Canadian Footwear Customer Service Survey
We are always striving to improve our service and we value your feedback. Please take a few minutes to answer the following questions about your your most recent visit to Canadian Footwear. As a Thank you for completing this form, we will enter your name into one of our regular PRIZE DRAWS.Thank you for helping to make us better!
How did you hear about us?
Which location did you shop at? *
How would you describe the greeting / welcome feeling when you arrived at the store? *
How busy was it in the store when you arrived? *
Did you feel there was a sense of calm and control in the showroom, considering how busy the store may have been? *
How long did you have to wait for service? *
How often does this store have what you want in stock? *
How would you describe the state of cleanliness at this location? *
How visually appealing was the merchandising and layout of this store? *
How friendly and energetic were the employees at this store? *
How knowledgeable did our sales associate seem to you? *
How effective was this store at resolving customer concerns ? *
How effective was the sales associate at determining your needs and providing options ? *
Was your experience with customer service at our store better than you expected it to be , or about what you expected it to be? *
Did you leave with the feeling that we appreciated your business? *
How likely is it that you would recommend this store to a friend, colleague or family member? *
Unlikely to recommend
Very likely to recommend
Do you recall the date and/or time you shopped in our store and the name of the sales associate who assisted you ? Please enter it below with any other additional comments:
If you would like to receive occasional information about store events and promotions via EMAIL as well as be ENTERED INTO REGULAR DRAWS for FREE MERCHANDISE please provide your full name and email address below
First Name
Last Name
Email Address
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