2026-2027 Financial Aid Handbook 

Contact Information for Financial Aid

Office Location

Mary Nell and Summers A. Norman Building

Hours

Monday-Thursday 8:00 - 5:00 p.m.

Friday: 8:00 a.m.–12:00 p.m.

Email

financialaid@jacksonvillecollege.edu

Phone

903.586.2518 

Information concerning financial aid is regularly posted to the financial aid webpage, and may be viewed by visiting https://jacksonvillecollege.edu/cost-aid/financial-aid/ or logging into the Empower Student Information System.

Financial aid information published in this handbook is correct as of the date of printing but is subject to change by legislative or institutional action. (2/13/2024, 4/12/2024, 8/8/2024, 9/2/2024, 4/30/2026)

The provisions and information set forth in this statement are intended to be informational and not contractual in nature and are subject to modification without notice, by the Administration or the Board of Trustees.

Non-Discrimination Policy

Jacksonville College is committed to providing a safe and nondiscriminatory learning, living, and working environment for all members of the College community. Jacksonville College does not unlawfully discriminate on the basis of race, color, national or ethnic origin, disability, age, religion, genetic information, veteran or military status, sex, or any other status protected by applicable local, state, or federal law in its employment or in the provision of its services, including but not limited to its programs and activities, admissions, educational policies, scholarship and loan programs, and athletic and other College-administered programs. Jacksonville College does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates, including admission and employment. No person at Jacksonville College shall, on the basis of sex, be excluded from participation in, denied the benefits of, or subjected to discrimination, sexual harassment, or sexual misconduct under any education program or activity.

As a religiously controlled institution of higher education, Jacksonville College is entitled to statutory and constitutional protections for its religious liberty, including but not limited to:

• the religious organization exemption under Title VII of the Civil Rights Act of 1964,
• the religious exemption under Title IX of the Education Amendments of 1972 and its implementing regulations, as applicable,
• and the Free Exercise Clause of the First Amendment to the United States Constitution, among others.

Consistent with its religious mission and status, Jacksonville College reserves and asserts all rights, protections, and exemptions available under federal and state law. This policy shall be interpreted and applied in a manner consistent with those authorities.

The College will comply with applicable law, including:

•  Title IX of the Education Amendments of 1972 and its implementing regulations, as applicable;
• the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, as amended by the Violence Against Women Reauthorization Act of 2013;
• Title VII of the Civil Rights Act of 1964;
• Chapter 21 of the Texas Labor Code; Chapter 40, Section 819 of the Texas Administrative Code; pertinent provisions of the Texas Education Code;
• and other applicable law.

Inquiries about Title IX and the Clery Act may be referred to Jacksonville College’s Title IX Coordinator; the United States Department of Education, Clery Act Compliance Division at clery@ed.gov; the United States Department of Education Office for Civil Rights at OCR@ed.gov or 800-421-3481; and/or the Equal Employment Opportunity Commission at info@eeoc.gov or 800-669-4000. Concerns related to  employment or housing discrimination may also be addressed to the Texas Workforce Commission at 888-452-2642 or www.twc.state.tx.us/programs/civil-rights-program-overview.

Title IX Coordinator

Jacksonville College

105 B.J. Albritton Drive

Jacksonville, Texas 75766

title9@jacksonville-college.edu 

(903) 586-2518

The College’s Title IX grievance procedures are set forth in the College’s Title IX policy and procedures.

Reports of conduct that may constitute sex discrimination may be made to the Title IX Coordinator in person, by mail, by telephone, by email, or by any other means that results in the Title IX Coordinator receiving the person’s verbal or written report. A complaint of sex discrimination may be made using the grievance procedures set forth in the College’s Title IX policy and procedures.

TABLE OF CONTENTS

STATEMENT OF NON-DISCRIMINATION        5

GRAMM-LEACH-BLILEY ACT (GLBA)        5

FINANCIAL AID HANDBOOK OVERVIEW        7

FINANCIAL AID DEADLINES        7

AWARDING AND PAYMENT POLICIES        10

APPLYING FOR FINANCIAL AID        10

VERIFICATION POLICIES AND PROCEDURES        12

ELIGIBILITY REQUIREMENTS        16

PROFESSIONAL JUDGEMENTS        17

PROVISIONAL AND PRELIMINARY AWARDS        19

FINANCIAL AID DISBURSEMENT        20

FINANCIAL AID REFUNDS        21

WITHDRAWING FROM CLASS        21

TYPES OF FINANCIAL AID RECEIVED AT JACKSONVILLE COLLEGE        24

NOTIFICATION OF OUTSIDE SCHOLARSHIP AWARDS & ADDITIONAL FUNDING        39

FINANCIAL AID SAP MONITORING        39

WHAT YOU NEED TO KNOW        43

STATEMENT OF NON-DISCRIMINATION 

Jacksonville College does not unlawfully discriminate on the basis of sex in any of its education or employment programs and activities, and it does not tolerate unlawful discrimination or harassment on the basis of sex. No person at Jacksonville College will, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination, sexual harassment, or sexual misconduct under any education program or activity. The College will comply with:

1. Title IX of the Education Amendments of 1972 (Title IX), which prohibits discrimination on the basis of sex in the College's programs and activities, and its implementing regulations;
2. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), as amended by the Violence Against Women Reauthorization Act of 2013 (VAWA);
3. Title VII of the Civil Rights Act of 1964;
4. Chapter 21 of the Texas Labor Code; Chapter 40, Section 819 of the Texas Administrative Code; pertinent provisions of the Texas Education Code, and other applicable law.

As a religiously controlled institution of higher education, Jacksonville College is also entitled to statutory and constitutional protections for its religious liberty that exempt it from certain provisions of civil rights laws, including but not limited to:

1. The religious organization exemption under Title VII of the Civil Rights Act of 1964,
2. The religious exemption to Title IX of the Education Amendments of 1972, and
3. The Free Exercise Clause of the First Amendment to the United States Constitution, among others.

GRAMM-LEACH-BLILEY ACT (GLBA)

The Office of Financial Aid, in partnership with the Office of Information Security, is committed to compliance with the Gramm-Leach-Bliley Act. Gramm-Leach-Bliley Act, (GLBA) effective May 23, 2003, addresses the safeguarding and confidentiality of customer information held in the possession of financial institutions such as banks and investment companies. GLBA contains no exemption for colleges or universities. In 2021, The Federal Trade Commission (FTC) issued amendments that were approved by its governing agency, the Gramm-Leach-Bliley Act (GLBA); subsequently, these changes updated the compliance requirements for those higher educational institutions with a financial connection to the Title IV Program. As a result, educational entities that engage in financial activities, such as processing student loans, are required to comply. GLBA and other emerging legislation could result in standards of care for information security across all areas of data management practices (employee, student, customer, alumni, donor, etc.), both electronic and physical. Current Compliance Policies may be found by viewing the full Safeguard Rules Under the Graham-Leach-Bliley Act In the Information Security Policy and Procedures Handbook.

FINANCIAL AID HANDBOOK OVERVIEW

This handbook takes an in depth look at the aid programs available, application processes, award procedures, and other information in reference to financial aid. Its purpose is to answer the many questions a student has when looking for financial assistance to pursue a college education and to provide federal and state mandated information. Information in this handbook is correct at time of publication and any changes in federal regulations and/or Jacksonville College policy after publication are followed regardless of the information printed herein.

Financial aid is available for students who, without assistance, would not be able to afford college. The family and student are expected to assume the responsibility for payment of tuition, fees, books, and living expenses. The role financial aid plays in paying for a student’s higher education exists only when there is a gap between school costs and the ability of the family to pay, not the family’s willingness to pay. Financial aid programs can be placed into four categories:

1. Grants and Other Entitlements
2. Loans - Jacksonville College does not participate in Federal Direct Loans
3. Employment
4. Scholarships and Tuition Discounts (waivers)

Funding for these programs comes from the federal and state governments, institutional endowments and other funds, and private donors. Most federal and state financial aid is awarded on the basis of need, which is the difference between the student’s resources and the cost of education. A student must have a specific, stated educational goal in order to receive federal and state financial aid while attending Jacksonville College.

FINANCIAL AID DEADLINES

DEADLINE FOR FINANCIAL AID APPLICANTS

Students and future students must complete financial aid requirements in Empower. Contact Financial Aid for more information. Students who fail to meet the deadlines listed below may have to pay all costs out-of-pocket. The financial aid refund process will reimburse according to eligibility. In order to be able to meet this requirement deadline, the FAFSA should be completed no later than the following deadlines.

Fall:                FAFSA Completed by April 1

Financial Aid packet completed by June 1

Spring:        FAFSA Completed by August 1

Financial Aid packet completed by November 1

Summer:         FAFSA Completed by February 1

Financial Aid packet completed by May 1

INFORMATION FOR FINANCIAL AID MONITORING

Students are responsible for monitoring their financial aid progress through Empower and by checking their Jacksonville College email.

