Library User Experience Survey
As the Library engages its staff, trustees, and the community in the strategic planning process, we want to hear from you regarding your experiences as a Reed Memorial Library patron. There are just five questions to complete; feel free to write as much or as little as you wish. All responses are anonymous. We appreciate your time and consideration.
Describe your most memorable encounter or interpersonal transaction at the Reed Memorial Library. Please tell us what happened, what you learned, and how the experience felt.
Your answer
Strongly Agree
Agree
Undecided
Disagree
Strongly Disagree
I was able to find what I was looking for
I discovered something interesting that I didn't expect to find
I was able to find my way around the Library without difficulty
The Library is a comfortable place to spend time
Describe 1 - 3 concrete strengths of Reed Memorial Library. Which strength is most important to you?
Your answer
Describe 1 - 3 weaknesses. What could be done to improve?
Your answer
Thinking about the Library's strengths and weaknesses, please consider the following statements:
Strongly Agree
Agree
Undecided
Disagree
Strongly Disagree
I think of the Library as a place for the hunting and gathering of knowledge and wisdom
The Library plays an important role in the quality of life in Ravenna
Digital and analog technologies are effectively integrated and delivered in a useful manner
The Library's collection of books, CDs, DVDs and digital content encourages exploration and discovery
Please add any further comments you wish to share. Thank you for your time.
Your answer
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