any robot, spider, scraper or other automated means to access the Site.
10. Take any action that imposes an unreasonable or disproportionately large load on our infrastructure.
11. Alter the opinions, goals, profiles or comments posted by others on the Site.

This list of prohibitions provides examples and is not complete or exclusive. INDUX LABS reserves the right in its sole discretion to (a) terminate your access to your account; (b) terminate your ability to post to the Site (or the services) and (c) refuse, delete, modify, edit or remove any Submissions; with or without cause and with or without notice, for any reason or no reason, or for any action that INDUX LABS determines is inappropriate or disruptive to this Site or to any other user of the Site and/or services. INDUX LABS may report to law enforcement authorities any actions that may be illegal, and any reports it receives of such conduct. When legally required or at INDUX LABS' discretion, INDUX LABS will cooperate with law enforcement agencies in any investigation of alleged illegal activity on the Site or on the Internet.

INDUX LABS takes no responsibility and assumes no liability for any Submissions posted or uploaded by you or any third party, or for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. As a provider of interactive services, INDUX LABS is only a forum and is not liable for any statements, representations, or Submissions provided by its users in any public forum or personal home page.

These prohibitions do not require INDUX LABS to monitor, police or remove any Submissions or other information submitted by you or any other user.

The website end user accepts the terms and conditions listed above.

All REFLUX cold start apparatuses are hand-assembled heirloom quality functional pieces of art that deliver the preeminent concentrate experience at the push of a button.

A minimalist design with unmatched flexibility gives you unique analog control over vaporization.  REFLUX is the only electromagnetic concentrate vaporizer that offers selective interchangeability of a collection of heating element configurations of various shape, size, material, and quantity to provide unprecedented control over the temperature ramp and vapor texture of your concentrate.

REFLUX’s revolutionary Slow-TempTM heating process reveals the purest essence by gradually increasing temperature and delicately building vapor intensity from the lightest mist through your ideal cloud.  This allows you to experience the full flavor profile of your concentrate as the individual components of your concentrate reach their vaporization points.  

By controllably vaporizing the components of your concentrate at the lowest temperatures possible you also experience an amazing efficiency, prevent the formation and vaporization of unwanted compounds, and taste your concentrates like you’ve never tasted them before.