COMMUNICATION FROM THE FINANCIAL AID OFFICE

The Financial Aid Office will send emails to the Jacksonville College email address as part of the financial aid process. On occasion, specific messages may also be posted to Empower or sent through US Mail. All students should frequently check their Jacksonville College email account and financial aid award screens on Empower.

MAJOR REFUND RELEASE DATES

The disbursement date is the day authorized financial aid posts a payment on student accounts. This is NOT the day financial aid is provided. For complete information about disbursement, please see the Disbursement section of the Student Accounts Handbook The disbursement date is posted on Empower. Students with late awards will NOT disburse as of this date. The disbursement will be posted BEFORE refunds can be made. If the amount of the financial aid funds disbursement is more than the total charges on the account, then a credit balance is created and a refund can be processed. The following dates are the dates of the initial refund releases for each term. Students must monitor their Empower financial information for any refunds processed after these dates. See Financial Aid Disbursement and Financial Aid Refunds sections for more information.

To ensure timely processing of ANY refund monies to be returned, it is important to complete FAFSA by the deadlines listed in this handbook. Any FAFSAs or financial aid folders completed after the deadlines will be processed according to board policies, departmental procedures, and in accordance with any applicable federal and state regulations.

ADMISSION AND REGISTRATION

ADMISSION REQUIREMENTS AND FINANCIAL AID ELIGIBILITY

ADMISSION REQUIREMENTS

Financial aid awarding may be put on hold until all current official transcripts are on file and evaluated in the Admissions/Registrar’s office whether or not a student has been given a grace period to register without submitting transcripts. It is important to submit the same information (name, address, and student ID, social security number, etc.) to all Jacksonville College offices as inconsistencies can cause delays in processing. For more information regarding the Admissions Process, please visit the Admissions Website or see the Course Catalog. 

REGISTRATION PROCESS

Students who are accepted for admission will be assigned an advisor and notified by the Admissions Office. Placement testing may be required and arranged through the Admissions Office. Advising and registration will be done in conjunction with a student’s assigned advisor.

TUITION AND FEES

Please refer to the current tuition and fees chart located online at https://jacksonvillecollege.edu/cost-aid/tuition-fees/ or the Student Accounts Handbook for a full list of tuition and fees for each semester. Tuition, fees, and other expenses are subject to change by vote of the Board of Trustees. Payment is due in full by the payment deadline for each term.

RESIDENCY

Texas Higher Education Coordinating Board rule 21.25 requires each student applying to enroll at an institution of higher education to respond to a set of core residency questions for the purpose of determining the student’s eligibility for classification as a resident.

This information will not be processed unless a current application for admission is on file. Non-resident students currently enrolled may also use this form to apply for consideration for reclassification to Texas resident to be considered for participation in the Tuition Equalization Grant (TEG) and the Texas Work Study (TWS) program.

Requests for reclassification must be received prior to the official census date of the term for which you are requesting reclassification. That date is the twelfth class day of fall and spring semesters and the fourth class day of summer terms.

Resident status for tuition purposes in the State of Texas is governed by the Texas Education Code, Section 54.052 through 54.064 and rules and regulations promulgated by the Texas Higher Education Coordinating Board. Failure to provide complete and accurate information, supporting documents, and appropriate signatures will delay processing and may result in denial of your application for residency.

The Office of Financial Aid is working to shift this process to be included in the initial application for admission, as of the latest version of this document that process remains a separate step in the admissions process.

To complete admissions requirements, each student must complete this process using the paper form found here.

AWARDING AND PAYMENT POLICIES

Financial need is calculated by the Financial Aid office, using the formula established by the Department of Education. A Cost of Attendance (COA) budget is set for each student based on information contained on the student’s FAFSA and the enrollment status reported on the College Official Reporting Day (ORD). Jacksonville College utilizes multiple PELL recalculation dates to ensure the accuracy in awarding federal funds; those dates are listed as Official Reporting Dates (ORD) on the academic calendar. If a student drops below their initial enrollment intensity at any of the subsequent ORDs, a Return of Title IV funds calculation may have to be performed.

The process of awarding aid without exceeding the student’s financial need (for need-based aid) or COA (for total aid received) is traditionally called packaging. These “need-based” programs include the Federal Pell Grant, Federal Supplemental Educational Opportunity Grant (FSEOG), Federal Work-Study (FWS), student’s eligibility for aid from the other need-based programs is then determined by subtracting the student’s SAI and OFA (including the student’s Pell Grant) from the COA. Certain state programs, such as the Tuition Equalization Grant require the below calculation to ensure need based awards do not exceed a student’s need.

COA-SAI-OFA=remaining need

APPLYING FOR FINANCIAL AID

OVERVIEW

The FAFSA Simplification Act, enacted into law as part of the Consolidated Appropriations Act of 2021 and amended by the Consolidated Appropriations Act of 2022, makes many important changes to the Higher Education Act of 1965 (HEA) and the Free Application for Federal Student Aid (FAFSA®). Significant changes are being made to impact need analysis, as well as many policies and procedures for schools that participate in the Title IV programs. The U.S. Department of Education (ED) has set forth a phased implementation approach, with full implementation by July 1, 2024.

Changes set forth in the FAFSA Simplification Act that are scheduled to begin with the 2024-25 academic year will take time to properly implement. Consequently, the 2024-25 FAFSA is expected to be available in December 2023 (rather than in October).

HOW TO APPLY FOR AID AT JACKSONVILLE COLLEGE

1. To be considered for federal student aid, a student must complete a FAFSA form. It collects financial and other information used to calculate the Student Aid Index (SAI; formerly Expected Family Contribution or EFC) and to determine a student’s eligibility through computer matches with other agencies. There is no charge to complete the FAFSA.

1. More than 99% of FAFSA forms are filed electronically. However, there are other options for individuals unwilling or unable to file electronically. For students who are unwilling or unable to complete the application electronically, the paper (PDF) FAFSA form is available on StudentAid.gov. The form can be printed and completed by hand, or by typing the data on the PDF before printing and mailing it. If needed, students can request single copies from the Federal Student Aid Information Center (FSAIC) by calling 1-800-433-3243. FSA no longer prints or mails aid-related publications, though they are available on StudentAid.gov for users to download and print. Students may also visit the Office of Financial Aid to obtain a paper application.
2. The FAFSA form is available in English and Spanish. Translation assistance in additional languages is available by contacting FSAIC at 1-800-433-3243.

2. After the FAFSA is submitted, it is processed through FPS. The FPS uses application data to calculate the SAI and to match against several databases: NSLDS, the SSA, and the Department of Veterans Affairs, as well as the Department of Homeland Security’s database of noncitizens.        

1. The FPS also checks the application for possible inconsistencies and mistakes, triggering the Verification Process.

3. After processing is complete, the FPS produces output documents – the Institutional Student Information Record (ISIR) and the FAFSA Submission Summary – that show the information the student originally provided, the SAI, results of the eligibility matches, information about aid history, and information about any inconsistencies identified through the FPS edits. If the FPS was unable to calculate an SAI, the output record will not show one. The ISIR is made available electronically to the schools the student listed on the FAFSA form (or added later) and their state agency.

1. The FAFSA Submission Summary is made available to the student online or a paper FAFSA Submission is mailed to the student if it cannot be displayed online. The type of output document depends on the type of record that the applicant submitted.

Additional assistance and plain language instructions are available at the Office of Financial Aid and the Financial Aid website.

SUMMER FINANCIAL AID

A student who wishes to receive summer financial aid at Jacksonville College must complete the following:

• Complete a FAFSA (if the student is already receiving aid for the previous fall/spring at Jacksonville College—this step is already complete). .
• Register for all summer classes including Maymester, Summer I, Summer Special, and Summer II. All classes in the Summer terms must be enrolled in by the ORD of Summer 1. (See Disbursement section below)
• Summer grant funds are awarded to enrolled Pell-eligible students only and in the following order: Pell, all other federal/state grants. Students must meet the same grant eligibility requirements as for the Fall and Spring semesters (See Types of Financial Aid section for specific enrollment requirements).

The summer terms are combined into a summer award period which includes Maymester, Summer I, and Summer II. Financial aid is awarded for the entire summer award period. The ORD for the summer award period is the Summer 1 ORD. See Awarding and Payment Section and the Disbursement section for more information regarding awarding and disbursements for summer

DENIAL OF FINANCIAL AID 

A student may be denied financial assistance for several reasons:

1. limited availability of grant funding,
2. incomplete applications,
3. defaulted federal loans,
4. Pell overpayment,
5. reaching Pell lifetime usage limit,
6. or failure to maintain satisfactory academic progress.

A student can receive aid from only one institution per semester; as a result, aid could be denied and repayment required if aid is disbursed at more than one institution. Any student denied financial aid will be responsible for all charges on their account even if aid had previously been paid to them. A refund of previously disbursed aid that is reversed would increase the balance owed on the account. In some cases, a reduction of financial aid occurs, instead of a complete reversal of aid, and the total amount of final funding is enough to cover the account balance.

