Policies & Procedures Manual

Table of Contents

Software Guides

Officemate User’s Guide v12.0.3

Officemate Administration User’s Guide v12.0.3

CrystalPM v4 User’s Guide

RevolutionEHR User’s Guide

MyVisionExpress User’s Manual

Fee Schedules

Professional Fees

Ophthalmic Lens Fees (Read about my Dynamic Lens Fee Schedule)

Contact Lens Fees (in development)

Policies

Employee Policy Manual (sample)

HIPAA Policy Manual (sample)

Procedures

Patient Workflow

1.  Patient Registration

2.  Patient Scheduling

3.  Insurance Eligibility

4.  Patient Check-In

5.  Clinical Encounter/EMR

6.  Patient Check-Out

7.  Charges

8.  Claims Bill Submission

9.  Remittance Advice

10.  Payment Posting

11.  Daily Reporting

Departmental Duties

Administrative

Contact Lens

Frames

Front Office

Insurance

IT

Lab

Optician - Duties/Specialty Duties

Sample Employee Shared Files

Optician Binder Prints

Front Desk Binder Prints

Software Guides

Fee Schedules

Policies


Procedures

Patient Workflow

1.  Patient Registration

2.  Patient Scheduling

3.  Insurance Eligibility

4.  Patient Check-In

5.  Clinical Encounter/EMR

6.  Patient Check-Out

7.  Charges

8.  Claims Bill Submission

9.  Remittance Advice

10.  Payment Posting

11.  Daily Reporting

Departmental Duties

Sample Employee Shared Files

Please print the following for each position.  Use:

Optician Binder Prints

Front Desk Binder Prints

 

updated 01/19/2016 by Charles Aquino