Tickets

What are the different ticket types?

The ticket page specifies the different Zones that are available for purchase. Zone A will have the best view, whereas Zone D might only have a partial view.

Can I buy tickets at the venue?

Tickets are not available for purchase at the venue. All tickets must be purchased through the app or website (www.feverup.com) prior to arriving at the event.

Can I book a ticket for my caretaker?

Guests requiring assistance throughout the experience are entitled to apply for 1 free pass for their caretaker. Once you have purchased your ticket (it is essential to hold a valid ticket before applying), please contact us for more information.

Is there an age requirement for the event?

All guests must be 8 years old or older to attend. Anyone under the age of 16 must be accompanied by an adult.

Where can I find my ticket?

You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.

You will also find your QR code in your purchase confirmation email.

Venue information

Where is the experience taking place?

The Rope Factory Event Hall, 111 Sherwood Dr, Unit #27, Brantford, ON

How do I get to the venue?

The Rope Factory Event Hall is located in the Artisans Village, on Sherwood Dr.

Is there food served?

Drinks and snacks are available for purchase at the venue.

Can I bring animals?

Animals are not allowed, except for service animals.

Does this venue have disability access?

If you have any concerns about accessible seating, please contact us at hello@feverup.com

Is there parking available?

Yes, the Artisans Village has a parking lot.