Delete all your data
- In the top-right corner of Chrome, click the Chrome menu
- Select Delete browsing data.
- In the BASIC dialog that appears, select the checkboxes for all of the following:
- Browsing history
- Cookies and other site data
- Cached images and files
MAKE SURE THE TIME RANGE to "All Time". Then click CLEAR DATA.
It is also a good idea to reboot your device. Rebooting a chromebook is done by clicking on the sign-out box and clicking on the POWER icon and choosing shut down.