Return Authorization Form -
All returns without a prior authorization will be refused by our returns department. You must absolutely obtain a Return Authorization Number before returning anything to us.
Order Number from Proteinco.ca
First and Last Name
Phone Number / Cell Phone
Reason For return
Wrong item received
Damaged or faulty items
Item not received
Do not like the taste
If other above, provide details
Is the container open?/Seal Broken
YES Unfortunately not eligible for a return/refund/credit
Additional information about the return
I have read the policy before asking for a retrurn
Try Before you Open PolicyYou are a new customer, never tried one of our products and you are concerned about the taste? Specifically for you, we have launched our “Try Before you open Policy”.It is simple:When placing an order, if you have never purchased that specific product/flavour, simply ask for a sample of the exact same product/flavour.We will include it with your order. Before breaking the product seal, enjoy our complimentary sample. You like it. Enjoy your product and break the seal.If you do not like it, within 14 days of receiving it, simply pack the product that you have purchased in its original box and complete our Return Authorization Form at -----Once we receive it back, we will inspect it give you a store credit if returned intact with no broken seal. The store credit will be applicable to any future purchase with no expiration period.Failure to comply with this policy will forfeit your privilege to receive a store credit in exchange for returning any product.
I have read and understand the of Return Policy located at
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