NAFA Library Feedback Form
In order for us to improve our services, we would appreciate it if you could take a few minutes to complete this survey. Alternatively, feedback forms are also available at all our counters.

Thank you.


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Please identify yourself. *
Date of Visit
MM
/
DD
/
YYYY
1a. CUSTOMER SERVICE *
Very Good
Good
Average
Poor
Very Poor
Friendly?
Helpful?
Knowledgeable?
Prompt?
1b. Comments on a particular library staff, if any.
Name of Service Staff
1c. Compliments / comments?
Service point
Clear selection
2a. LIBRARY COLLECTIONS *
Please select where applicable
Very Good
Good
Average
Poor
Very Poor
Arrangement?
Availability?
Current?
Useful?
2b. Comments, if any.
3a. FACILITIES *
Very Good
Good
Average
Poor
Very Poor
Desktop PC
Laptop / Ipad / tablet
Webopac Kiosk
Photocopying / Printing machine
Discussion Room
nook@library
3b. Comments, if any.
4a. ENVIRONMENT *
Very Good
Good
Average
Poor
Very Poor
Signages
Furnishing
Layout
Noise Control
Cleanliness
4b. Comments, if any.
5a. Any other comments? (eg: recommend a title)
5b. Please reserve the new title for me when it is available
Clear selection
6. Contact details - your name? (Write it down if you request for resources)
Your admission no.
Your email address
Your mobile / phone no.
Submit
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