ICT Fault Reporting - For TPSS
1) It's important to include correct location details and brief description of fault / issue.
2) Proper completion of form will facilitate & expedite processing of repairs/maintenance.
3) Technical faults of high severity may take upto 5 / 7 days to fix. We seek your kind understanding and patience on this matter.
4) Replacement of faulty projector / visualiser / etc. - is strictly subject to availability of a loan / replacement set.
******************We look forward to serve you better in every possible way and appreciate your feedback**************
Particulars of Staff / Student
(Name as in NRIC)
ICT/AV Fault Reporting
Control Panel for Projector
Laptop - ACAD - in Lab
DESCRIPTION OF PROBLEM
Please describe if the ICT equipment is faulty or not functioning properly or has been damaged, etc.
Class and Location
Location ( Block, Level, unit)
(When was the ICT equipment first found faulty)
Any Troubleshooting done
Please mention if any troubleshooting attempted by you even if unsuccessful.
Have you reported the fault to TA / ICT personnel?
On a scale of 1- 10 kindly rate the severity of the problem. (5 being the most severe)
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