Intake Process
Virginia Commonwealth University (VCU) is committed to providing reasonable accommodations for students with documented disabilities or health-related needs as recognized under the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973. Our mission is to create inclusive and accessible learning environments and to facilitate academic success through innovative services and programs in partnership with faculty, staff, and students at VCU. We assess requests for accommodations on a case-by-case basis and have established policies and procedures designed to ensure equal access to all VCU programs, activities, and facilities. Requests for accommodations will be addressed on a rolling basis and it is recommended that students begin the process a minimum of 4 weeks prior to the start of classes.

In order to register with The Office of Student Accessibility and Educational Opportunity (SAEO) at VCU, any interested student must go through the following three-step process.

Step 1 - Intake Form
We prefer that you complete an electronic intake form on our website. Upon request, a paper version can be made available. This step provides students an initial opportunity to describe their disability in their own words, indicate which accommodations they may be seeking (if known), and provide contact information. This information helps guide the intake meeting.

Step 2 – Documentation
All students seeking accommodations must provide documentation from a qualified healthcare professional confirming a diagnosis and detailing the functional impairment of a disability or health-related issue. If you need copies of the documentation guidelines, please contact SAEO or visit our website at It is very important that your documentation satisfy the SAEO requirements. Documentation may be submitted to SAEO by a student or it may be sent directly from a service provider (physician, therapist, previous school/institution).

Documentation may be delivered in person or sent by email, fax, or mail to the following:
Attn: Student Accessibility and Educational Opportunity
University Student Commons, Suite 018
907 Floyd Avenue
P.O. Box 842529
Richmond, VA 23284-2529
Fax: (804) 828-1944

Step 3 – Intake Meeting
Once SAEO has received an intake form and documentation from a student, these materials will be reviewed by a case manager. If it is determined that documentation does not meet our guidelines or if additional information is needed, the case manager will contact the student to discuss next steps. If the documentation meets guidelines and it appears the
student is eligible for accommodations, the case manager will schedule an initial intake meeting with the student to establish reasonable accommodations and officially register with the SAEO office.

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