Tickets

What are the different ticket types?

Front Row

Zone A

Zone B

Zone C (Side Balconies)

Can I buy tickets at the venue?

Tickets are not available for purchase at the venue. All tickets must be purchased through the app or website (www.feverup.com) prior to arriving at the event.

Can I book a ticket for my carer/caretaker?

Guests requiring assistance throughout the experience are entitled to apply for 1 free pass for their caretaker. Once you have purchased your ticket (it is essential to hold a valid ticket before applying), please contact us for more information.

Is there an age requirement for the event?

All guests must be 8 years old or older to attend. Anyone under the age of 16 must be accompanied by an adult.

Where can I find my ticket?

You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.

You will also find your QR code in your purchase confirmation email.

Ticket changes

Can I change my ticket?

Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Refunds are not allowed under any circumstances. For more information, you can refer to our T&Cs.

Venue information

Where is the experience taking place?

Performance Hall inside Studio Bell (850 4 St. SE, Calgary, AB T2G 1R1).

How do I get to the venue?

Studio Bell is a short walk from the City Hall LRT Station. Exit the platform and walk east along 7 Avenue SE to 4 Street SE. Head south on 4 Street SE for one-and-a-half blocks and you’ll arrive at Studio Bell. The walking time to Studio Bell from the station is approximately five to seven minutes.

A bus stop is also located at the corner of 9 Avenue and 4 Street SE that is served by buses #1 and #305 (weekday rush hour). For more transit information, please visit calgarytransit.com.

Is there food served?

There will be concessions available for purchase onsite.

Can I bring animals?

Animals are not allowed, except for service animals.

Does this venue have disability access?

Yes, the north entrance off of 4 Street SE next to the NMC Gift Shop is fully accessible.

Is there parking available?

Parking is available in a public lot located at 724 4 Street SE, as well as directly beside Studio Bell. Street parking is also available along 8 Avenue SE and throughout the East Village. For rates, please visit calgaryparking.com, impark.com, and parkingindigo.com.