2017 Client Feedback Form
Thank you for coming in to talk with a volunteer at the Peer Support Centre.

We're always trying to make our service better, which is why we've asked you to tell us about your experience at the Peer Support Centre.

All the information given in this form will remain confidential within our service.

This form will only take about 5-10 minutes to complete. After completing the form you can enter a draw to win a $25 gift card to Daily Grind.

We appreciate your generosity in giving us your feedback!

How was the session?
I was comfortable walking into the Centre.
Strongly Disagree
Strongly Agree
I was comfortable talking with the volunteer listener.
Strongly Disagree
Strongly Agree
I was listened to without judgement.
Strongly Disagree
Strongly Agree
I felt empowered after the session was over.
Strongly Disagree
Strongly Agree
The space provided felt safe.
Strongly Disagree
Strongly Agree
I felt the timing of the session was appropriate.
Strongly Disagree
Strongly Agree
I understood the confidentiality agreement set at the beginning of the session.
Strongly Disagree
Strongly Agree
I understand the short-term nature of the service.
Our sessions are 1 hour long and we cannot take reoccurring clients. We are able to offer additional sessions if (1) the situation changes, (2) you feel unsafe, or (3) you have something completely different going on.
Strongly Disagree
Strongly Agree
I left the session with a good strategy plan of what to do next.
Strongly Disagree
Strongly Agree
I received the support I expected of the service.
Strongly Disagree
Strongly Agree
What would you like to tell us about your experience at the Peer Support Centre?
Your answer
Would you recommend the services offered by the Peer Support Centre to someone else?
Want to keep the conversation going?
If you would like to chat with an administration member about your experience at the Peer Support Centre, please email psc@su.ualberta.ca with a brief summary of your experience and how we could help.
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