Answering the Phone

Hello, Carla Rodriguez Speaking

Answering the Phone

Good morning, Tiger Ltd.

Making Contact

I’d like to speak to Martin Krause, please.

Making Contact

Could I have the sales department, please?

Identifying Yourself

This is Karin Nordby.

Identifying Yourself

My name’s Karin Nordby.

Identifying Yourself

Karin Nordby Speaking.

Stating Your Purpose

I’m calling about…

Stating Your Purpose

The reason I’m calling is…

Making Arrangements

Could we meet on Monday at 11:00?

Making Arrangements

How about June 12th?

Making Arrangements

What about June 12th?

Making Arrangements

Is 9:30 convenient?

Making Arrangements

Is 9:30 OK?

Responding

That’s fine for me.

Responding

That’s OK for me.

Responding

Sorry, I can’t make it then.

Responding

No problem.

Closing

Good. So I’ll see you on the 8th.

Closing

Thank you. Goodbye.

Closing

Right.

Closing

OK, then.

Closing

That’s great, I’ll see you on the 8th

Changing Arrangements

I’m afraid I can’t come on Friday.  I’m very busy that day.

Changing Arrangements

I’m sorry, I can’t make it on Tuesday. I’ve got something on that morning.

Changing Arrangements

We’ve got an appointment for ten o’clock, but I’m afraid something’s come up.

Changing Arrangements

Could we fix another time?