Policy Briefing Note: National Data Strategy
Policy briefing note
Understanding the social impact of the National Data Strategy
Draft, v. 0.1
Rachel Coldicutt
22 October 2020
hello@careful.industries
CONTENTS
5. Draft policy recommendations 20
Appx 1: Dependencies and related frameworks 22
This note attempts to make it easier for non-technology experts to respond to Q3 of the National Data Strategy consultation, which is open for consultation until 2 December.
The National Data Strategy is about decision making. Data drives decisions, and the Strategy sets out a range of measures and proposals for how data about people, things and systems could and should be used in the UK. The way decisions are made in a democracy is of interest to everyone.
Q3 of the consultation asks:
“please provide any comments about the potential impact the proposals outlined in this consultation may have on individuals with a protected characteristic under the Equality Act 2010?”
People with protected characteristics are often regarded as “edge cases” in big data sets, and consequently penalised because information is missing, incomplete, or unduly reflective of other structural biases. It is also important because - without good governance - algorithmic decisions can deepen and entrench bias and social injustice.
The consultation questions are currently being considered by technology experts, privacy specialists, and data scientists, but the strategy is of interest to everyone who champions the rights of marginalised communities. To answer Q3 of the consultation, it is important to understand the impact of the Strategy in aggregate, which this briefing note attempts to do.
Draft recommendations are given at the beginning and end of this document as starting points for addressing the concerns raised here.
If you would like to develop these recommendations further, contribute to or co-sign a co-ordinated consultation response, please email hello@careful.industries by 15 November 2020. Otherwise, please feel free to use this note as an input in your own response.
Please note that this note does not consider the privacy, security or data adequacy aspects of the proposal.
Data is not just a technology issue. It drives government decisions, which affect us all. And we all deserve to be counted, accurately represented, and treated with dignity.
The National Data Strategy is open for consultation until 2 December 2020, and the Department of Culture, Media and Sport has asked for feedback on how the strategy will affect people with protected characteristics. In UK law, the protected characteristics are age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
The short answer to this question is that the strategy risks centralising power and entrenching many structural biases. It is a complex document, but its implementation will have broad economic and social implications; as such it deserves a much wider audience than it is likely to get.
This document offers some context on the Strategy in the section Overview; it attempts to summarise and explain these implications for non-technical audiences in the section Concerns; and offers four draft policy recommendations in the final section.
The draft recommendations are:
1. Appoint specialist Data Commissioners to champion minoritised communities
2. Adopt a clear, public framework for government data
3. Prioritise maintenance and repair alongside innovation
4. Recognise Data Ethics in the Government Digital Design and Technology Profession Capability Framework
The National Data Strategy is about decision making. Data drives decisions, and the Strategy sets out a range of measures and proposals for how data about people, things and systems could and should be used in the UK.
As such, it is also about power.
The National Data Strategy recommendations cut across business, government, the public sector and charities; it covers everything from energy switching to cutting-edge health research, from roads and bridges to working with victims of domestic violence and preventing suicide ideation. There are sections on identifying underground assets and on working with Troubled Families. This is not a technical piece of strategy, but a sociotechnical one, and it will have broad social and economic impacts.
However, the Strategy is a complicated document, and the impacts do not leap easily from the page. It offers no holistic, easy-to-understand vision of what a data-driven Britain will look like, and instead outlines technocratic and administrative methods, and offers previous case studies. There is no definition of what “good” will look like in practical, understandable terms.
One of the most critical omissions is that the Strategy does not sufficiently differentiate between different kinds of data. It does not explain how roads and bridges are different to young people considering suicide, or set out sufficient mechanisms to involve communities in making essential decisions about their own lives. It sets out a world in which what is measured matters, without explaining who will set the targets that are measured against.
This briefing note does not set out to be alarmist, but it does attempt to highlight the social impact of some of the policy points in the Strategy. Much daily good is derived from the use of data, but not all data is the same and it is vital that appropriate safeguards are put in place to prevent democratic evidence gathering and decision-making becoming obscured as just a technical exercise. This is about power, and it deserves scrutiny.
Data is neither a perfect nor a neutral resource, yet it powers mundane and extraordinary things for all of us, all of the time. It is an invisible part of everyday life, as various as the world around us and the people in it.
Whether or not you are digitally included, information about you is probably being used right now to make a decision - everything from traffic calming to credit scores to groundbreaking health research, from ad targeting to sending the right amount of energy to the grid, to the next recommended show on Netflix all benefit from up-to-date and accurate information.
Tackling all aspects of data for the UK in a single strategy is bound to lead to anomalies and gaps. Privacy and security may be the most widely discussed implications of data use, but increasingly data-driven and predictive decisions are shaping the lives that many people lead and the opportunities that are available to us. This is an emerging field in which governance is not yet adequate, and concepts of safety, effectiveness and protecting human dignity jostle with the right of technologists to innovate.
