1) if its something like youtube is blocked, or a site that shouldn't be blocked is showing as such, a reboot and logging back in will fix it 99% of the time, occasionally our computers get out of sync, this fixes it.
2) please make sure the power is plugged in, yes it sounds simple, but it saves a trip to plug in a wire.
3) If there has been a power outage/surge, I am aware that most buildings will break, I am likely already working on it.
4) I prioritize problems, if an entire school is down it takes precedence over a printer being jammed up.
Please use a separate form for each request.