This form is to help us help you with your media files that have been digitized.
What is your name?
What is the name of the media that you have a question or problem with?
If there is no problem with it please state that as well.
Please check off all that apply
Please be specific.
Not usable/not used anymore
Picture quality is worse than original
Sound is poor/no sound
Video starts late or ends early
Video contains errors
If the media is not of the quality you would like what would you like us to do with the digitzed version that we currently have?
If the video quality is shaky then the VHS may be too worn to digitize, so re-recording would be worthless.
Keep it until we can find a viable alternative
Re-record and re-upload (must return tape)
Check original file for quality and re-upload if it is fine
Thank you for your response. We will do our best to address your request shortly.
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