Feedback Tool Moodle ISU


The Feedback activity can be used to create a custom survey. The survey results can be collected anonymously if desired. The results of the survey can be viewed in detail or as a graph, giving an overall summary. The feedback results may also be exported as an Excel file.

For course evaluation specific information, see Course Evaluation Procedures or contact the ITRC - (208) 282-5880 or email

This guide will help you to understand:

Add a Feedback Activity

The feedback activity allows you to craft your own questions to receive feedback from you students giving you the information that you need to improve your course.

  1. Turn editing on. For more information,see Moodle ISU Overview
  2. In the week/topic you wish to add the resource to, Click Add an activity or resource.

  1. Select Feedback.
  2. Click Add.



  1. In the Name field, Type the name of the Feedback. This will display to the students on the course homepage.
  2. In the Description field, Type a description of the page or any other information such as instructions you would like the students to see.

Note: If you wish to have the description displayed to students on the homepage, Check Display description on course page.


  1. Check the Enable box for the Allow answers from section to activate the dropdown menus.
  2. From the dropdown menus, Select the desired open date and time.
  3. Check the Enable box for the Allow answers to section to activate the dropdown menu.
  4. From the dropdown menus, Select the desired close date and time.

Note: You do not have to use both the open and close options. You can set up one, the other, or none at all.

Question and submission settings

  1. Record user names - You have the option of making the evaluations anonymous or the option of seeing each student’s name and their answers.
  2. Allow multiple submissions - If Yes is selected, the students will be able to give feedback multiple times.
  3. Enable notification of submissions - If Yes is selected, this will send an e-mail notification to all teachers in the course each time a student completes the evaluation.
  4. Auto number questions - If Yes is selected, the feedback questions will be automatically numbered.

After Submission

  1. Show analysis page - Allows you to share results with the students by choosing Yes or No from the drop down menu.
  2. Completion message - Allows you to type in a message to display to students at the end of the evaluation.
  3. Link to next activity - By default, the continue button that is displayed after the feedback is finished takes the student back to the course page.
  1. If you would like the Continue button to take the student somewhere else, Type or Paste the desired URL page in the text box.

Common module settings

  1. Choose whether to Show on course page or Hide from students the Page (default is Show)
  2. Enter an ID number only if you want a way of identifying the activity for grade calculation purposes. If the activity is not included in any grade calculation then the ID number field may be left blank.

For more information on Common module settings, see Groups and Groupings

Restrict access

For more information, see Restrict Access

Activity completion

For more information, see Activity Completion

To save:

  1. Click Save and display to be taken to the feedback activity.
  2. Click Save and return to course to be taken back to the course homepage.
  3. Click Cancel to delete the activity and return to the homepage of the course.

The Overview Tab

The Overview section will allow you to view your description of the survey and the message or URL link that the students will be redirected to after submitting feedback.

Note: If there is not a URL listed in the Page after submit text box, the students will be directed back to the course homepage.

The Overview area will also allow you to select which groups you want to make visible for the feedback activity.

You will need to have set up groups in order to use this function.

For more information, see Groups and Groupings

Edit Questions Tab

The Edit questions tab will allow you to add questions to your feedback. Additionally,  it shows you a preview of the feedback. You can also use this tab to edit, reorder, remove, etc questions.

  1. From the Add question dropdown menu, Select the type of question you wish to create.

  1. Add a page break: This is not a question and is used for the Dependence Item feature that is discussed later on in this guide.
  2. Captcha: This asks a person to write out some distorted text which is displayed on the screen. It is a test to make sure a real person is filling in the form and not an automatic spamming program.
  3. Information: This is not a question; it is automatically generated information which contains: when the evaluation was started, the course name, and the semester. You have the option of using three different information tools:
  1. Response time: Shows the date and time the evaluation was completed.
  2. Course: Gives the name of the course.
  3. Course category: Gives the semester and year of the course
  1. Label: Similar to a standard Moodle label, this allows you to add text (such as special instructions) between questions allowing for extra explanation or to divide the feedback into sections

Note: You do have the option to make each question a requirement to answer or not by Clicking on the checkbox next to Required.

  1. Longer text answer. This option is for creating a text box (you specify how large the answer box will appear in rows and columns) in which people can write a long answer.
  1. Suggestions for answer box:
  1. Width: 30-40
  2. Lines: 15-20

  1. Multiple choice: Here you can provide a list of responses for students to choose.
  1. Type your question into the Question text box.
  2. From the Adjustment dropdown menu, Select whether the questions get displayed in a vertical or horizontal order.
  3. From the Multiple choice type dropdown menu, Select the type of multiple choice question that you want to use.
  4. In the Multiple choice values text box, Type your answers. Make sure that you use a separate line for each answer.
  5. Click Save question.

  1. Multiple choice (rated): This is similar to the other multiple choice option. However, the rated choice option will allow you to put numerical value to your students’ answers if you want to analyze them statistically. The value will be a sliding scale (Likert Scale). To construct the answers:
  1. With certain types of questions, you can choose to Hide the “not selected” option. This will make it so that students cannot pick the “not selected” option as their answer. (Choosing to allow the not selected option can distort your statistics). You can also choose whether or not you want to analyze empty submits with the Do not analyze empty submits option. If you choose Yes, the question will not be analyzed if left blank by the student.
  2. Enter the rating number (e.g. 1) followed by a forward slash (/) into the Multiple choice values text box.
  3. Insert a space after the forward slash.
  4. Type your question out after the space. It should end up looking like this: “1/Answer”
  5. Repeat this process for however many answers you want.

