Subject: OpenMoxie Release
Dear Moxie Community,
Thank you for your continued support and patience as we work to keep Moxie’s spirit alive. We’re pleased to share the following important updates. Please review carefully and follow the step by step instructions with attention to every detail.
1. OpenMoxie Release
We’re excited to announce that OpenMoxie is now available! OpenMoxie is a locally hosted solution, allowing you to operate Moxie independently of Embodied’s cloud services. It gives you the freedom to keep Moxie running in your home environment—even after our cloud operations end.
NOTE: It is critical that you update your Moxie to the latest OTA if you haven’t already. The Embodied cloud servers will cease operations by no later than January 30th after which the cloud-supported Moxies will stop working unless you have upgraded to this OTA and installed and configured OpenMoxie.
For detailed instructions on installing and running OpenMoxie, please see the OpenMoxie Setup Guide at this link.
Please follow every step of the setup instructions carefully. We do not have customer support to be able to provide help, however, the following Reddit group can possibly help in case you have questions: https://www.reddit.com/r/MoxieRobot/comments/1i3mcei/openmoxie_lives/
For additional help please visit this Reddit forum: https://www.reddit.com/r/MoxieRobot/comments/1i3mcei/openmoxie_lives/
Or watch this video: https://www.tiktok.com/t/ZP8FENcHW/
2. Critical OTA (v.24.10.803)
To ensure that your Moxie is compatible with OpenMoxie, if you haven’t already updated your Moxie, it’s essential to install the latest Over-The-Air (OTA) update, version 24.10.803.
1. Power on your Moxie and connect it to your local Wi-Fi.
2. Wait for the download and installation process (this can take up to one hour).
3. Reboot Moxie once installation is complete.
3. Our Ongoing Mission
We continue to search for a long-term “home” for Moxie, though we have no new updates to share at this time. In the meantime, we hope that OpenMoxie will help our loyal user community preserve the amazing connections you’ve built with Moxie.
As we close this chapter, we want to again thank you for your steadfast belief in Moxie. We deeply regret that circumstances have led us here, but we’re proud that our team has created a path forward—so those who rely on Moxie can continue benefiting from her companionship. Your support has been extraordinary, and we are truly grateful for everyone who stood by this vision.
Warmly,
Embodied Team
Important Legal and Regulatory Disclaimers
No Guarantees or Warranties:
Embodied, Inc. and its current or former team members make no guarantees, promises, or warranties—express or implied—regarding the functionality, security, compatibility, reliability, or availability of Moxie after the OTA update or once the OpenMoxie solution is released. This includes, but is not limited to, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
Community-Driven and Unsupported:
The OpenMoxie solution and related code, instructions, or documentation will be provided “as is.” Embodied will not provide technical support, maintenance, updates, or patches. Any use, modification, or reliance on OpenMoxie is at your own risk. You assume full responsibility for implementing, maintaining, and operating the solution, including ensuring compliance with all applicable laws, regulations, and third-party agreements. Embodied shall have no liability for any damages—direct, indirect, incidental, special, or consequential—that may result from using or attempting to use this solution.
Regulatory Compliance:
Embodied makes no representations that the OTA update, OpenMoxie, or related instructions comply with any specific regulatory requirements, including but not limited to the Federal Trade Commission (FTC) guidelines or consumer protection regulations. It remains your responsibility to use such resources in a lawful manner and to ensure that any modifications or usage of OpenMoxie do not violate applicable laws or regulations.
No Ongoing Obligations:
By proceeding with this OTA update or eventually using the OpenMoxie solution, you acknowledge and agree that Embodied is under no obligation to continue supporting or maintaining Moxie or any associated services. All efforts to preserve or enhance Moxie in a cloud-free environment will be community-led and at the discretion of participants in that community.