d.Home Team Arc 1: Define Workshop Tic toc
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Start TimeEnd Time
Duration
ActivityScriptMaterials
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10:00:00 AM10:45:00 AM0:45:00Breakfast experience
Wait
Be seated
Menu
Order
Eat
Tables Clear
Notes: Have place setting cards. People in mixed teams for bfast and first part of day.tables set up in three rows, 10 people per row in groups of five.

post its and 11/17 paper and pens on tables. place cards.

6 posters hanging on white boards at front of room (some can be on back and front of board)

from d.school projector and computer and speakers, 2 rolling white boards, portable screen, prototyping materials and box of materials, clicker
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Big welcome and Arc review
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0:05:00Empathize revisited - large post it and sharpie session. A few share out with the group. We collect all post its on poster paper on wall.We would like to know if and how the last session on empathize impacted your practice. If so, please let us know how. Specific story please. If not, why not? Specific story please.
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0:05:00WelcomeLast time, we focused on the deeper meaning of empathize. While some believe that empathize is only about (engage) we experienced empathize as also observe and immerse. Today, our focus shifts to the define phase. When you think about defining a problem, what comes to mind? When most people think about define, they think about a user need statement (- needs to - because - ) however, defining a problem includes so much more. That is what today is all about. Explore the outer fringes of the define thinking phase.
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10:45:00 AM10:55:00 AM0:10:00Journey Map breakfast experience
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10:55:00 AM11:05:00 AM0:10:00Share Journey Map in teams
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11:05:00 AM11:05:00 AM0:00Challenge Reveal: How might we make the dining experience more social? Challenge is brought to us on plate, under cover, by waiter on tray
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0:05:00Generative - Brainstorming Warm-up: TBDFIVE THINGS
Player A turns to Player B. Five things you would (find in trunk of car, not want to find in trunk of car, pick off a pizza, run away from, run towards). As player B resonds, the grop counts (1-5) after each answer provided. Player B turns to player C and asks for 5 things.... All things count. Silly, doesn't make sense are all welcome Speed is the name of the game.
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0:05:00Assumption intro
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11:05:00 AM11:35:00 AM0:30:00Whole Group: List Assumptions of experiences and norms of restaurant breakfast behaviors 5 min.
Prompts: what are the unspoken rules of engagement around the breakfast rest. experience?
Intro levers to keep it going and generate more (5 levers: space, roles, time, man made things/tools, rituals)
Unspoken rules poster is up for reveal.
Levers are up on poster and covered by post-its
Label each new poster with lever for distribution later (5 posters) and "T" chart, one for assumption and one side for flip/augmentation

during levers, break into table groups to brainstorm and add to list.
Write large and clear and brainstorm each lever on it's own poster, which will be given to a group later.
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11:35:00 AM11:40:00 AM0:05:00Model how to flip/augment assumptions by merely coming up with the opposite of some assumptions on poster
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11:40:00 AM12:00:00 PM0:20:00Teams Draw lever out of hat - Provide each team with lever poster (with assumptions on it) select 3-5 assmptions add to flip/augment list and s
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12:00:00 PM12:05:00 PM0:05:00Select 1that is feasible - not too far fetched, not too obvious. Or take a far fetched concept and find something feasible within it. Example: Redeisgn professional development at my campus. Far fetched idea, no PD at all. Concept within it, we don't need to meet every friday as a group for PD. teachers could select and develop on their own.
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12:05:00 PM12:20:00 PM0:15:00Teach story board format with exampleShow cell phone commercials (iphone and other or kid and box and domestic violence) What is the difference between 1 and the other. 1 tells a story.

Story is up to 22 times more memorable than facts alone. - Jennifer Aakar - Prof GSB
A story is defined as a connected set of events with a beginning, middle and end. It's a journey that moves the listener. And when a listener gioes on that journey, they feel different. when you tell a story, people slow down, and they listen. The result is persuasion and action. You have an idea. You now want people to take action. You must translate it through the lense of a story. And here is how....
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12:05:00 PM12:25:00 PM0:20:00Participants create story board about concept
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12:25:00 PM12:40:00 PM0:15:00Present Story board
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12:40:00 PM1:20:00 PM0:40:00Lunch
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1:20:00 PM1:45:00 PM0:25:00Surprise: you will run these all for an actual lunch crowed (5-7 people - 2 tables) Design your prototypecoaching for experiential prototype
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1:45:00 PM1:55:00 PM0:10:00Entire cohort works together to figure out who will run what. run at the same time or a few at the same time or one after another.
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1:55:00 PM2:20:00 PM0:25:00 run protytpes
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2:20:00 PM2:40:00 PM0:20:00panel feedback session - each team has 3 min. to ask for feedback
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2:40:00 PM3:00:00 PM0:20:00Transition back to d.schoolSet up: 11X17 posters hung up around room (6) with large white stickey poster under it. Post-its and sharpies at each station (10 of each). On a table, pens and 3x5 cards for Top 35.
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2:40:00 PM3:00:00 PM0:20:00Gallery Walk
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3:00:00 PM3:10:00 PM0:10:00Bumper Sticker - take away from today
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3:10:00 PM3:35:00 PM0:25:00Top 35 - most memorable
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3:35:00 PM3:45:00 PM0:10:00Personal Journal Reflection time
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3:45:00 PM4:05:00 PM0:20:00Whole Group
I smiled when, I learned, I will remember
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4:05:00 PM4:35:00 PM0:30:00cocktails and snacks
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