VERIFICATION POLICIES AND PROCEDURES

Because students sometimes make errors on their application, there is a process for verifying applications and making corrections. The FAFSA Processing System (FPS) selects which applications are to be verified, but Jacksonville College also has the authority to verify additional students. Jacksonville College verifies all files selected by the Department of Education and additional files selected by institutional programming.

DOCUMENTATION

The additional files selected for verification by the institution can be based upon but are not limited to the following criteria:

1. Estimated taxes
2. Dependency status answers appear incorrect
3. Inconsistent information
4. Information identified by the Department of Education Documentation required for verification may include one or more of the following:

1. Verification worksheet
2. All student and parent signed Tax Return or IRS Tax Transcripts or IRS Verification of Non-Filer Forms
3. All student and parent W2 Forms or IRS Wage & Income Transcripts. Additional items may also be required if circumstances deem necessary:

1. IRS Tax Account Transcript for amended tax returns
2. Social Security card, driver’s license, or name change letter
3. TANF and Social Security Benefit statements
4. Child Support documentation
5.  Any other documentation relevant to reported items All required verification items must be received no later than ten working days prior to the end of the award period (end of semester=last day of finals).

Students are made aware of the verification procedures in various publications: Financial Aid Handbook, website, and through their institutionally issued access to the student information system, Empower.

Verification is individualized for each student to make sure they receive the maximum financial aid award up to their eligibility. Verification may require only a few items to be verified or all regulation and institutional items to be verified. Verification Items (as defined by regulation and institutional policy, exceptions and additional guidance may be found at 34 CFR 668.57): 

1. Tax Filers Adjusted Gross Income
2. U.S. Income Tax Paid
3. Untaxed Portions of IRA Distributions
4. Untaxed Portions of Pensions IRA Deductions and Payments
5. Tax Exempt Interest Income
6. Education Tax Credits
7. Non-tax Filers Income earned from work
8. Tax Filers and Non-tax Filers
9. Number of Household Members Number in College
10. High School Completion Status
11. Identity/Statement of Educational Purpose

ALL verification items are reviewed by the Office of Financial Aid for accuracy according to documentation acquired and corrections are made to the FAFSA if necessary.

Corrections are made electronically and require no student action and should be processed within 5-10 business days. No awards are made to students until this process is complete. Professional Judgements are not considered until the student completes the verification process.

A menu of potential verification items for each award year will be published in the Federal Register. The Department published 2024-25 FAFSA information to be verified and acceptable documentation in the September 19, 2023 Federal Register Notice.

For quality assurance purposes, some students’ records will be internally audited by the Dean of Student Services or member of the Cabinet after awarding/disbursement. If corrections of audit issues found result in a change to the SAI, the awards/disbursement amount(s) will be adjusted accordingly, and the student will be notified within 5 business days.

THE VERIFICATION PROCESS

Students selected for verification will receive a notification from the Office of Financial Aid letting them know they have been selected for the verification process along with instructions on where to find the documentation being requested.

Students will be required to complete and submit all the required documents and information to the Office of Financial Aid. Many of the forms have an additional help link you may select in case you have questions, or need additional guidance. This information will be provided to the student in the event of selection.

Students can update their FAFSA information on the FAFSA Submission Summary. Jacksonville College will update data through the FAFSA Partner Portal or ESE.

This process will be completed in a minimum of 10 business days after the receipt of any requested documents.

The verification process can be monitored through the students Empower account.

Once all verification requirements are complete, the student’s FAFSA will be updated to reflect the information provided and any adjustments will be communicated to the student through email.

If no changes were made to the student’s FAFSA, the most recent FAFSA on file in our office will be used to determine your federal and state financial aid.

Students will receive an emailed financial aid offer with your finalized federal and state aid awards.

DEADLINES

To ensure timely processing, all requested documents should be submitted by June 1st of the Summer prior to the start date of the semester. Students will be given 30 days to complete the process, however no federal or state funds will be disbursed to the student account until the verification process is complete and a new ISIR is received. Payment arrangements will need to be in place before attending class or completing housing check in.

CONFLICT RESOLUTION PROCESS

Jacksonville College reviews all financial aid applicant files to resolve any conflicting information as required by federal regulations. Conflicting information can be based upon but not limited to:

1. Housing Plan
2. Tax filing status
3. Marital status
4. High School/GED records

All conflicting information must be resolved no later than ten days prior to the end of the award period (end of semester=last day of finals.)

NOTICE FOR PELL APPLICANTS

A Pell applicant selected for verification must complete the process by the deadline published in the Federal Register. The notice for the 2023-24 award year was published on June 23, 2023. The deadline for the 2023-24 award year is September 21, 2024, or 120 days after the last day of the student’s enrollment, whichever is earlier. When the notice for 2024-25 is published, the corresponding deadline date is expected to be mid-September 2025.

NOTICE FOR STUDENTS SELECTED FOR IDENTITY VERIFICATION

Students must appear in person before the Registrar and present the following documentation to an institutionally authorized individual to verify the applicant's identity:

1. An unexpired valid government-issued photo identification such as, but not limited to, a driver's license, non-driver's identification card, other State-issued identification, or U.S. passport. The institution must maintain an annotated copy of the unexpired valid government-issued photo identification that includes—

1. The date the identification was presented; and
2. The name of the institutionally authorized individual who reviewed the identification; and

2.  Upon appearance with the appropriate identification, the student must sign a “Statement of Educational Purpose”, available in the Office of Financial Aid.

Additional information and source material may be viewed here.

SPECIAL CONSIDERATIONS FOR SUMMER FINANCIAL AID

A student who wishes to receive summer financial aid at Jacksonville College must complete the following:

1. Complete a FAFSA (if a student is already receiving aid for the previous fall/spring at Jacksonville College—this step is already complete).
2. Register for all summer classes including May, Summer I, and Summer II. All classes in the Summer terms must be enrolled in by the ORD 4th class day of Summer 1 to be eligible for a financial aid award and disbursement. For more information, see the section entitled Disbursement. 
3. Summer grant funds are awarded to enrolled Pell eligible students only and in the following order: Pell, all other federal/state grants. Students must meet the same grant eligibility requirements as for Fall and Spring semesters (See Types of Financial Aid section for specific enrollment requirements).
4. Financial aid is awarded for the entire summer award period. The ORD for the summer award period is the Summer 1 ORD. See Awarding and Payment Section and the Disbursement section for more information regarding awarding and disbursements for summer.

ELIGIBILITY REQUIREMENTS

To be eligible for federal and state financial aid, students must meet ALL of the following general eligibility requirements as defined by the Department of Education:

1. Be a U.S. citizen or an eligible non-citizen.
2. Hold a highschool diploma or the state recognized equivalent.
3. Demonstrate financial need (See Awarding & Payment Policies).
4. Attend a school that participates in one or more of the financial aid programs.
5. Be enrolled in an eligible program.
6. Be working toward a degree, certificate, or a transferable program.
7. Meet the satisfactory academic progress standards as defined by Jacksonville College’s Satisfactory Academic Progress Policy each semester.
8. Does not owe a refund on any Title IV Federal Pell Grant, Federal Supplemental Educational Grant, Federal Leveraging Educational Assistance Program Grant, or any other Higher Education Grant program at any institution previously attended.
9. Not in default on any Title IV Federal Perkins Loan, Federal Stafford Student Loan, Federal Parent Loan for Undergraduate Students, Federal Supplemental Loan to Students, or any other Higher Education Act Loan Program received at any institution.
10. Be registered with Selective Service, if you are a male (you must register between the ages of 18 and 25) if awarded the TEG funds.
11. Cannot have a felony charge and/or any charges related to controlled substances if awarded any State grant or State work study funds.

ENROLLMENT STATUS AND ATTENDANCE

A person must be enrolled as a regular student in an eligible program to receive Federal Student Aid (FSA) funds. A regular student is someone who is enrolled or accepted for enrollment at Jacksonville College for the purpose of obtaining a degree or certificate offered by the school. Failure to attend class will result in the class(es) being dropped which will reduce financial aid payments if the enrollment level changes. Instructors are required to report students that have never attended at the time rolls are verified, commonly referred to as the Official Reporting Day or ORD. 

Students who enroll in a later start term (2nd 8-week terms) will not have funds disbursed for that course until the first official day of that specific term. (Please see Disbursement section for more information).

PROFESSIONAL JUDGEMENTS

Professional Judgment is the ability of a financial aid administrator to change a student’s financial aid based on unusual circumstances. Circumstances may include a decrease in income, change in family size, loss of assets, unusual expenses, etc. Adjustments submitted for consideration must be documented and reasonable and are on a case-by-case basis. Adjustments must be made by the Financial Aid Administrator (FAA), the Director of Financial Aid and are requested by utilizing the online form.

