Customer Experience Survey
To our Valued GrainPro Partner/Client,

As our valuable partner/client, your opinion is highly important to us. For us to be able to serve you better, we would like to know your feedback on the products and services our company has provided. We assure you that your responses will be kept confidential and will not be used for any purpose other than the survey conducted. This survey will take approximately 5 minutes to complete.

Thank you very much for your support!

Company Name:
Your answer
Customer Name:
Your answer
Contact Details:
Your answer
Email address:
Your answer
Product Purchased:
** Please tick the appropriate circle to indicate your degree of satisfaction.
1. PRODUCT PRICE: How satisfied are you with the price of the product/s you have just bought.
Very Unsatisfied
Very Satisfied
2. PURCHASE EXPERIENCE: How satisfied are you with the speed and ease of your negotiation and purchase experience with us?
Very Unsatisfied
Very Satisfied
3. SALES PERSONNEL: How satisfied are you with our Sales Personnel in the handling of your purchase requirements.
Very Unsatisfied
Very Satisfied
4. AFTER SALES SUPPORT: How satisfied are you with our Technical Support team in training and addressing your installation concerns.
Very Unsatisfied
Very Satisfied
5. PRODUCT QUALITY & BENEFITS: (for repeat customers only) How satisfied are you on the benefits of our products in terms of quality preservation or drying of your agricultural commodities.
Very Unsatisfied
Very Satisfied
6. Will you purchase our products and services again?
Definitely Will Not
Definitely Will
7. How likely are you to recommend our products and services to others?
Definitely Will Not
Definitely Will
8. How did you first know about our company, products and services?
Interviewer’s Name
Your answer
Date
MM
/
DD
/
YYYY
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