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To confirm your email, click or tap the link in the email you got when you created the account. Can't find the email?
Confirming your email helps us know we're sending your account info to the right place.
Note: Please confirm your email as soon as possible. You may not be able to use your account until you confirm your email.
Helps keep your account secure
Makes it easier to connect with friends and family for healthcare relatives management
Makes it easier to regain access to your account if you have trouble logging in
If you see a number suggested for you when we ask you to add your phone number, it will only be added to your account if you choose to confirm and verify it.
Check your junk mail folder. If you're using Gmail, check your Social emails.
Make sure that you entered the correct email. If you entered the wrong email, you can change it and send the email again.
Log Into Your Account : " Make sure no one else is logged into MEDx.Care on your computer To log someone else out, click at the top right of your MEDx.Care homepage and select Log Out Go to the top of www.medx.care and enter one of the following: Email address: You can log in with any email address that's listed on your MEDx.Care account Username: You can also log in with your username Phone number: If you have a mobile phone number confirmed on your account you can enter it here (skip the zeros before the country code and any symbols) Enter your password Click Log In"
How do I log out of MEDx.Care ? "To log out of MEDx.Care : Click at the bottom left of any MEDx.Care page Select Log Out"
I don't know if I still have a MEDx.Care account: "If an account you created is still on MEDx.Care , we can help you find it. You'll need to know an email address, a phone number, or the username associated with your account.If you're still having trouble finding your account, a friend may be able to help you.Note: once you find the account, you can reset your password. You can then continue using your account"
I have two accounts. Can I merge them? We don't currently offer a way to merge two accounts.
"How can I make my MEDx.Care password strong? "When you create a new password, make sure that it's at least 6 characters long. Try to use a complex combination of numbers, letters and punctuation marks.If you see a message letting you know the password you entered isn't strong enough, try mixing together uppercase and lowercase letters. You can also make the password more complex by making it longer with a phrase or series of words that you can easily remember, but no one else knows.Keep in mind that your MEDx.Care password should also be different than the passwords you use to log into other accounts, like your email or bank account."
Can you send me a copy of my password without resetting it? "We can't send you a copy of your password without resetting it. If you're having trouble remembering your password, you can change it.Note: if you're already logged in, you can change your password from your settings."
"Login Help - I can't log in." "If you're having trouble logging into your MEDx.Care account here are a few things to try: Reset your password"
I'm not receiving the email to reset my password. "If you requested a new password but didn't receive your password-reset email: Check the spam or junk mail folder in your email accounts linked to your MEDx.Care account. . Check the mobile numbers connected to your MEDx.Care account. Try to reset your password again."
"Notifications" Notifications are updates about activity on MEDx.Care .
Does MEDx.Care sell my information? "No, we don't sell any of your information to anyone and we never will.You have control over how your information is shared. To learn more about the controls you have, visit medx.care Privacy Basics."
How do I add or change my profile picture? "
To add a profile picture or change your current profile picture: Go to your profile and hover over your profile picture. Click Update Profile Picture. You can: Upload a photo from your computer. Take a new photo. Select a photo you've already uploaded or one you're tagged in. Crop your photo and click Crop and Save. If you don't want to crop your photo, click Skip Cropping in the bottom left, then click Save.Your current profile picture is always public.Note: Your profile picture must be at least 180 pixels wide."
My 3 years medical records : In order to allow everyone not having a past record to store their past record; it is advised to build your last 3 years medical record.
How Long do i have to write a review after a consultation ended? It will always be available for editing
Can i edit a review i wrote? Yes, you can change the text and rating anytime
Can i delete or reply to a review i disagree? No
Can i leave a review for a care provider that cancelled the appointment? At moment not yet