Below are examples to include, but not limited to, as reasons to submit a professional judgment request:

• Unusual high childcare or dependent care expenses, medical or dental cost
• Changes to dependency status
• Changes in a family's reported income
• Death or disability of a wage earner
• Separation/divorce of the student's parents
• Separation/divorce of the student
• One-time taxable income

UNUSUAL CIRCUMSTANCES (DEPENDENCY OVERRIDE)

Students may request a dependency override so an otherwise dependent student can fill out the FAFSA as an independent student. Valid cases for a dependency override must involve unusual circumstances. An unusual circumstance includes abandonment by parents, an abusive family environment that threatens the student’s health or safety, or the student being unable to locate his/her parents, human trafficking, being legally granted refugee or asylum status, or parent incarceration.

However, none of the conditions listed below, singly or in combination, qualify as unusual circumstances meriting a dependency override:

 A student does not live with his/her parents

• The student’s parents do not claim the student on their taxes
• The student does not receive any financial support from the parents
• The student’s parents refuse to fill out their portion of the FAFSA
• The student is completely self-supporting
• Parents refuse to contribute to a student’s education

INCOME ADJUSTMENT

A student may request an income adjustment when their current income is significantly less than the base year income used on the FAFSA. With proper documentation, the financial aid administrator can change the income to better reflect a student’s current circumstance.

Circumstances that are NOT CONSIDERED for an income adjustment include, but are not limited to gambling winnings, standard living expenses, car payments, credit card or other personal debts, and vacation expenses.

Documentation may include a current check stub, termination notice, proof of unemployment, letters/emails from current or previous employers, etc.

COST OF ATTENDANCE (COA) ADJUSTMENT

Cost of Attendance (COA) Adjustments allow a student to request to his or her COA increased due to extenuating costs such as dependent care expenses, one-time computer purchase, disability-related expenses not paid for by an agency or the school, study abroad program cost, and medical/dental expenses paid out-of-pocket during the current academic year.

Because the current Need Analysis formula includes allowances for different expenses, the students actual cost must be greater than the allowance that already exists. These costs should be something that is out of the control of the student, rather than a choice by the student (i.e. expensive car payments, or choosing to live in an expensive house would not be considered).  

These expenses only increase your COA, they do not affect eligibility for a Federal Pell Grant.  

PROVISIONAL AND PRELIMINARY AWARDS

DUE TO DELAYS IN THE U.S. DEPARTMENT OF EDUCATION SENDING 2024-25 FAFSA INFORMATION TO INSTITUTIONS, THE OFFICE OF FINANCIAL AID ANTICIPATES THE EARLIEST PRELIMINARY FINANCIAL AID OFFERS TO BE SENT TO PROSPECTIVE STUDENTS WILL BE LATE APRIL 2024.

For the 2024-2025 awarding year, provisional or preliminary awards may be sent to potentially eligible students when the Office of Financial Aid receives a pdf of the student’s SAI (Student Aid Index), this is an unofficial SAI based on information the student enters in the Federal Student Aid Estimator website found here: https://studentaid.gov/aid-estimator/ 

The estimator worksheet may be completed within 5-10 minutes.

Students will be required to enter information from the following:

1. Students' financial and personal information.

1. Students' parents' financial information, if applicable.
2. Students' spouses' financial information, if applicable.

After completing the estimator, students will be presented with an SAI estimate, which will need to be saved as a PDF or screenshot and emailed to financialaid@jacksonvillecollege.edu . (Submissions from personal or parent emails will not be accepted for this communication for security purposes.)

The Office of Financial Aid may then use the submitted information to determine a potential award package, specific worksheets used are found here. This preliminary estimate is based on information provided to the Department of Education and is only as accurate as the data entered by the student.

Note: This estimated SAI doesn’t reflect the changes—accounting for inflation—to the SAI calculation approved in early 2024.

These provisional award offers are intended to assist the student in the college selection process and in no way reflect an ACTUAL offer. The Office of Financial Aid packages and awards aid based on information received from the federal government, provided by the student. Official awards will be posted as more updates are available. The federal government anticipates the full implementation of the FAFSA Simplification Act on July 1, 2024.

If for any reason, the college receives information from the federal government that conflicts with the initial SAI estimate, the official information (located on the student’s record - referred to as an ISIR) from the Department of Education will stand.

If the student fails to complete any part of the financial aid process, no offer will be made to the student and the student will be responsible for paying college expenses out of pocket.

FINANCIAL AID DISBURSEMENT

Financial aid initially disburses into student accounts on the official reporting day (ORD) or verification date of each term. During the fall and spring, this is typically the 12th class day of the 16-week term. The official disbursement dates are shown on Empower on the Award Overview Screen, as well as in the Course Catalog. Each student’s specific disbursement amount is based on their attending hours since Jacksonville College has later start dates for short terms within the 15-week term. Therefore, for any courses that start after the 15-week term begins, any available funds will be disbursed on the first class day of that late start term. Disbursement based on attending hours also applies for the summer award period. Classes for which a student was reported as a no show will be dropped and result in a reduction of financial aid funding. Enrolled hours used for financial aid funding will be frozen on this ORD date.

Fall 15-week term September 16, 2024

Spring 15-week term February 10, 2025

Summer Award Period June 9, 2025

SUMMER AWARD PERIOD

The Summer Term includes MayMini, Summer 1 and Summer 2  and includes 12 total weeks of instruction (summer award period). Students must be enrolled in a total of 12 hours for the combined summer award period (Maymester, Summer 1, and Summer 2) to be considered Full-time in determining enrollment intensity. Enrollment intensity determines the amount of Need-based Aid can be offered in any award period.

Aid for the summer award period is initially disbursed on the Summer I ORD, which is the 4th class day of Summer 1 (this would include Maymester & Summer 1). Since Maymester aid is initially disbursed with the Summer 1 term, which is AFTER the term is over, class(es) dropped or not successfully completed will NOT be counted for funding and will reduce the financial aid disbursement. This means the student could owe a balance out of pocket if aid is reduced to an amount that will NOT cover the summer award period.

Aid for credit hours in Summer 2 will be disbursed on the first class day of this specific term.

FINANCIAL AID REFUNDS

Financial Aid refunds are issued on a rolling basis during each semester, with the initial release approximately 30 days after classes begin. Students should monitor the Empower financial information page to know when their refund has been processed.

WITHDRAWING FROM CLASS

A student can terminate enrollment or reduce their credit load by following the processes outlined in the Course Catalog.

JACKSONVILLE COLLEGE REFUND POLICY

Jacksonville College follows the state mandated refund policy for students who withdraw from all classes OR reduce their credit hour load, as follows:

REGULAR TERMS

Date of Withdrawal                                % Refund

Prior to 1st class day                        100%

During the first 15 class days                70%

During 16th to 20th class days                25%

After the 20th class day                        0%

SUMMER TERMS

Date of Withdrawal                                 % Refund

Prior to 1st class day                        100%

During the first 5 class days                70%

During the 6th class day                        25%

After the 6th class day                        0%

RETURN OF TITLE IV REGULATIONS (R2T4)

Withdrawing or stopping attendance may result in financial debt for the student and may also make the student ineligible for future financial aid, including loans. Students are strongly urged to consult with the academic Dean and a financial aid counselor to help them with decisions about withdrawing.

WITHDRAWAL DATE

The date the student officially withdraws from Jacksonville College, can be either voluntary or forced. Federal regulations [HEA Section 484B, 485(a)(1)(F), 34 CFR 668.22] require Jacksonville College to calculate a refund and repayment of federal aid received by students who withdraw prior to the 60% (about 9.5 weeks) point of a term for which payment has been received.

GENERAL REFUND FORMULA CALCULATION

All schools use the same federally mandated formula in determining the amount of aid a student has earned, and the amount that must be returned to the federal government by the student and by Jacksonville College.

For any financial aid recipient who terminates enrollment prior to the 60% point of the semester, the Financial Aid Office will calculate Return of Title IV refunds every 30 days up through the 60% point of the semester, as follows:

NOTE: Students who fail to earn a passing grade due to ceasing attendance prior to the 60% point will be considered an ‘‘unofficial’’ complete withdrawal and will be subject to Return of Title IV Regulations.

1. Students who completely withdraw prior to the 60% point in the semester (approximately 9½ weeks) are subject to a refund calculation based on the period of enrollment completed.

1. This percentage is computed by dividing the total number of calendar days in the term into the number of calendar days completed as of the date of official withdrawal.

2. The percentage of Title IV assistance to which the student is entitled (has “earned”) is equal to this “completed” percentage, up to 60%. If the withdrawal occurs after the 60% point, the percentage is equal to 100%.

1. The amount of Title IV aid which must be returned is based on the percentage of “unearned” aid. That percentage is computed by subtracting earned aid from 100%.

3. Jacksonville College is required to return the lesser of

1. the unearned aid percentage applied to institutional charges OR
2. the unearned aid percentage applied to the total Title IV aid received within 30 days of the date of determination of the withdrawal.

