Brenham Fire Department - Customer Satisfaction Survey

By completing the following brief survey, you can help us achieve our goal of providing excellent service to the Citizens of Brenham and surrounding area.

Please Identify your relationship with Brenham Fire Department.

Resident

Visitor

Business Owner/Manager

Employed within District boundaries

Fire or Rescue Victim

Class/Seminar Participant

Public Safety Partner

Government Agency

Public Education Partner

Other:

Clear selection

Please indicate the reason(s) you had contact with the Brenham Fire Department

Public Relations Event

Vehicle Accident

Rescue

Fire Response

Fire/Smoke Alarm Activation

Hazardous Material Response

Inspection (Business/Construction)

Attended Class or Seminar

Fire Museum visit

Citizen Assist

Fire & Life Safety Education Services

Other:

Please Provide the approximate date that you last received services from the Brenham Fire Department

YYYY

Were our Employees Nice?

Did not Meet my Expectations

Exceeded my Expectations

Clear selection

What made you give this rank of our employees' Niceness?

How would you rate the Professionalism of our Employees?

Did not Meet my Expectations

Exceeded my Expectations

Clear selection

What made you give this rank of our employees' Professionalism?

How would you rate the Effectiveness of our Employees?

Did not Meet my Expectations

Exceeded my Expectations

Clear selection

What made you give this rank of our employees' Effectiveness?

Overall, how would you rate the quality of the service(s) you received from the Brenham Fire Department?

Did not Meet my Expectations

Exceeded my Expectations

Clear selection

What made you give this rank of our quality of services?

Any final comments?

Please leave your email address if you would like someone from the Brenham Fire Department to contact you.

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