Tickets

What are the different ticket types?

The ticket page specifies the different Zones that are available for purchase. All seats have a great view at the Metropolitan United Church. Zone A tickets will have a more premium view and sound, Zone B will still be on the ground floor but more towards the back of the space. Zone C is in the side balconies and Zone D is more towards the back of the balconies.

Can I buy tickets at the venue?

Tickets are not available for purchase at the venue. All tickets must be purchased through the app or website (www.feverup.com) prior to arriving at the event.

Can I book a ticket for my carer?

If you have any concerns about accessible seating, please contact us at hello@feverup.com

Guests requiring assistance throughout the experience are entitled to apply for 1 free pass for their Personal Assistant/Support worker. Once you have purchased your ticket (it is essential to hold a valid ticket before applying), please contact us with supporting documentation, such as an Access 2 Card or another document depending on your needs.

Is there an age requirement for the event?

All guests must be 8 years old or older to attend. Anyone under the age of 16 must be accompanied by an adult.

Where can I find my ticket?

You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.

You will also find your QR code in your purchase confirmation email.

Ticket changes

Can I change my ticket?

Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Refunds are not allowed under any circumstances. For more information, you can refer to our T&Cs.

Venue information

Where is the experience taking place?

Metropolitan United Church

468 Wellington St, London, ON N6A 3P8

Is there food served?

No food or beverage will be served at the event.

Can I bring animals?

Animals are not allowed, except for service animals.

Does this venue have disability access?

If you have any concerns about accessible seating, please contact us at hello@feverup.com

Is there parking available?

We suggest street parking if it is available or one of the few paid parkades available nearby.

COVID Measures

Do I have to wear a mask?

We encourage all attendees to wear a mask, however this is not a requirement. This policy is subject to change.