REPAYMENT OF UNEARNED AID

According to federal regulations, refunds must be credited back to the federal programs in this order:

1. Unsubsidized Federal Direct Stafford Loan (NOT APPLICABLE)
2. Subsidized Federal Direct Stafford Loan (NOT APPLICABLE)
3. Federal Perkins Loans (NOT APPLICABLE)
4. Federal Direct PLUS Program (NOT APPLICABLE)
5. Federal Pell Grant Program
6. Federal SEOG Program
7. Other Title IV Programs
8. Other Federal, State, private, or institutional assistance*

*Institutionally provided awards and tuition discounts (waivers) are not considered refundable and will be adjusted to a maximum amount of the total tuition and fees balance on the student’s account.

The student is required to pay the difference between the amount of unearned aid and the amount returned by the College.

Federal regulations allow colleges and universities to charge a student for any amount paid on the student’s behalf. Jacksonville College considers a student responsible for reimbursement of any expenditures made on his or her behalf.

OVERPAYMENTS TO STUDENTS

If a Return of Title IV calculation determines that a student owes money to the Department of Education, that student is considered to have received an overpayment.

The student will be sent a letter notifying them of the balance that they owe. They will be given 45 days to repay the debt to Jacksonville College. Any unpaid accounts will be turned over to the Department of Education Collections at the following:

U.S. Department of Education Student Financial Assistance Programs
P. O. Box 4222
Iowa City, Iowa 52245
1–800–621–3115
DCS_HELP@ed.gov

Any student considered to have received an overpayment is not eligible for federal financial aid at any institution until the overpayment is resolved. The overpayment may be resolved by being paid in full to Jacksonville College. The balance can also be resolved by contacting the Department of Education. If Student Accounts has referred the accounts to collections, then the student must pay the account in full or make payment arrangements with the U. S. Department of Education at the address listed above.

TYPES OF FINANCIAL AID RECEIVED AT JACKSONVILLE COLLEGE

Jacksonville College offers financial assistance in the form of grants and entitlements, private/alternative loans,scholarships, discounts (waivers), student employment and work-study.

Jacksonville College participates in federal and state programs. The source and the amount of the award will depend greatly on the financial need as established by the Department of Education, and explained in the section entitled Awarding and Payments Policies. Priority is given to students with the greatest documented financial need and whose applications are completed by the deadlines. To qualify for any of the grant, student loan, or work-study programs, a student must first complete the FAFSA, if applicable. (See Step I in Applying for Financial Aid.)

Jacksonville College does not currently participate in any Study Abroad or English as a Second Language programs for which a student may receive federal financial aid.

GRANTS AND ENTITLEMENTS

The various grants that are available at Jacksonville College are explained below. Grants, whose funding is limited to a set government allocation, are awarded to students on first come, first awarded and eligible basis until the allocation is exhausted. Certain grants require specific enrollment levels.

FEDERAL PELL GRANT (PELL)

The Federal Pell Grant is designed to provide financial assistance to undergraduate students. It is considered the “foundation” of the financial aid award and may be combined with other forms of aid to help meet the costs of education. The award amounts range from $740 to $7395 and are based on enrollment intensity, the cost of education, and the Student Aid Index (SAI). Student families making less than 175% and single-parent families making less than 225% of the federal poverty level, will automatically be receiving the maximum Federal Grant award amount. Minimum Pell Grant awards will be guaranteed to students who are from a household (depending on the household structure) who are 275%, 325%, 350%, or 400% below the federal poverty level. Pell Grant awards that are between the maximum and minimum awards will be determined by the student’s SAI. Pell Grants are awarded at full-time amounts before the ORD, but the disbursement amount is frozen AND prorated at the time of disbursement based on the enrollment intensity. See the chart below regarding the enrollment intensity percentages that Pell will pay based on hours.

Students awarded after the ORD will not receive a full-time award, but the award and disbursement will be made based on the enrollment levels above. The amount of Federal Pell Grant funds a student may receive over his or her lifetime is limited by federal law to be the equivalent of six years of Pell Grant funding. Since the maximum amount of Pell Grant funding a student can receive each year is equal to 100%, the six-year equivalent is 600%. At Jacksonville College, the maximum award of Pell is equal to 150% of the program length which is offered by the highest degree. Jacksonville College is a two-year institution, offering an associate degree. Therefore, it is the policy of Jacksonville College to award up to a maximum of 300% of the lifetime maximum which is equal to 3 years of maximum amounts. Students who have reached their maximum amount of Pell funding will not be awarded Pell and will have a hold placed on their account to prevent Pell from disbursing. Students who are close to their maximum amount of Pell funding will be awarded appropriately and monitored closely to ensure they are only awarded up to 600%. Students will be notified of being at or near the limit on their Student Aid Report received after completing the FAFSA.

FEDERAL SUPPLEMENTAL EDUCATIONAL OPPORTUNITY GRANT (FSEOG)

The Federal Supplemental Educational Opportunity Grant (FSEOG) is one of the Campus Based Programs. FSEOG provides grant funds to exceptionally needy undergraduate students pursuing their first bachelor’s degree. FSEOG is not available for graduate or professional students, nor for undergraduates working on a second bachelor’s degree.

To be eligible for FSEOG, a student must meet all general eligibility criteria and must have financial need. The Department of Education defines financial need as cost of attendance (COA) minus Student Aid Index (SAI) minus other financial assistance (OFA.) General eligibility criteria include maintaining Satisfactory Academic Progress (SAP).

Assuming a student meets all general eligibility requirements, Jacksonville College may award FSEOG to a student at any level of enrollment. In other words, a student does not have to enroll full time or half time to receive funds. The Office of Financial Aid may choose, however, to prorate awards for less-than-full-time enrollment.

AWARD AMOUNTS

As per federal regulations, the minimum award is $100 and the maximum award is $4,000. Jacksonville College is required to award using two selection groups of students:

1. Students receiving Pell Grant during the same year. These students are awarded in order by lowest SAI. Students who reach Lifetime Eligibility Used for federal Pell may be included in this group.
2. Students NOT receiving Pell Grants. If there are remaining funds, after all eligible students are awarded from the first group, Jacksonville College may award FSEOG to students who reached their lifetime eligibility before the start of the semester.

On or around the first day of classes, Jacksonville College considers the total number of students attending who are eligible for Pell Grant, then equally packages a percentage of the College’s total federal allocation of FSEOG for those students.

TUITION EQUALIZATION GRANT (TEG) INITIAL AND SUBSEQUENT AWARDS

Students who receive the Tuition Equalization Grant (TEG) must be making satisfactory academic progress in their course of study to remain eligible for future disbursements of TEG funds.

Student progress for TEG is reviewed annually, in May, for the most recent academic year, based on standards set by the state which are found in the following paragraph. To be eligible for TEG, a student must also be meeting Jacksonville College Satisfactory Academic Progress (SAP) Policy standards. If a student is placed on federal financial aid SAP suspension during the academic year, he/she will also automatically be on immediate TEG Suspension.

INITIAL

At the end of an undergraduate student’s initial (first) academic year to receive TEG, the student must maintain a cumulative grade point average of 2.0 and successfully complete 66.67% of all course work attempted. Students who fail to meet these standards are placed on financial aid “Warning” for one semester and may still be eligible to receive federal and state aid. This policy follows the federal SAP requirements, which is applicable to the student during his initial TEG and first-renewal TEG award years.

RENEWAL

At the end of an undergraduate student’s second year to receive a TEG Grant, the student must have a cumulative grade point average of 2.50, must have successfully completed a minimum of 24 hours during that academic year, and must have successfully completed at least 75% of the coursework attempted during that academic year. A student who fails to meet these standards is not eligible to receive a TEG Grant until such standards are met.

MAXIMUM TIMEFRAME

Students in the associate degree program for more than 3 years cease to be eligible for TEG after the third year.

LESS THAN THREE-QUARTER TIME ENROLLMENT

Students enrolled in less than three-quarter time may be eligible for a hardship waiver if one or more of the following situations occur. Students who believe they may be eligible for a hardship waiver of the full time requirement are asked to utilize the Professional Judgement procedures outlined in this document.

1. An undergraduate student needs to complete fewer than 9 hours in a given term in order to complete a degree, in which case the award amount should be prorated per the proration chart.

2. A graduate student needs to complete fewer than 7.5 hours in a given term in order to complete a degree, in which case the award amounts should be prorated per the proration chart.

3. A student has a severe illness and a doctor determines that the student should not enroll full-time. Documentation from a physician MUST be provided.

4. A student has unusual care requirements for a dependent. Example, a student now has to care for a mother recovering from major surgery and must limit enrollment. A TEG Hardship and Suspension Appeal Form must be completed and approved.

REINSTATEMENT OF TEG ELIGIBILITY

TEG eligibility may be reinstated after GPA deficits are made up, please see the procedures below regarding Jacksonville College SAP monitoring and appeals process.

AWARDING

Jacksonville College receives a set amount of funds under TEG, allocated in accordance with the Texas Administrative Code (TAC) through the Texas Higher Education Coordinating Board (THECB).

The Office of Financial Aid determines awards based on institutional methodology to calculate a student’s tuition differential or financial need (whichever is least), with authority given by the state to provide greater financial support through this grant to those students demonstrating exceptional need.

