Traveling During the Summer Season?
Let us know by May 31 and get the weeks refunded with no fee.
Notices after that date have a $5 service fee.
Requests made within 1-week of the pickup date will not be processed or refunded. We highly encourage you to send a friend/partner/neighbor/coworker to pick up on your behalf if you are within the 1-week window and cannot pick up.
Refunds will be processed in the order of the week requested off and you will receive confirmation that your refund has been placed at least 1 week prior to the week missed. You do not need to email to confirm.

*Please email with any questions*

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