Updated: 2015/03/12

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Browser Help and Tips

 


If you need a Password Reset

Please select the “Forgot Your Password?” button to reset your login automatically.

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NOTE:  Your username should be your email address you use when signing up.

If you continue to have issues please contact the eBusiness Group for your region:

         North America - na.ebusiness@sealedair.com

         Europe - webmaster.emea@sealedair.com

          Asia Pacific - ebusiness.australia@sealedair.com

          Latin America - la.ebusiness@sealedair.com

NOTE: Passwords expire every 180 days.  A reminder email will be sent at 165 and 175 days of inactivity.


Recommended Browsers

The following are recommended browsers to access our extracare website.

  Operating System

Firefox 3.6 *

Firefox 10.0

IE6 *

IE7 *

IE8 *

IE9

IE10

Google Chrome

WIN XP 2002 32-BIT

X

X

X

X

X

 

 

X

WIN XP 2002 PROF. 64-BIT

X

X

X

 

 

 

 

X

WIN VISTA 32-BIT

X

X

 

X

X

X

 

 

WIN VISTA 64-BIT

X

X

 

 

X

 

 

 

WIN 7

X

X

 

 

X

X

 

X

WIN 8

 

 

 

 

 

 

X

 

WINDOWS SERVER 2008/IA32 32BIT

 

 

 

 

 

X

 

 

WINDOWS SERVER 2012/X64 64BIT

 

 

 

 

 

 

X

 

MAC OS X 10.4 (TIGER)

X

 

 

 

 

 

 

 

MAC OS X 10.5 (LEOPARD)

X

 

 

 

 

 

 

 

MAC OS X 10.6 (SNOW LEOPARD)

X

X

 

 

 

 

 

 

MAC OS X 10.7 (LION)

 

X

 

 

 

 

 

 

MAC OS X 10.8 (MOUNTAIN LION)

X

X

LINUX

X

 

 

 

 

 

 

 

 

* NOTE: Firefox 3.6 Mozilla support has ended as of April 24, 2012.

* NOTE: I.E 6.0, 7.0 & 8.0, recommend upgrading to newer browser.


Compatibility Settings for Internet Explorer Users

Please review this document provided by Microsoft on how you can correct compatibility problems between Internet Explorer and the web site.