INSTITUTIONAL METHODOLOGY

Jacksonville College calculates awards using two methods, both of which are in accordance with applicable state legislation. Jacksonville College is classified as a Level 1 institution per the regional accrediting body. THECB mandates calculations to be based on similar PUBLIC institutions, at a rate of $70 per semester credit hour (SCH). Depending on enrollment status, Jacksonville College calculates the annual award as follows, which is evenly split between two semesters. This award is not available for any three terms in the same year at Jacksonville College.

1. Full-time students NOT demonstrating exceptional need: Full-time students are those who are taking at least 12 hours in any term (fall, spring, summer). The semester credit hour rate for 12 hours is $262.50.

1. $262.50 - $70 = $192.50
2. $192.50 x 24 (SCHs) = $4,620.00**

**Since this amount is OVER the annual award maximums set forth by THECB, Jacksonville College will award no more than the annual award maximum which is $3,873 or up to the recipient’s remaining need.

2. Three-quarter time students: Three-quarter time students are considered those who plan to enroll in 9-11 hours in fall, spring and/or summer qualify for the tuition rate of $210 per SCH. These students are awarded as such, based on 9 SCHs:

1. $210 - $70 = $140
2. $140 x 18 = $2520

**Federal aid will be applied before state aid and considered in any award packaging before all other aid.

EXCEPTIONAL NEED AWARDING METHODOLOGY

Exceptional need applies to undergraduate students that have SAI less than or equal to 50% of the federal Pell Grant eligibility cap.

The 2024-25 Pell grant cap $7,395 is used to determine which students can receive an exceptional need TEG award.

• 50% of the Pell cap for 2024-25 of $7,395 is $3,697.50.
• $3,697.50 is the SAI cap for Exceptional Need.
• Any student with an SAI less than or equal to $3,697.50 would qualify for exceptional need if otherwise eligible for TEG.

Depending on enrollment status, a student demonstrating exceptional need qualifies for one of the following annual awards, which is evenly distributed between any two semesters in an award year:

1. Full-time students (12 SCH): $5,810
2. Three-quarter time students (9-11 SCH): $4,358

1. $5,810/4(quarters)=$1,453
2. $1,453 X 3 = $4,358

Special Note for FSEOG recipients:

Before the start of the semester, the total number of ALL Pell eligible students will be used as a factor to determine the award for FSEOG. Because FSEOG is a federal award and federal aid is applied before state aid (TEG), TEG awards may be recalculated to ensure institutional availability and proper stewardship in applying these funds. These recalculations WILL NOT change the student’s final bill; however, details of aid packages may change at this time. For additional questions, please contact the Office of Financial Aid. For more information regarding FSEOG awards, please see the section entitled Federal Supplemental Educational Grants.

OVERAWARDS

If an award has been disbursed and a student receives other assistance that exceeds the student’s financial need, the institution is not required to adjust the award unless the sum of the excess award disbursement is greater than $300.

ADJUSTMENTS TO AWARDS

Jacksonville College is required to make adjustments to a student’s account in the following circumstances:

1. The student officially withdraws from Jacksonville College.
2. The student’s disbursement exceeds their financial need.

The Office of Financial Aid utilizes the general refund policy at Jacksonville College to determine the amount by which aid must be reduced.

VETERAN’S BENEFITS

Before the school term begins, veterans and other eligible persons should apply directly to an office of the Veterans Administration (VA) online at https://www.vets.gov/education/apply/ for a Certificate of Eligibility. The Certificate of Eligibility should then be submitted to the School Certifying Official within the Admissions Department. VA students must also provide a Joint Service Transcript and any other transcripts from previously attended institutions. A veteran entitled to benefits under these laws will be reimbursed by the Veterans Administration for tuition based on the amount allowed according to the program under which the veteran is eligible for benefits. Information for Federal benefits such as the Post-9/11 GI Bill® and Dependents Educational Assistance can be found at www.gibill.va.gov.

Visit the VA’s website http://www.benefits.va.gov/gibill for additional information concerning your educational benefits or call the toll free number at (888) 442-4551.

All courses taken must meet graduation requirements for the student’s particular program of study. A student must meet the requirements of the Jacksonville College Institutional Satisfactory Academic Progress (SAP) Policy .The student shall pay College charges upon registration.

PRIVATE/ALTERNATIVE LOANS

Private/Alternative loans are credit-based educational loans through private banks or lending institutions. The terms for each loan are different per lender so it is important to thoroughly research the terms of each loan to find the one that best meets the needs of the borrower. Although the application process begins with the lender, these loans require school certification and are disbursed to the student through the Jacksonville College student account.

The Higher Education Opportunity Act of 2008 prohibits schools from recommending or advising students or families on lender selection. It is recommended that a student searches the Department of Education’s database for an appropriate lender, and to view the financial literacy materials available.

In 2025, Jacksonville College is committed to conducting a public, open request for information (RFI) to compile a list of private lenders offering educational loans.

STATE LOANS

The Texas College Access Loan (CAL) is administered by the Texas Higher Education Coordinating Board (THECB). This loan is available to students who meet the Texas residency requirements for financial aid. Students who wish to utilize this loan must submit their application directly to the state for credit check. If approved, the state will notify Jacksonville College and proceed with the certification process. The steps for applying for this loan are listed in the “Applying for a Loan Section”, including a link to the application on the THECB website.

To determine eligibility regarding the requirements for residency prior to submitting an application, please contact the Office of Admissions to check residency classifications.

DISBURSEMENT OF STATE AND PRIVATE LOAN FUNDS

Federal law mandates a minimum waiting period of eleven business days before authorizing the disbursement of state or private educational loan funds. This “right-to-cancel” period can vary per lender, but typically begins after the borrower signs the Loan Approval Disclosure (sometimes referred to as the Final Loan Terms). Be sure to include the eleven-business day waiting period when planning for bill payment.

CAL LOANS

OVERALL TIME: up to 3 weeks from credit pre-approval to disbursement.

AFTER PRE-APPROVAL: estimated time per step is 2-4 business days (except for right-to-cancel period). Students must respond to certification questions from staff and submit LAD to prevent delays.

PRIVATE LENDERS

OVERALL TIME: 2-3 weeks from credit pre-approval to disbursement.

AFTER PRE-APPROVAL: estimated time per step is 2-3 business days (except for right-to-cancel period). Students must respond to certification questions from staff and submit LAD to prevent delays.

COLLEGE WORK STUDY

EMPLOYMENT

Many students work to earn part of the aid that covers their educational expenses while they are attending school. There are several programs at Jacksonville College that enable a student to work on campus. Students who are interested must submit their application materials on the posting webpage. A list of jobs available at Jacksonville College is on the Jacksonville College website, those may be found by clicking the following link: https://jacksonvillecollege.edu/employment/. Serious applicants should inquire about employment at Jacksonville College offices for which they are interested in working.

FEDERAL WORK-STUDY PROGRAM (FWS)

The FWS Program is a federal campus-based aid program which provides part-time employment for students who have financial need. Students wishing to participate in the FWS program may visit the Office of Financial Aid for a listing of available positions.  Students working in on-campus positions are typically paid minimum wage; those employed in tutoring programs or in a position of leadership which requires significant and additional safety training (resident assistants) are paid at a higher rate (as much as $9.00 per hour). All usually work 12–18 hours per week. The amount the student can earn in a year is determined by the amount of financial need after other aid is awarded. Students are paid on the 5th of each month. Jacksonville College is required to place seven percent (7%) of work-study funds toward community service employment.Jacksonville College complies with this regulation by providing FWS students as Reading Tutors to the local elementary school. Federal work study awards are made during the first two weeks of each regular (fall and spring) term to students who acquire a position. A student must meet satisfactory academic progress standards in order to continue to participate in the federal work-study program. This program is only offered during the regular fall and spring terms and is not available during the summer award period.

TEXAS COLLEGE WORK-STUDY PROGRAM (TWS)

The TWS program is a state aid program that provides jobs to students who have financial need. Students are paid minimum wage or more and usually work 12–18 hours per week on campus or off campus. Students are paid in accordance with policies and procedures set forth by the Office of Finance and in accordance with all applicable state and federal laws. A student must meet satisfactory academic progress standards in order to continue to participate in the Texas work-study program. This program is only offered during the regular fall and spring terms to Texas residents and is not available during the summer award period.

STUDENT ASSISTANT EMPLOYMENT PROGRAM

The Student Assistant Program is a part-time employment program for Jacksonville College students. Students do not have to show financial need to work under this program. Under this program, the Student Employee uses all or most (>/= 75%) of earned wages to pay for tuition and fees under a payroll dedication agreement. Positions are in the various offices on campus. Hours will be determined at the time of employment. Students are paid according to the Employee Handbook and are held to the same standards as all College employees. Additionally, they are not subject to the Satisfactory Academic Progress standards. Students who are approved to work in this program have extraordinary circumstances. Priority for participation in this program will typically be given to those students with extraordinary circumstances with account balances in the collection process, or at risk of entering the collection process. This assistance program is institutionally planned for and managed by the Cabinet. Entry into this program requires approval from the Cabinet and requires a Dean referral, the Dean responsible for referring the student is also responsible for gaining updated statements and proposed payment plans. The student will be considered to be enrolled in the payment plan at the time promissory notes are signed by the student and the Director of Student Accounts, in collaboration with the Director of Finance.

