NiteLine Survey

Thank you for taking the time to complete our short survey.

All responses are confidential and none of the information you provide can be linked to you or your call.

The purpose of this survey is to help us better understand our callers and allow us to continually improve the quality of our service.

What medium did you use?

Phone

Instant Messaging

Was this your first time contacting NiteLine?

Yes

Age

17 or younger

18-24

25-34

35-44

45-54

55-64

65+

Prefer not to say

Gender

Male

Female

Prefer not to say

Other:

Which college/university do you attend?

ITB

ITT

NCAD

NCI

RCSI

TCD

UCD

I'm not a college/university student

Other:

What type of student are you?

Undergradutate

Postgraduate

Masters or Ph.D student

Mature student

Erasmus student

Prefer not to say

Other:

What was your reason for calling?

Your answer

How would you rate your experience with NiteLine?

0 (not at all helpful)

5 (extremely helpful)

What improvements do you think we could make to NiteLine?

Your answer

How did you hear about NiteLine?

Publicity in my college/university e.g. posters, stickers, publicity stand and events, etc.

Social Media

Word of mouth

Through the Public Faces

From lecturers/college staff

From my Students' Union

Other:

Are there any other services you think we could provide for students?

Your answer

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