  1. Click Save question.
  2. Type a label into the Label text box. The label is for you to identify the question later. It can be as simple as “Q1” for Question 1.
  1. Numeric answer: This is used for questions that need a specific number as the response. For example, “How old are you?”
  1. Type the question into the Question text box.
  2. Enter the acceptable range for the numeric answer by using the Range from and Range to text boxes.
  3. The question will provide the acceptable range that you’ve created. For example: “How old are you? (1-100).” In this example question, the acceptable range is 1 to 100.
  4. Click Save to save your question.

  1. Short text answer: This option lets you specify a single line answer. You must specify the maximum number of characters you will accept, so that the answer is not too long and/or does not run over the length of the box on screen.

Note: The Text field width option scale does not correspond to the Longer text width option - it is smaller.  For example, a 40-width short text field will be narrower than a 40-width longer text field. It is recommended that you make the Text field width the same value as the maximum of characters accepted.

Templates Tab

The Templates tab is used to select and/or save templates. It can also be used to export and import questions into the feedback. The export/import function can be very useful especially if you are using the same set of questions in multiple feedbacks. The questions are saved in an .xml file which can be saved on your computer, imported into other classes and/or shared with colleagues.

Note: In general, it is recommended that you do not use templates in feedbacks as once they have been added, they cannot be deleted.

If you have questions regarding templates, contact the ITRC - (208) 282-5880 or email

To export questions:

  1. Go to the Templates tab.
  2. Underneath the Save these questions as a new template section, you will have the option of either exporting or importing questions.
  3. Click Export questions.

  1. In the pop-up window, Select Save File.
  2. Click OK.

To import questions:

  1. Click Import questions.

  1. Select whether you want to Delete old items or Append new items.

Note: Deleting old items will delete all the current questions and user responses. Appending new items will preserve all the old questions and the assigned values.

  1. Click Choose a file.

  1. Locate your saved questions.
  2. Select the file.
  3. Click Upload this file.

Analysis Tab

Within the Analysis tab, you will be able to view a list of all responses submitted for each of the questions within the feedback activity. These responses are shown in graph form. These results can be exported to Excel. For more information, see Exporting Results as an Excel Date File.

Show Responses Tab

Within the Show responses tab, you can view the responses submitted by each user. These responses show all answers to all questions within the Feedback activity for an individual user. You can also download this data.

  1. Click the Show responses tab.
  2. Scroll to see results or download data by clicking the dropdown arrow and Select Microsoft Excel 

  1. Click Download
  2. Click OK to Save file

Note: If you selected Anonymous for the Record user names option when creating the activity, you will still be able to look at individual responses - you just won’t be able to see who submitted them.

Show Non-Respondents Tab

Note: This tab is available only if the responses are not set to anonymous.

  1. Click the Show non-respondents tab.
  2. On this page, you can Select the students you would like to message. These are students who have not submitted a response to the activity.

  1. Scroll down to the message box.
  2. Once you have your message written, Click Send.

Dependence Item

Dependence Item is a feature that allows you to make the questions in which you have added to the survey dependent upon the answer to a previous question. For example, Question 1 might ask if the student has a dog. The next question the student gets will depend upon whether the student answers “yes” or “no.” If the student answers “no,” their Question 2 could ask if they would like to have a dog. If they answered “yes,” their Question 2 might ask if their dog is big or small.

Note: It is recommended that your questions have a label. Doing so will assist in mapping questions that use the dependence item.

  1. Select the feedback activity you wish to use.

  1. Click the Edit questions tab.

  1. From the Add question to activity dropdown menu, Select the question type you wish to use.
  2. Check the Required box to make this a required question.

  1. Type out the question into the appropriate field(s).
  2. Locate the Dependence item options.

  1. Select the label for the question you would like the new question to depend on from the Dependence item dropdown menu.
  2. In the Dependence value box, Type the answer to a previous question upon which this question will depend.
  3. Click Save question to be taken back to the Editing questions main screen.
  4. Repeat these steps however many times you want to in order to create your feedback with Dependence item functionality.

Note: The end result should look similar to this.

Duplicating Questions

When creating multiple questions with similar format, you can save yourself some time by editing an existing question and saving it as a new question.

  1. From the Editing questions tab, Locate the question you would like to copy.
  2. Click the EDIT button then Edit Question.

  1. Make all necessary changes to the question.
  2. Click Save as new question at the bottom of the page.

For more information, see Building Feedback

For additional assistance, contact the ITRC - (208) 282-5880 or email

This work was done by Instructional Technology Resource Center at Idaho State University and is licensed under the Creative Commons Unported License. To view a copy of this license, visit Attribution Noncommercial 3.0 United States or send a letter to Creative Commons, 444 Castro Street, Suite 900, Mountain View, California, 94041, USA.