Parent/Guardian Ordering Help Form
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Did you ask your teacher first?
Before submitting your Help Form request please discuss your question/issue with your teacher and review all of the information below.
Order Fulfillment or Shipping Question? Check here first 
Please check the Vendor Order Fulfillment & Shipping Updates for the most current updates on delivery timelines for Visions vendors. 

Ordering Services processes all orders within 10 business days from the date they are approved by your Visions teacher. At the beginning of the school year and the beginning of the spring semester you may experience delays in receiving your orders. Most Non-Express vendors ship items within 3-4 weeks of order processing date.
Frequently Asked Questions
Answers for common ordering questions: Ordering: Frequently Asked Questions
Vendor-Specific Ordering Information for Curriculum Orders
All vendor-specific ordering and pricing details for Home School students are located on the following document:  Curriculum Vendor Ordering Information 
Please review this information before you create your curriculum order. This will ensure all orders are processed accurately and the correct items are received.
If you are a teacher or staff member at Visions:
Please do not use this Help Form. A separate "Teacher/Staff Help Form" is available via LPAD.
Please fill out the form completely; incomplete forms may result in a delayed response. We thank you for your patience and look forward to serving you this school year! We will respond within 2 business days.
Support Request Type *
Please note: This form is for support from our Ordering Services department only.

Please submit one request per issue and per student.
Please indicate what you need support with.
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