PRINTING VERTICAL - Your Feedback Please

Please take 2 minutes to answer 15 multiple choice questions about our Products, Services and Overall Performance. Your feedback will help us to improve our service to you.

RATING SYSTEM
1 = Exceeded your Expectations
2 = Met your Expectations
3 = Below your Expectations

Many thanks in advance.

SERVICE - The sales person I deal with is knowledgeable, presentable, friendly & offers me options ?

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SERVICE - I receive quotes in a reasonable time frame

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SERVICE - For your last order were you given a delivery time frame ?

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SERVICE - Were you updated throughout the production process & communication was clear ?

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SERVICE - Was the promised delivery time frame was honoured ?

Yes
No
No delivery time commitment was given

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PRODUCT - I was happy with the product supplied

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PRODUCT - I felt the purchase was value for money

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PRODUCTS - What other products would you like us to offer ? (Optional)

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OVERALL RATING - How would you rate the overall experience ?

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OVERALL - Would you come back ?

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OVERALL - Would you recommend us to a friend?

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Do you use other printer ? (Optional)

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How could we improve our service to receive more business from you? (Optional)

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What Products do we provide you with ?

Tick as many boxes as required

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