There is a whole industry growing up to discuss and debate the ethical uses of data-driven decisions, and the people with the loudest voices often represent the software companies and consultancy firms that profit from the implementation of these technologies. But the people and communities who are discriminated against by these decisions often only find out after the fact, when they are seeking explanation or repair. This is why Q3 of the National Data Strategy consultation is so important.
The National Audit Office report “Challenges in using data across government” discusses how the quality and availability of data was a factor in both the handling of the Windrush cases and the National Carers Allowance. More recently in the UK, the handling of both Coronavirus test data and death data has shown that the allegedly simple act of counting things does not always add up to the same version of events, while the analysis and scoring of data for A level results highlighted the ways that assumptions and inequalities can be both hidden and further entrenched by an over-reliance on data. Good data is an equality issue; good decisions are the foundation of a functioning democracy.
The Strategy primarily sets out a range of methods for increasing data sharing in the UK. It describes a regime of loose control and low compliance for business, and a culture of centralised management within the civil service. Although it appears to be a piece of technology strategy, its many granular recommendations have significant social and economic implications, particularly for people in minoritised groups, but these are not spelt out clearly in the paper.
The paper mainly focuses on a variety of methods and mechanisms to enable data sharing across and between government, the public sector, the private sector, and charities. If a theme runs through it, it is that data is great, and more data will make the UK greater.
The stated aim of the paper is “how best to unlock the power of data for the UK” through an “unashamedly pro-tech approach”, but it offers no analysis of the overlapping impacts of so much simultaneous, cross-sector change. There is no cost-benefit analysis, and the economic evidence is tentative. As the Bennnett Institute/ODI paper “The Value of Data” points out, “Income-based valuations [of data] have several limitations.”
But more than that, the National Data Strategy is a means of centralising power. There is much focus throughout on better measurement and better evidence, but no detail of what will be measured, who will define the targets, or who will be the beneficiaries. Data is expressed in the strategy as a tool for measurement and control, not as a resource to learn from and reflect on.
The Strategy also sets out a global ambition “to be a data champion across the world”. There is recognition of the fact that data is a tool of geopolitical influence, and that the values of Europe, Russia, China and Silicon Valley do not always coincide. And while the UK is a little late to the digital party, there is a nod towards our history of global standards setting: “In the global arena, technical standards are increasingly expressions of ethical and societal values, as well as industry best practice” For the purposes of international data diplomacy, the strategy expresses UK values as “openness, transparency and innovation”.
These ethical and societal values do not form such a central part of the domestic strategy, which is more managerial, and centred around low-friction innovation and data sharing. The “wider societal benefit of data” is frequently mentioned but not defined, beyond “better, cheaper” public services. And although it is not definitively expressed, it seems reasonable to infer that economic growth is seen as the dominant social good:
“we anticipate that in certain circumstances increasing data availability across the wider economy and society has the potential to support greater innovation and drive economic growth. This would ensure that the benefits of data are realised by the maximum number of people in society and further aid scientific research.” (S.6.1)
“Data can help drive economic growth or enable a good public outcome, especially if the value data sits beyond its immediate use” (S.4.1)
It is worth also noting some ambivalence in the definition of Data Availability in S.6, which says that data “can generate maximal economic and/or societal benefit” - indicating that one may sometimes be at the expense of the other.
The National Data Strategy is not simply a technical document: its recommendations are cross-cutting and will have broad social and economic impact. One significant risk is that these broad social and economic changes will be introduced through consultation only with the data community (broadly comprising the technology, privacy and statistical communities), and not with civil society as a whole. Although the consultation recognises the need to protect the rights of people in protected classes, the density of the strategy will limit its reach outside of the specialist technology policy community.
It should also be noted that the remit of the strategy cuts across eight government departments, and several non-ministerial government bodies. Its contents touches on international relations, the workings of government, civil-service reform, public-service delivery, local authorities, the effectiveness of the charity sector, and the post-Brexit data future, as well as new opportunities and protections for businesses, particularly SMEs . (A fuller list of related organisations and papers referred to is given in the section Dependencies, related bodies, and frameworks.)
This section sets out some of the concerning social impacts of the National Data Strategy.
a. “Fairness” and data
b. Representation and bias in government data
e. Individual trust and responsibility
a. Reduction of legal barriers and compliance
a. Civil service accountability
a. The strategy may not be executable
“a digital collaborative environment that will support government in unlocking the potential of linked data, building up data standards, tools and approaches that enable policymakers to draw on the most up-to-date evidence and analysis to support policy development, improving public services and improving people’s lives.”
