ASR Internal Customer Service Kick-off Event Survey : October 24, 2012

Please provide feedback on the ASR Internal Customer Service Kick-off Event. This survey is anonymous and confidential. Responses will be shared only with the ASR Customer Service Team. We appreciate your feedback, as it will help shape the customer service program and toolkit.
* Required

Entire event
Directors' sharing
Scenarios
Speaker (Stephanie McGovern)
Self-reflection
Toolkit Idea

I am motivated to improve or recognize my internal customer service skills.
I recognize the importance of internal customer service in ASR.
I have insight into the personal customer service goals and accountability of ASR directors.
I have practical ideas and tips to try that will improve my customer service skills.
I understand my "hot button" that leads to conflict, as well as how to work toward a resolution.




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