Updated: May 27, 2018
Personal Data That We Collect:
You may be required to submit certain personal data when you register and use our Service. If you choose to withhold any personal data requested by us, it may not be possible for you to gain access to parts of the site and for us to respond to your query. The personal data which you may provide to us includes:
Hellotracks also collects information when you message other members through use of the Service. We may also retain any messages you send to us. We use this data to operate, maintain, and provide to you the features and functionality of the Service and to communicate directly with you.
Lastly, Hellotracks collects precise information about your location. If you permit Hellotracks to access location services through the system on your mobile device, Hellotracks will also collect your precise location when the mobile application is running in the background or the foreground. If the user does not want to give all users access to his or her training route and data, then Live Tracking should not be activated.
Non-Personal Data That We Collect:
When you access our Service, we may automatically collect non-personal data from you, such as device information, web pages viewed, browser type, operating system, referring service, search information, device type, page views, usage and browsing habits on the Service and similar data. We may also aggregate demographic information collected from our users (such as the number of users in a particular geographical location) in a manner which does not identify any one individual. We may also aggregate data collected offline in connection with the Service, obtain non-personal data from third party sources and develop aggregate information by anonymizing previously collected personal data. We may share aggregate demographic information which may be used by us for any purposes permitted by law and may be shared with any number of parties, provided that such information shall not specifically identify you.
It is possible at times when collecting non-personal data through automatic means that we may unintentionally collect or receive personal data that is mixed in with the non-personal data. While we will make reasonable efforts to prevent such incidental data collection, the possibility still exists. If you believe that we have inadvertently collected your personal information, please notify us at email@example.com.
We will only use your personal data as described below, unless you have specifically consented to another type of use, either at the time the information is collected from you or through some other form of consent from you or notification to you:
Cookies and Similar Technologies:
You should be able to control how and whether cookies will be accepted by your web browser. Most browsers offer instructions on how to reset the browser to reject cookies in the "Help" section of the toolbar. However, if you reject our cookies, many functions and conveniences of our Services may not work properly.
Analytics and Conversion Tracking:
Like many services, the Analytics Service uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site. The Analytics Service collects information anonymously. They report website trends without identifying individual visitors. You can opt out of the Analytics Service without affecting how you visit our site. For more information on opting out of being tracked by Google Analytics across all websites you use, visit https://tools.google.com/dlpage/gaoptout.
The security of your personal data is very important to us. When we collect your personal data online, we use reasonable efforts to protect it from unauthorized access. However, due to the inherent open nature of the Internet, we cannot guarantee that your personal data will be completely free from unauthorized access by third parties such as hackers and your use of our Service demonstrates your assumption of this risk. We have put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect. Only those employees who need access to your information in order to perform their duties are authorized to have access to your personal data.
Hellotracks shall investigate and report data breaches within 72 hours of becoming aware of such breach. When a breach of Personal Data is likely to result in a high risk to the rights and freedoms of individuals then Hellotracks, as Controller, will notify the affected individuals without undue delay.
Protection for Children:
We generally do not collect personal data from children under the age of 13. If at any time in the future we plan to collect personal data from children under 13, such collection and use, to the extent applicable, shall, when required, be done in compliance with the Children’s Online Privacy Protection Act (“COPPA”) and appropriate consent from the child’s parent or guardian will be sought where required by COPPA. When we become aware that personal data from a child under 13 has been collected without such child’s parent or guardian’s consent, we will use all reasonable efforts to delete such information from our database.
No Rights of Third Parties:
User Access to Data:
You have the right to request access to the data information we have stored on you. You can do this by contacting us at firstname.lastname@example.org. We will make sure to provide you with a copy of the saved data particular to you. In order to comply with your request, we may ask you to verify your identity. We will fulfill your request by sending an electronic copy unless you expressly specify a different method of receipt.
Data Correction and Deletion:
If you believe the data Hellotracks has collected on you is incorrect, you are encouraged to contact us to update it. Any data that is no longer needed for the purposes specified in this Policy will be deleted. You may request to have your data updated or deleted at any point by emailing us at email@example.com.
Communications with Hellotracks:
By using the Service, you expressly consent to receive in-product communications from us (including, without limitation, push notifications on the App).
No Rights of Third Parties:
For EU Users:
Hellotracks complies with the EU Data Protection Directive 95/46/EC framework as set forth by the European Union regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Hellotracks has certified that it adheres to the requirements of notice, choice, onward transfer, security, data integrity, access and enforcement.