SCHOLARSHIPS

Scholarships provide students with access to a Christ-centered education. Jacksonville College offers both external (donor provided) scholarships and internal (institutionally provided). The applications for both donor-provided and institutionally provided awards can be found by visiting the scholarship website.

INSTITUTIONALLY PROVIDED SCHOLARSHIPS

Institutionally provided scholarships are available to all Jacksonville College students, and are awarded after completion of FAFSA if applicable. Institutionally provided scholarship awards are determined by the Scholarship Committee (a subcommittee of the Dean’s Council), using a “best match” system. Most institutionally provided scholarships are named after a prominent member of Jacksonville College history and are awarded on an annual basis, for a maximum of 2 years (an additional year may be granted if degree completion has not been met). Institutionally provided scholarships are not performance based, but may require a letter of recommendation from a Jacksonville College employee to finalize the terms of the scholarship. Jacksonville College employees may submit letters of recommendation using the link found in JC’s Employee Resources, and have the authority to interview any and all students who request a letter of recommendation. Jacksonville College employees at all levels of organization are welcome to submit a letter of recommendation for any student.

INSTRUCTIONS AND GUIDELINES FOR INSTITUTIONALLY PROVIDED SCHOLARSHIPS

1. Apply

1. The student completes the General Scholarship Application in full, attaching any supporting documents.

1. The Scholarship Committee may request additional supporting documents, which should be promptly provided.

2. Submit supporting documents, if applicable

1. Transcripts, letters of recommendation, a statement of faith, and essay submissions are all examples of supporting documents that may be required.

3. Review

1. Students can anticipate a decision within 2-3 weeks.

4. Offer

1. Award letters will be sent via Empower to the student’s email address on record and may also be mailed to the student’s permanent address.

5. Thank You Note

1. Students are required to submit a thank you note to the namesake, designee, or college in response to the award grant. Students can talk with any advisor or sponsor at Jacksonville College for assistance with this.

6. Awarding and Disbursement

1. The Scholarship Committee will notify the Office of Financial Aid of any determinations of awards, who will then add those awards to the student’s aid package. Institutionally provided awards will be disbursed last, after any grants, loans, and external scholarships are applied to the students account up to a zero balance. Institutionally provided awards will not be included in a financial aid refund.

WAIVERS

Waivers are not grants nor are they scholarships. Waivers are a reduction in tuition (only) up to the full cost of the tuition. Jacksonville College offers tuition waivers to employees and their dependents, as well as students who belong to certain groups. The process for a waiver is not competitive, and waivers are not conditional upon participation in any activity.

STUDENT TUITION WAIVER

Nearly all students at Jacksonville College receive a waiver of tuition and fees. Waivers are determined during the admission process. The Office of Financial Aid considers multiple factors when determining amounts and eligibility, however these factors are prioritized:

• Unmet financial need
• Group Membership (police, firefighters, teachers, doctors, senior citizens, etc.)
• Nationality
• Church Membership
• Course delivery method (Online, commuter, residential, etc.)
• Military Personnel
• Campus Participation (considered, but NOT required)

EMPLOYEE TUITION WAIVER

Full time college personnel may receive up to 100% of tuition payment for a maximum of six semester hours at Jacksonville College per term and/or session. Any increase in semester hours per term and/or session must have approval of the Cabinet. All College personnel attending classes must coordinate their work schedule with their immediate supervisor.

If an employee receives Federal, State, or outside financial aid, the financial aid is applied first to tuition, and fees. If there is a credit balance after tuition, and fees are paid with Federal, State, or outside financial aid, then a credit will be issued to the employee. If there is a balance due after financial aid is applied, then the JC Personnel/Family Scholarship is applied to that amount.

FAMILY TUITION WAIVER FOR FULL-TIME EMPLOYEESwork

Spouses, dependent children, adult children, or custodial grandchildren of college full-time personnel who enroll in Jacksonville College courses may receive full tuition per fall/spring semester and up to 12 hours per summer/winter term. Non-custodial grandchildren of full-time employees may receive half-tuition per fall/spring semester and up to 12 hours per summer/winter term.

FAMILY TUITION WAIVER FOR PART-TIME OR ADJUNCT EMPLOYEES

Spouses, dependent children, adult children, or custodial grandchildren of Jacksonville College part-time/adjunct personnel who enroll in Jacksonville College courses may receive half tuition for up to 15 hours per fall/spring semester and up to 12 hours per summer/winter term. Part-time personnel must work a minimum of 20 hours per week for a family member to be eligible for the tuition discount. Adjunct personnel must teach a minimum of 4 scheduled courses per academic year for a family member to be eligible for the tuition discount.

INSTRUCTIONS AND GUIDELINES FOR TUITION WAIVERS

1. Meet

1. The employee schedules a meeting with their supervisor to discuss the desired courses the employee wishes to enroll in. Approval for the waiver is at the sole discretion of the supervisor, who will consider such variables as: current and future workload, recent performance, and other factors.

1. If the employee wishes to request a waiver for their dependant, the supervisor will approve the request and proceed to 2.b.

2. After this meeting, the supervisor will make a determination for the approval of the employee’s schedule and notify human resources in writing of the determination.

2. Notice        

1. If not approved, the supervisor will meet with Human Resources to determine the appropriate means of communication and reason for denial.
2. If approved, Human Resources will notify the employee and the Student Accounts office.

3. Award

1. The Office of Financial Aid will determine the amount of the waiver, up to the full amount of tuition and fees.
2. The student accounts office will enter the waiver as a transaction on the employee’s student billing statement.

Federal and State Financial aid must be applied for and posted prior to any JC Personnel/Family Employee Tuition Waiver.

NOTIFICATION OF OUTSIDE SCHOLARSHIP AWARDS & ADDITIONAL FUNDING

If not already listed on the financial aid offer notification, the students will use this form to notify the Office of Financial Aid and Student Accounts of any non-Jacksonville College scholarships or any outside funding. This information is requested so funds will reflect correctly in the financial aid package and on the billing statement. A student may need to provide additional information to Student Accounts and/or the Registrar. Outside funding sources are typically donor scholarships awarded by organizations other than Jacksonville College, but are designated for educational expenses such as tuition, fees, housing, etc.

Donor sources include high schools, private clubs, agencies, corporations, churches, scholarship organizations, and tuition benefits received through an employer or vocational rehabilitation grants. Do not include National Merit, state grants, Jacksonville College scholarships, state prepaid or college savings plans. If the donor requires verification of enrollment, they, or the recipient can do so through National Student Clearinghouse Verification Services.

Billing or enrollment verification requests sent directly to the Student Accounts Office cannot be processed. Scholarship funds must be received by the Student Accounts Office by the payment due date, or the student will be responsible for full payment for the semester bill by payment due date. If notification or the actual funds are received after the payment due date, the funds will be applied to the account whenever they are received. If the account has been paid in full by that time, a refund will be issued if allowed by the donor. If the funds must be sent to home address, it is important that the endorsed check, including student ID number, is sent directly to the Student Accounts Office (105 B.J. Albritton Dr., Jacksonville, TX 75766 ) for processing and crediting to the student account.

FINANCIAL AID SAP MONITORING

Regulations for federal and state aid programs require that students make satisfactory academic progress to receive financial aid, and that those students be held to at least the same standards as students not receiving federal or state aid. The Office of Financial Aid monitors SAP based on the institution’s Satisfactory Academic Progress policy. The specific standards may be found in the Jacksonville College Course Catalog.

SATISFACTORY ACADEMIC PROGRESS MONITORING

Financial aid awards are given for a full academic year, but satisfactory academic progress must be met and a student must be in good standing for aid to disburse for all semesters awarded. Satisfactory academic progress will be evaluated at the end of the Fall, Spring (which includes Winter session), and at the end of Summer 2 (which evaluates the entire summer award period, as well as the MayMini). Students will be categorized as being in “good standing” or placed on “suspension” for financial aid purposes as defined below.

1. Students who fulfill the requirements stipulated for maintaining satisfactory academic progress will be in “good standing” and eligible to receive funding for their subsequent semester.
2. Students who fail to meet the requirements stipulated for maintaining satisfactory academic progress (SAP) will be placed according to the following warning/suspension schedule:

1. A student’s first time failure to meet the GPA and pace criteria for SAP will receive a 1st SAP warning. Financial aid will NOT be suspended so students will receive aid for their subsequent semester. Students who fail to meet the Maximum Time Frame criteria will be placed on suspension and will NOT receive a warning regardless if it is the student’s first failure to meet the Maximum Time Frame SAP criteria.
2. A student’s second or any subsequent failure to meet SAP criteria will be suspended indefinitely or until their SAP deficit has been brought up to the required SAP requirements. Students on suspension for Maximum Time-frame will not be eligible to make up SAP deficits since they have already depleted their allotted attempted hours. Suspended students will be denied ALL financial aid funding and will be notified of their suspension by email.

