NAFA Library Feedback Form
In order for us to improve our services, we would appreciate it if you could take a few minutes to complete this survey. Alternatively, feedback forms are also available at all our counters.

Thank you.

Please identify yourself. *
Date of Visit
MM
/
DD
/
YYYY
1a. CUSTOMER SERVICE *
Very Good
Good
Average
Poor
Very Poor
Friendly?
Helpful?
Knowledgeable?
Prompt?
1b. Comments on a particular library staff, if any.
Name of Service Staff
Your answer
1c. Compliments / comments?
Your answer
Service point
2a. LIBRARY COLLECTIONS *
Please select where applicable
Very Good
Good
Average
Poor
Very Poor
Arrangement?
Availability?
Current?
Useful?
2b. Comments, if any.
Your answer
3a. FACILITIES *
Very Good
Good
Average
Poor
Very Poor
Desktop PC
Laptop / Ipad / tablet
Webopac Kiosk
Photocopying / Printing machine
Discussion Room
Media Centre
3b. Comments, if any.
Your answer
4a. ENVIRONMENT *
Very Good
Good
Average
Poor
Very Poor
Signages
Furnishing
Layout
Noise Control
Cleanliness
4b. Comments, if any.
Your answer
5. What do you usually do in the Library? *
6a. Any other comments? (eg: recommend a title)
Your answer
6b. Please reserve the new title for me when it is available
7. Contact details - your name? *
Your answer
Your admission no.? *
Your answer
Your email address? *
Your answer
Your mobile / phone no.?
Your answer
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