SOCIFI - Hotspot / AP Related Support Request
Please fill this form to speed up the resolution time of your issue. Thank you.
Your contact email *
Your answer
SOCIFI Dashboard account (email) *
Your answer
Name of affected brand *
Your answer
Issue you're facing to *
Your answer
Public IP of your WAN *
Your answer
MAC Address of affected Hotspot(s) / AP(s) *
Your answer
Vendor of your AP / Captive Portal *
E.g. Cisco Meraki, Xirrus, Mikrotik or other.
Your answer
MAC Address of device you use for testing *
This could be your mobile phone mac address, laptop mac address etc.
Your answer
Vendor, Operating System & Version of your testing device *
E.g. RIM Blackberry Priv, Android, 6.0
Your answer
Date of the incident *
MM
/
DD
/
YYYY
Time of the incident *
Time
:
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