PRINTING VERTICAL - Your Feedback Please
Please take 2 minutes to answer 15 multiple choice questions about our Products, Services and Overall Performance. Your feedback will help us to improve our service to you.
RATING SYSTEM
1 = Exceeded your Expectations
2 = Met your Expectations
3 = Below your Expectations
Many thanks in advance.
* Required
SERVICE - The sales person I deal with is knowledgeable, presentable, friendly & offers me options ?
*
1
2
3
SERVICE - I receive quotes in a reasonable time frame
*
1
2
3
SERVICE - For your last order were you given a delivery time frame ?
*
Yes
No
SERVICE - Were you updated throughout the production process & communication was clear ?
*
Yes
No
SERVICE - Was the promised delivery time frame was honoured ?
*
Yes
No
No delivery time commitment was given
PRODUCT - I was happy with the product supplied
*
1
2
3
PRODUCT - I felt the purchase was value for money
*
1
2
3
PRODUCTS - What other products would you like us to offer ? (Optional)
Your answer
OVERALL RATING - How would you rate the overall experience ?
*
1
2
3
OVERALL - Would you come back ?
*
Yes
No
OVERALL - Would you recommend us to a friend?
*
Yes
No
Do you use other printer ? (Optional)
Yes
No
Clear selection
How could we improve our service to receive more business from you? (Optional)
Your answer
How did you come to know about us?
*
Tick as many boxes as required
Long Established Relationship
Referred
Promotional Email
Web Search
Printed Advert
Yellow Pages
Our Merchandise
Branded Vehicles
Outdoor Signage
Sales Person Contacted You
Required
What Products do we provide you with ?
*
Tick as many boxes as required
Packaging
Publications - Reports & Magazines
Marketing Materials
Printed Office Stationery
Continuous Office Stationery
Unprinted Office Consumables
Branded Promotional Items
Diaries & Calendars
Z-Cards
Required
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