September 26, 2016
Welcome to DefinedLearning.com (“Defined Learning”) Website (“Website”). Defined Learning values your privacy and is committed to the protection of its user’s privacy. To communicate our privacy practices, Defined Learning provides this notice explaining our information practices and the choices you can make about the way your information is collected and used.
Information about Us
Our Website is operated by Defined Learning, LLC, also known as Defined Learning. If you would like information on how to contact us, click Contact Us.
1. What Information Is Collected
The following are the types of information we may collect: Defined Learning may collect personal information like name, telephone number, email address, or business mailing address when you access certain areas of the Website that require registration for products and services, or if you require more information about those services.
At times, Defined Learning may collect information that cannot be used to directly identify you, such as browser type, Internet Protocol (IP) address and similar non-personally identifiable information. For example, we may aggregate non-personal information about you and other users who visit certain areas of our Website. Aggregated information will not contain any information that can be linked directly back to you.
When you open emails from us, we may log and store such information. We may also keep records of various communications regarding the types of products and services that you indicate are of interest to you via your response to email and text messaging. You will always have the option to opt-out of such communications by clicking an “unsubscribe” link.
2. How Do We Collect Information
We may collect information from you in several different areas on the Website, including, without limitation, those described below:
You may be asked to complete a registration form and provide personally identifiable information; you may also be asked to choose a user ID and password in order to take advantage of certain features on the Website. Your decision to register is voluntary and if you elect not to provide such information, you will not be able to take advantage of Defined Learning’s products and services.
Cookies and Tracking Technology
Defined Learning may also collect additional information from your web browser each time you visit our Website. We may collect information on the pages that you visit, and other actions that you take while using our Website. This information may include your IP address, the type of browser, the time that your browser was used to access our Website, and the referring Website address.
Our Internet Service Providers (defined below) may also use other standard web-based technologies to analyze your movements while accessing our Website. The technologies include analytic solutions, web “beacons,” “pixel tags,” and “clear gifs.” These technologies help us ascertain the effectiveness of our products and services, product and service campaigns and marketing programs, allow us to customize the services offered on or through our Website, and help determine the best use for Website content, and product and service offerings. Some of this information, including the IP address, may be stored on our Internet service provider’s server logs, and may be available for extended periods of time.
3. How Is your Information Used
DefinedLearning.com uses the services of independent companies to provide certain services to you, including, without limitation, Website hosting services, website analytics and analyses, order fulfilment, and Internet connectivity services (“Internet Service Providers”).
We may use your personal information to send you order confirmations or information about our products and services. Designed to supplement your teaching experience, you will receive materials related to your use of the Website and teaching materials. We may also use your personal information to notify you of offers related to Defined Learning’s products and services.
Additional uses of your non-personal and personal information will allow us to tailor products and services specific to your needs, to help organize and manage your customer relationship and our business, to conduct business, to provide you with customer and member support, to perform functions that are described to you at the time of collection, and to enforce our Website’s Terms and Conditions of Use.
We may also use your IP address to help protect us and our Internet Service Providers from fraud. We may also use non-personal aggregate information to improve our Website. For example, our Internet Service Providers may report to us that there were a particular number of visitors to a certain area of our Website, or that a certain number of men or a certain number of women completed our registration form in particular areas of our Website. Such information may also be used to analyze the effectiveness of our business or product and service offerings.
4. Shared Information
We may share your personal information with the Internet Service Providers as appropriate. We also share personally identifiable information with outside, non-affiliated third parties when it is necessary to: (a) comply with a subpoena or court order; (b) cooperate with law enforcement or other government agency; (c) establish or exercise our legal rights; (d) protect the property or safety of our company and employees, contractors, vendors, and suppliers; (e) defend against legal claims; (f) help with internal and external investigations; or (g) as otherwise required by law or permitted by law. We may disclose and/or transfer your information in connection with the sale or merger of Defined Learning or any transaction that involves the sale, transfer or assignment of some or all of our assets.
5. Links To Social Media Websites, Blogs, Message Boards
If you post personal information online to public facing websites Such postings may cause you to receive unsolicited messages from other parties.
We cannot ensure the security of any information you choose to make public in a chat room, forum, or message board. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose personal information online.
6. Information Security
Defined Learning makes reasonable efforts to ensure that our Internet Service Providers have implemented physical, electronic, and procedural security measures to assist with safeguarding your personal information, and to help protect against unauthorized access and disclosure. Only our authorized personnel and our Internet Service Providers who perform legitimate business functions for Defined Learning are authorized to access your personal information.
Notwithstanding our efforts, the Internet and online services have inherent security risks. Defined Learning cannot promise, and you should not expect, that your personal information, personal searches, and other communications will always remain secure. You should take care with regard to how you handle and disclose your personal information or any username or password that you are required to use to access services on this Website or online service.
7. Data Retention Periods
We will retain your personally identifiable information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at: email@example.com . We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
8. General Audience Website Not Directed Toward Children
This Website is a general audience Website. We do not knowingly collect personal information from children under the age of 13. If Defined Learning or our Internet Service Providers become aware that a child under the age of 13 has provided us with personal information without the parental consent, that information will be deleted from our databases. Parents who have questions about personal information that may have been submitted by a child under the age of 13 should email us at:firstname.lastname@example.org .
10. Access to Personal Information and Consent to Transfer
The first time that you provide us with registration information through our Website, you may be offered the opportunity to subscribe to and receive additional information about our products and services. After your first use, you can make changes to your personal information and your initial choices by accessing your account or by contacting customer service e-mail at:email@example.com .
11. Your California Privacy Rights
California residents have the right to request information from Defined Learning regarding the manner that we may share personal information with affiliated companies and third parties for their direct marketing purposes. To find out what and how we share such information, you may send us an e-mail request at: firstname.lastname@example.org or mail a request to: Privacy Officer, Defined Learning, 900 Skokie Blvd Suite 100 Northbrook, IL 60062, and receive the following information:
A. The categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year, if any;
B. The names and addresses of the third parties who received information for their direct marketing purposes; and
C. Examples of the products and services subject to the third-parties’ direct marketing programs, if the nature of the third parties’ business cannot be determined from their names.