Reference Service Survey
Thank you for taking the time to complete this survey.
1. How many visits to the Reference Desk have you made in the past year?
This was my first visit
7 or more visits
2. What was your reference question about today?
check all that apply
Research help for a course assignment
Instructions on library procedures (e.g. how to use the catalog; loaning a book from another UH library)
Computer or printer help
Locating a specific book or article
3. How would you rate the overall quality of your experience at the reference desk?
4. I felt that the librarian exerted his/her best effort in answering my question.
5. How likely are you to return to the Reference Desk in the future?
Not likely: I won't need much help in the future
Not likely: I don't think the Reference Desk is helpful
6. How comfortable did you feel approaching the librarian?
7a. Do you feel that the Reference Desk is easy to locate?
Please mark "no" if you experienced any confusion in finding the reference desk
7b. If you marked "no", please tell us what prohibited you from easily accessing the Reference Desk and/or any suggestions to make the Desk more visible.
Please feel free to provide additional comments regarding our reference services.
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