1. Suspended students must make up GPA deficits at Jacksonville College, through payment by means other than financial aid (cash, check, ACH, credit card).
2. Jacksonville College summer terms may be used to make up deficits but grants cannot be received. Students whose actions appear to abuse the intended purpose of federal, state, and local financial aid may be suspended and/or reported to Jacksonville Police Department and/or the Jacksonville College student disciplinary program.

SUSPENSION APPEALS PROCEDURES - HARDSHIP REQUEST

Students on financial aid suspension may request an appeal of their status if mitigating circumstances exist. Mitigating circumstances are defined as injury or illness to the student or immediate family member, death of a family member, or other special circumstances. Mitigating circumstances do not guarantee an approval of an appeal. Instructions on appealing are included in the email notice of suspension.

Suspended students can submit the Financial Aid Appeal Form, which is then reviewed by the SAP Appeals Committee (a subcommittee of the Dean’s Council). Students should submit supporting documentation regarding their circumstances such as death certificate, medical excuse, etc. Students will be notified of the committee’s decision through student email.

**Federal regulations are not subject to appeal.

Students placed on Maximum Time Frame suspension may be eligible for a reset of attempted hours to avoid any subsequent suspensions. Reset hours (credit hours not needed for current degree plan) will be reviewed and approved during any subsequent appeals process. Not all students may be eligible for a reset of attempted hours or their reset hours may not be enough to prevent a subsequent suspension.

A student whose appeal has been denied for pace (quantitative) or GPA (qualitative) reasons may pay for additional classes out of pocket and complete an appeal in a later semester. In addition, a student whose appeal has been denied by the Deans Council has the opportunity to have their appeal be reviewed by completing the Jacksonville College Appeals Process which is initiated by the student’s submission of the proper form. For more information, see the Jacksonville College Student Handbook.

NOTE: The Dean of Student Services, responsible for the supervision of the implementation of policy in the Office of Financial Aid (as well as federal, state and local laws and regulations) will not be present during times when appeals decisions are made.

Students enrolled in less than 9 hours, participating in the Tuition Equalization Grant (TEG) who are requesting to receive an award under the Hardship Waiver must also use this process.

REGAINING FINANCIAL AID

A student who does not want to submit an appeal can make up for their GPA and/or pace deficiencies by completing college credit hours paid for by the student through some resource other than federal or state financial aid.

Students denied for Maximum Time Frame appeals do not qualify to make up deficiencies since they have already exceeded the number of hours in their Maximum Time Frame. GPA and pace deficiencies must be made up by taking and successfully completing an adequate number of credit hours to bring each deficit area to satisfactory levels.

Once SAP deficiencies are made up, a student must request a re-evaluation of their suspension status by submitting the Financial Aid Appeal Form. The student’s financial aid will be reinstated if deficiencies have been adequately satisfied. Financial aid will remain suspended if the deficiencies have not been made up.

Re-evaluation appeals are heard by a committee, the decision of the SAP appeals committee in Re-evaluation Appeals is final and will not be heard by a 2nd level of Appeals. Students will be notified through student e-mail of the results of the reevaluation.

Qualified students should submit a Jacksonville College Financial Aid Appeal. Approved students must complete the Financial Aid Academic Plan Agreement and follow their degree plan requirements as approved by the agreement meticulously in order to receive aid. If a student enrolls in classes not included in their degree plan or doesn’t successfully complete a class(es), their financial aid will be suspended indefinitely.

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HARDSHIPS

Under certain programs, such as TEG (See “TEG”), students may be granted eligibility under a hardship provision based on one of the following provisions:

• If the student is enrolled in less than ¾ time of full-time enrollment
• If the student's GPA falls below SAP requirements
• If the student's completion rate falls below SAP requirements
• If the student's number of completed hours falls below SAP requirements
• If the student requires an extension of the year limits to complete their certificate or degree

Examples of hardships may include:

• a severe illness or other debilitating condition that may affect the student’s performance,
• an indication that the student is responsible for the care of a sick, injured, or needy person and the provision of care is affecting the student’s performance,
• death in the family
• hospitalization from a wreck
• the military

Hardships are granted under the Jacksonville College Financial Aid Appeals process.

WHAT YOU NEED TO KNOW

Jacksonville College makes certain information available to students. The following is a list of information that is available and where it can be obtained:

1. Institutional information about Jacksonville College

1. General Information about Jacksonville College-Jacksonville College Catalog, Student Handbook, and Personnel Handbook
2. Cost of Attending 
3. Jacksonville College Cost Calculator
4. Financial Aid Net Cost Calculator
5. Tuition comparison 
6. Student Accounts (business services) Website
7. Refund Policy

2. Academic Programs and student attainment:

1. Names of the associations, agencies, governmental bodies that accredit, approve or license Jacksonville College and our programs and a copy of this accreditation, licensure or approval—Jacksonville College Catalog 
2. Special facilities and services available to disabled students— Jacksonville College Catalog, Student Handbook 
3. Offered degree programs, training and other education— Jacksonville College Catalog 
4. Facilities associated with academic programs— Jacksonville College Catalog, Student Handbook
5. List of faculty and other instructional personnel— Jacksonville College Catalog, Jacksonville College Employee Directory 
6. Jacksonville College policy and criteria on transfer of credit and list of schools with established articulation agreements— Jacksonville College Catalog, Academics Webpage, and Accreditation Webpage
7. Jacksonville College student body diversity by gender and ethnicity of full time students who receive Federal Pell Grants— Student Right to Know Information available at https://jacksonvillecollege.edu/student-life/ .
8. Retention rates of certificate-or degree-seeking first-time full time undergraduate students— Student Right to Know Information available at https://jacksonvillecollege.edu/student-life/ .

3. Requirements for officially withdrawing from the school—Jacksonville College Course Catalog 
4. What federal financial aid is available to students—Financial Aid Handbook, Jacksonville College Catalog, Financial Aid Website 
5. What state and local aid, school aid and private aid is available—Financial Aid Handbook, Jacksonville College Course Catalog, Financial Aid Website 
6. How students apply for aid and how eligibility is determined—Financial Aid Handbook, Jacksonville College Catalog, Jacksonville College Financial Aid Pamphlet, Financial Aid Website, Scholarships Website.
7. Rights and responsibilities of students receiving aid—Financial Aid Handbook, Financial Aid Website
8. How and when financial aid will be disbursed—Financial Aid Handbook, Financial Aid Website
9. Criteria for measuring satisfactory academic progress, and how a student who has failed to maintain satisfactory progress may reestablish eligibility for federal financial aid—Financial Aid Handbook, Financial Aid Website 
10. Return of federal funds requirements under Title IV (R2T4) —Financial Aid Handbook
11.  Annual Campus Security and Fire Safety Report—Campus Safety Website, Student Handbook, and Personnel Handbook. (This report contains information on the following: Law enforcement authority; Security awareness and crime prevention; Crime reporting; Access, maintenance, and security of campus facilities; Campus procedures for reporting crimes or emergencies; Campus crime statistics; Sex offense awareness, prevention, and reporting; and Drug abuse awareness and prevention; Penalties associated with drug related offenses; Emergency response and evacuation procedures; Fire safety practices and standards; fire statistics )
12. Missing persons procedures— Campus Safety Handbook, Campus Safety Website, Residential Services Handbook.
13. Option to designate contact person—Office of Admissions, Registrar, Residential Life and Housing Emergency Contact Form for on campus residents and available in the Office of the Dean of Student Services.
14. Vaccination policies—Office of the Dean of Student Services, Handout from Residential Services Staff
15. Copyright infringement policies and sanctions—Jacksonville College Student Handbook, Library Handbook
16. Textbook information—course syllabus, library, Webpage 
17. Family Education Rights and Privacy Act compliance information—Jacksonville College Course Catalog, Student Handbook, Personnel Handbook, Financial Aid Website 
18. Graduation and completion rates—Office of Institutional Research, Website 
19. Terms and conditions of any employment that is part of the financial aid package—Financial Aid Handbook, Jacksonville College Personnel Handbook, and Student Contract (if applicable, signed with Financial Aid staff before first day of employment)
20. Information on preventing drug and alcohol abuse—Course Catalog, Student Handbook, Personnel Handbook, Office of the Dean of Students
21. Athletic Scholarships and Equity in Athletics Disclosure information— Office of the Athletic Director, or online at http://ope.ed.gov/athletics and in the Student Right to Know Information available at https://jacksonvillecollege.edu/student-life/
22. Voter Registration Forms - Student Life Coordinator, Dean of Students, Department Chair of Social Science
23. Sexual Harassment Policy— Personnel Handbook, Student Handbook, TIX/SIM Policy.

*Comprehensive information is available online at www.jacksonvillecollege.edu.