Dear Twitch Support: I am experiencing lag

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If you are experiencing lag or stutter, or if the video stops but the audio continues, please complete this form.

NOTE: If you are trying to watch a resolution with a "+", such as 720p+, the channel is using a higher than normal bitrate, which means more data to process, which affects your bandwidth and/or computer's ability to process and sustain that amount of data. You should always try a lower resolution first, if available, before completing this form.

In what state/country are you located? *

Who is your Internet Service Provider (ISP)? *

If you plan to contact your ISP, ask them to "peer" (ie, direct connect) with Twitch. http://en.wikipedia.org/wiki/Peering

What is your IP address? *

You can get this from http://www.whatismyip.com/

Does this happen at any hour of the day or a specific time of the day? *

Any Time

Morning

Midday/Afternoon

Evening

After Midnight

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