Patient Satisfaction Survey
We strive to provide high-quality care in a convenient, friendly, and relaxed environment.

Your feedback about your recent EBSC experience would be very valuable in helping us to achieve this goal.

Please note that all data collected in this survey is for internal audit purposes only.
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Procedure Details
Type of Procedure *
Type of Anaesthetic *
When did you have your procedure/consultation?
MM
/
DD
/
YYYY
Service Quality
This section contains questions regarding the quality of our service in several key areas.
How good was your experience with our reception? *
Not Applicable
Poor
Satisfactory
Good
Very Good
Excellent
Telephone availability
Ability to answer queries by telephone
Appointment timing
How good was your experience during the consultation process? *
Not Applicable
Poor
Satisfactory
Good
Very Good
Excellent
The length of your consultation
Our ability to listen to you
Our ability to answer your questions
How good was your experience of our procedure-related care? *
Not Applicable
Poor
Satisfactory
Good
Very Good
Excellent
The care you received before your procedure
The care you received during your procedure
The care you received after your procedure
How good was the information we provided? *
Not Applicable
Poor
Satisfactory
Good
Very Good
Excellent
The pre-operative information you received
Information for you to care for yourself at home
Overall Satisfaction
How well did we treat you? *
Not Applicable
Poor
Satisfactory
Good
Very Good
Excellent
Our ability to treat you with dignity and respect
Our ability to meet any cultural or special needs
Our protection of your privacy
Our ability to relieve any nausea
Our ability to relieve any pain
Our provision of adequate follow-up
Your satisfaction with our treatment
Would you recommend EBSC to others? *
Comments
Please provide any other relevant comments
Contact details
Please write your name and contact number if you are requiring a response to your comments
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