shopVOX Coach
This is the application for our customer support role - the shopVOX coach. Please write as much as you need to get your point across.
Name
First and Last
Your answer
Email
Your answer
How did you hear about this position?
Your answer
Why would you be a good fit for this role?
Write as much as you need here
Your answer
Tell us about the last time that one of your customers experienced an issue.
How did the problem occur? How did you handle it? What was the outcome? Please be as specific as possible.
Your answer
Which 3 of these MOST excite you?
Here is a sample list of tasks you might perform. Tell us which ones you're MOST excited about and interested in. Choose only 3 - based on your interest and not your opinion of importance.
Required
Which 3 of these LEAST excite you?
Here is a sample list of tasks you might perform. Tell us which ones you're LEAST excited about and interested in. Choose only 3 - based on your interest and not your opinion of importance.
Required
Write up a brief plan for how you would onboard a new shopVOX user on their first day.
Please focus more on the content and resources shared with the user, rather than the application itself. Again - write as much or as little as you need to get your point across - but please try to be specific.
Your answer
What do you do for fun?
What are you interested in outside of work? What are your hobbies?
Your answer
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