The Richmond Community College Help Desk is available to all students for general technical problems including username and password resets for WebAdvisor, RCC Student E-mail, and Moodle. All course-specific questions (such as those about assignments, tests, grades, and course content) should be directed to the instructor only. Student should submit a help request online by completing the form below OR by calling the Academic Success Center at (910) 410-1757. Help request personnel are available Monday through Thursday 8 AM – 9 PM and Friday 8AM – 2:30PM. All requests made after 2:30PM on Friday will be on as soon as possible on the following Monday.
For those students who never log into their email account, the "default" password is "rcc+student ID number" without the quotations. For example: rcc0123456 would be the password for the student whose student ID number is "0123456". Once you successfully log onto your email, please make sure TO CHANGE YOUR PASSWORD - VERY IMPORTANT!!!