Vehicle Purchase Scam
You find a cheap car online, and the seller claims that for your protection the purchase will be completed via Google Payments or Google Play. The car price is "too good to be true" and the seller claims a need to sell the car quickly because he or she is moving, moving out of the country, being called for military service, getting a divorce, etc. The reality is that there is no car, and you won’t be using Google Payments. Instead, the seller will send you an invoice that appears to be from Google Payments or Google Play, but will instruct you to make the payment via Google Play gift cards, Western Union, MoneyGram or bank transfer.

A legitimate Google Payments transaction will require that you sign in to your Google Account and execute the payment using the Google Payments interface. Google Payments does not accept wire transfers/bank transfers or payments via Western Union/MoneyGram, nor does it use any escrow type of payment

Google Payments used to be called Google Wallet or Google Checkout, and some scammers still use the Wallet or Checkout logo and trademarks in their emails and other communications.

Google Play gift cards are meant for purchases of Apps, Books, Movies, Music and subscriptions on the Google Play store. It is a violation of our terms of service to use Google Play gift cards for anything other than purchases offered in the Google Play store. Vehicles and boats are not items eligible for purchase on the Google Play Store ( To view what you can purchase on the Google Play store in your country, visit the Google Play Help Center page (


Read more about the vehicle purchase scam (

If you think you've encountered a scam involving a fraudulent Google Payments or Google Play transaction, complete this form to provide information to Google. The information you provide us with may be used to further investigate this matter in aggregate, and may be shared with the appropriate authorities as part of our effort to shut down these types of operations.

If you received the email from a Gmail address, you can report abuse ( to help Google take appropriate action on accounts involved in this scam.

Email address *
Report a Vehicle Purchase Scam
Some unauthorized sellers or individuals spoof Google text, images, and trademarks in order to fraudulently create Google Payments invoices. If you're not sure if your completed transaction was legitimate, you can contact us ( to find out.

Complete this form if you believe you've encountered a scam involving a fraudulent Google Payments transaction. The information you provide us with may be used to further investigate this matter in aggregate, and may be shared with the appropriate authorities as part of our effort to shut down these types of operations.

Google Payments is unable to respond to all individual inquiries. For immediate attention to your matter, contact your card-issuing bank and/or the appropriate authorities to report the fraudulent activity.

Submit this form once for each fraudulent transaction you'd like to report. If you're having trouble filling in the form or need additional information to do so, give us a call (

Your Contact Information
First Name:
Last Name:
Phone Number:
Transaction Details:
Date of First Interaction with Seller:
Amount Listed ($):
Item You Tried to Purchase:
Name(s) of Fraudulent Seller:
Email Address(es) Associated with the Fraudulent Seller:
Phone Number Associated with the Fraudulent Seller:
Site and/or URL Where You Found This Item/Seller:
How did you send money to the seller?
Was money requested?
How much was requested?
Did you send money?
How much did you send?
How did you send the money?
If you used Google Payments to send money, provide the account of the receiver here (example:
If you used Google Play Gift Cards to send money, provide the gift card number (located on the back of the card) here.
You can also upload photos of the Google Play Gift cards here.
To provide header information in Gmail:
To obtain the header information in Gmail, follow these instructions:
Were you asked to send any other information?
Please provide details of other information requested.
Supporting Documentation:
Scan and upload all relevant records related to your transaction, including fraudulent emails or notifications you received, records of money/bank transfers, etc.

Send the attachment(s) to using the same email account used to report the scam in this form.

Additional Information:
Please describe your interaction with the coordinator/representative. If you sent money, include any unique identifiers for this transaction, such as the MoneyGram Reference Number, Western Union Money Transfer Control Number, or the bank account / routing number you were instructed to transfer funds to. Unique identifiers does not include any account credentials, secret hint questions/answers, etc…
Description of Additional Interaction:
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