Knowledge Base Feedback Survey
Thank you for taking the time to provide feedback about the new Helpshift Knowledge Base! We'd like to hear your about your experience with the Getting Started Guides, FAQ categories, search results, and our previous support portal (deprecated June 2017).

We always welcome user feedback as a way for us to improve our resources. Please feel free to reach out to at any time with any additional information you'd like to share.

Email address *
What is your Helpshift domain? *
Your answer
How often did you use the previous Helpshift Support Portal? (deprecated March 2017) *
When you used the previous Helpshift Support Portal, how helpful did you find it?
Not at all helpful
Extremely helpful
Which Getting Started guides have you found helpful? Check all that apply.
Which FAQ sections do you feel need improvement? Check all that apply.
Optional: provide additional information about what could be done to improve the sections you checked above.
Your answer
How accurate were your search results?
Not at all accurate
Extremely accurate
Overall, did you have a positive experience with the Knowledge Base? *
If you answered ‘No’ above, what feedback do you have for us to improve the Knowledge Base?
Your answer
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