“medical confidentiality … lies at the heart of the trust between clinicians and their patients, and we mess with that at our peril. If people do not have that trust, they are less likely to come forward and seek the care that they need. There were many unintended consequences as a result of th[is] decision”.[4]
“an environment which facilitates appropriate data access, mobility and re-use both across and between the private, third and public sectors in order to generate maximal economic and/or societal benefit for the UK”
“understand whether we can get better access to data on bank account details [to assess people’s savings accounts] … The challenge is we probably need new legislation to get the bulk transfer of data, to enable us to do this at a reasonable scale”[7]
“should be empowered to control how their data is used, and supported to have the necessary skills and confidence to take active decisions around the use of their data, in order to contribute to the wider societal benefit data can offer.”
These recommendations are a very first draft of some measures to address the concerns raised above; they are open for feedback and discussion during the consultation period, and I hope they might form a starting point for some shared recommendations from civil society organisations.
There needs to be much more governance ambition in the Strategy. While many, many organisations and frameworks are mentioned, the job of building a fairer society must begin in and with communities. Appointing specialist Data Commissioners with useful powers will build trust with disenfranchised groups while also delivering critical improvements to the government data landscape. Commissioners could work to spot gaps in data provision, commission repair work, set acceptable use policies, and operate as part of an early warning system to flag ethical and social conflicts in their early stages, or before they arise.
The strategy refers to many different types and classes of government and public-service data, but it is not clear which kinds of data can and should be used in which ways. Adopting a clear public framework - the ODI Data Spectrum might be a good starting point - would allow different data uses to be mapped to different kinds of data; this would improve clarity for practitioners, contractors, and the public.
The Strategy says that “data can be leveraged to deliver new and innovative services”, but a programme of data repair (including de-biasing data sets and attending to legacy systems) must be undertaken in parallel. This will enable more even process, with fewer dramatic set-backs, and will help repair the damage done to public trust caused by the “high watermark” of 2020’s very public setbacks.
4. Recognise Data Ethics in the Government Digital Design and Technology Profession Capability Framework
Many ethical codes and frameworks are listed in the Strategy, but they are too granular and distributed to be useful and there is no clear path for escalation, deliberation and resolution of the issues that are raised. To be worthy of public trust, a data-driven government must adhere to ethical processes, as well principles, and commit to do so transparently, honestly, and in a timely manner. Recognising this a data ethics capability in the DDaT framework would be a first step towards that.
The list of government owners for actions includes the following government departments:
as well as the ONS and UKRI.
Other related organisations mentioned in the paper include the Centre for Data Ethics, Better Regulation Executive, the Data Standards Authority, Government Data Hub, the National Statistician’s Data Ethics Advisory Committee, the Information Commissioner’s Office, and the Geospatial Commission.
Ofcom is not explicitly mentioned but is referred to as the regulator of choice in the cited and endorsed CDEI “Online Targeting” paper.
Related and dependent documents include:
Other oversight and advisory bodies and methods mentioned include, for government and public bodies:
For the use of “Smart Data” in business, there will also be a “Smart Data cross-sector working group”, bringing together representatives the communications, finance, energy and pensions sectors.
Expert and civil society organisations including the Open Data Institute, Alan Turing Institute, Ada Lovelace Institute and the Oxford Internet Institute are also mentioned.
Rachel Coldicutt is an expert on the social impact of new and emerging technologies. She was previously CEO of responsible technology think tank Doteveryone, where she led a ground-breaking programme researching how technology is changing society, and developed practical tools for responsible innovation. Prior to that, Rachel spent almost 20 years working at the cutting edge of new technology for companies including the BBC, Microsoft, BT, and Channel 4, and was a pioneer in the digital art world. Rachel is an influential voice on the UK technology scene, and acts as an advisor, board member and trustee to a number of technology-focussed organisations and charities.
[1] The British Computing Society’s analysis of the 2020 ONS Employment Data shows that the IT professionals (a significant group of technology workers) is dominantly comprised of younger (<50), white, non-disabled men, far exceeding their representation in the UK working population. BCS DIVERSITY REPORT 2020: ONS ANALYSIS (24 June 2020).
[2]The procedure was based on the Gender Shades study by Joy Buolamwini and Timnit Gebru. http://gendershades.org/
[3] V. U. Prahu and A. Birhane, “Large Datasets: A Pyrrhic Win for Computer Vision”, arXiv preprint arXiv:2006.16923, 2020 - arxiv.org.
[4] Hansard (09 May 2018), vol. 640, col. 835
[5] National Data Strategy
[6] K. Lum and W. Isaac, “To predict and serve?”, https://rss.onlinelibrary.wiley.com/doi/full/10.1111/j.1740-9713.2016.00960.x
[7] The transcript of this session should be at https://committees.parliament.uk/event/1975/formal-meeting-oral-evidence-session/ but the link is broken at the time of writing.