Hopkinton Public Library Customer Satisfaction Survey
This survey is provided as an opportunity for you to give feedback on the level of service that you have received from the Library and on how we can better serve you. Please answer the questions based on your most recent call, visit or contact. Thank you!
What was the reason for your visit, e-mail, or call to the Hopkinton Public Library or our website?
Check all that apply.
Please indicate how strongly you agree or disagree with the following statements.
Library staff answered questions and/or returned calls promptly.
Library staff was friendly and courteous.
Library staff handled my request in a reasonable amount of time or explained why it would take longer.
Library staff were knowledgeable and professional.
Please indicate your overall level of satisfaction with the service you received.
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